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The pages that come before the actual report itself and that are included when the situation is formal and the report is long are referred to as


A) appendices.
B) prefatory pages.
C) proposal notes.
D) first-pass pages.
E) supplements.

F) C) and D)
G) A) and E)

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Which of the following is true of short reports?


A) Shorter reports addressed to internal audiences are less likely to use the direct order.
B) Shorter reports are constructed using mechanics that are very different from those used to construct the more formal,longer types.
C) Unlike longer reports,shorter reports have a great need for introductory information.
D) Unlike longer reports,a shorter report does not include graphics,an appendix,and a bibliography.
E) Shorter reports,like longer reports,use headings,though usually only one or two levels because of the report's brevity.

F) B) and E)
G) C) and D)

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Short reports differ from long reports in that short reports


A) are more likely to be written in the indirect order.
B) have less need for coherence helpers.
C) are more likely to give their readers previews of what they are about to read.
D) have a greater need for introductory material.
E) tend to use a more impersonal style of writing.

F) C) and E)
G) A) and C)

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Because shorter reports usually solve nonroutine,complex problems,such reports are organized indirectly.

A) True
B) False

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Problem-solving reports are not considered to be true persuasive messages because they


A) may be written by employees or by consulting companies for clients.
B) may offer detailed analysis,but they stop short of making a recommendation.
C) help solve company problems but not completely.
D) usually have interested readers who are receptive to the facts.
E) usually propose an action or make a recommendation.

F) A) and B)
G) A) and C)

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Since readers of the shorter,informal reports are not likely to understand their context and purpose,the reports require substantial introductory material.

A) True
B) False

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Which of the following statements about feasibility studies is true?


A) They may stop short of making a recommendation.
B) They are always written by external sources.
C) They are typically unsolicited.
D) They always used the indirect order.
E) Unlike most problem-solving reports,they are true persuasive messages.

F) B) and D)
G) A) and C)

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Keith is writing a long,formal report on market response to his company's newest product.However,he had only enough time to conduct and analyze the results of an email survey,rather than the focus groups he thinks would have yielded more in-depth and accurate information.This constraint on time is a ______ that Keith should explain in his report so his readers know how to evaluate his information.


A) limitation
B) scope
C) fact of authorization
D) purpose
E) method

F) C) and E)
G) A) and D)

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Problem-solving reports are true persuasive messages.

A) True
B) False

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Shabri's work involves creating and submitting market analysis reports every week.The market analysis reports have a standardized form and format.Shabri should use a(n) _____ to increase the efficiency of his task.


A) structured coherence plan
B) informal structure
C) template macro or merge document
D) title fly and table of contents
E) theme

F) A) and E)
G) D) and E)

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The more informal the situation,the more elaborate a report is likely to be.

A) True
B) False

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Which of the following best describes the purpose of coherence helpers?


A) They enable the reader to understand each section's importance relative to the report's overall goal.
B) They allow the writer to present the report in a personal,informal manner of communication.
C) They reduce the length of the report.
D) They enable the writer to present information directly without the use of summaries or introductions.
E) They avoid the use of such transitional devices as "second," "next," and references to previous points.

F) All of the above
G) A) and B)

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Which of the following is the most appropriate opening for a letter of transmittal?


A) It is my pleasure to inform you that the report has finally been completed.
B) Thank you for permitting me to work on this report.
C) This environmental impact report was compiled in response to your request on January 14.
D) On January 3,you gave me the task of studying the effects of water pollution.
E) The effects of water pollution are serious and deserve our attention.

F) D) and E)
G) A) and E)

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A report written in the indirect order


A) first states its main point and then supplies the supporting information.
B) is especially beneficial for readers who are in a hurry to receive the most important information first.
C) is more likely to use personal pronouns than a report written in the direct order.
D) presents the main findings,recommendations,and conclusion in the executive summary.
E) begins with supporting information before stating its main conclusion.

F) A) and B)
G) None of the above

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Why do short reports require only a few coherence helpers?


A) The readers of short reports do not need detailed reminders or previews of information in the report.
B) The short report format does not support the use of individual sections or transitional phrases.
C) Short reports are mostly used to solve complex business problems.
D) The relationship between the writer and the reader is highly intuitive in short reports.
E) Short reports do not include introductions,clear headings,or brief transitional devices.

F) B) and C)
G) A) and B)

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When composing a transmittal letter,you should begin the message by


A) stating the attached report's topic and purpose.
B) emphasizing the key points of the report.
C) highlighting the findings presented in the report.
D) providing a friendly or forward-looking comment.
E) reiterating the recommendations in your report.

F) B) and C)
G) A) and E)

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Coming after the prefatory pages,the first section of a long,formal report is the introduction.

A) True
B) False

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Which of the following information is not included on the title page of a report?


A) the title
B) a subject line
C) the recipient's name
D) the writer's name
E) the date

F) B) and D)
G) A) and B)

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All short reports in business analyze information and make recommendations.

A) True
B) False

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The difference between a title fly and a title page is that a


A) title fly only contains the report title.
B) title page is only included to give the report a formal appearance.
C) title fly is used to identify the reader,the writer,and the date.
D) title fly also contains a summary.
E) title page does not contain a subtitle.

F) A) and B)
G) A) and D)

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