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Burger's (2009) replication of Milgram's studies on obedience to authority suggests that compared with people in the 1970s,people in today are _____________ authority.


A) less likely to obey
B) just as likely to obey
C) more likely to obey
D) not at all inclined to obey
E) more prepared to distrust

F) None of the above
G) B) and E)

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Which of the following phenomena occurs because informational social influence has backfired?


A) private acceptance
B) public compliance
C) mass psychogenic illness
D) post-decision dissonance
E) normative social influence

F) A) and E)
G) B) and D)

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The key to _______ is _______.


A) social influence; conformity.
B) nonconformity; minority influence.
C) obedience; information.
D) conformity; information.
E) minority influence; consistency.

F) A) and E)
G) C) and D)

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According to Dominic Packer (2008) ,at which point in the Milgram experiment is the participant most likely to disobey authority?


A) when the learner moans in pain
B) when the participant learns that he has to administer electrical shocks to the learner
C) when the learner asks to be released from the experiment
D) when the learner mentions his heart condition
E) when the learner is no longer responding

F) A) and E)
G) B) and E)

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When Jonathan Freedman and Scott Fraser (1966)approached homeowners and asked them to place a large "Drive Carefully" sign in their yards,only 17% agreed.In contrast,nearly 60% of those homeowners who had previously signed a petition in favour of safe driving agreed to put the large "Drive Carefully" sign in their yards.What successful influence technique did Freedman and Fraser use and why did it work?

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They used the foot-in-the-door technique...

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_______ is to door-in-the-face technique as _______ is to the foot-in-the-door technique.


A) Competition; cooperation
B) Cognitive dissonance; self-perception
C) Cooperation; competition
D) The reciprocity norm; self-image
E) Informational social influence; normative social influence

F) C) and E)
G) B) and D)

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An important feature of informational social influence is that it often leads to


A) private acceptance.
B) obedience.
C) decreased self-esteem.
D) public compliance.
E) normative pressures.

F) C) and D)
G) B) and C)

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You are a little confused about how to address your new boss.Even though you are told that your new supervisor's name is Charlie Rose,you have noticed that everyone in at work calls him "Boss." You,too,decide to start calling your supervisor "Boss." This decision is a product of


A) compliance with authority.
B) normative social influence.
C) private acceptance.
D) obedience.
E) informational social influence.

F) A) and C)
G) A) and B)

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In social psychology,the change in behaviour resulting from the real or imagined presence of others is known as


A) independence.
B) obedience.
C) conformity.
D) cooperation.
E) interdependence.

F) A) and E)
G) All of the above

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A field study by Shultz and his colleagues (2007) attempted to get people to reduce their energy consumption.Consumers were given weekly feedback about the social norms for energy consumption in their neighbourhood and their own consumption levels was relative to their neighbours.Based on this study,which technique below would prevented a "boomerang effect" from occurring if people were given such feedback.


A) Consumers should also be given tips on energy conservation.
B) Neighbours should be encouraged to talk about and compare their energy consumption levels.
C) A smiley face should appear on the bills of consumers whose energy consumption is below average.
D) Consumers should be given a monthly refund if they remain below average in energy consumption.
E) Consumers should have increased rates if their consumption is consistently above average.

F) All of the above
G) B) and D)

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It is likely that participants in Stanley Milgram's obedience experiments conducted in the 1960s and 1970s were willing to administer increasingly severe shocks to a confederate learner because when confronted with a confusing,unfamiliar,and upsetting situation,they would turn to the experimenter for cues as to how to proceed.This speculation in essence identifies _______ as a source of participants' destructive obedience.


A) social norms
B) latent sadism
C) normative social influence
D) informational social influence
E) sociopathology

F) A) and C)
G) B) and E)

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What is the relation between idiosyncrasy credits and normative conformity? Provide a concrete example of this relation.

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When group members conform over time to ...

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You are on a flight from New York to California.Somewhere over the Rocky Mountains,the plane begins to dip and rise abruptly.The ride is getting more and more bumpy.You're concerned and wonder if something is seriously wrong with the plane.To whom (or what) are you most likely to turn to clarify this extreme and ambiguous situation?


A) the passenger next to you who seems to be calm
B) the cockpit crew
C) the information pamphlet in front of your seat
D) the passengers in first class
E) the passenger next to you who seems to be afraid

F) A) and C)
G) B) and D)

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Jane's softball team is planning to steal the other team's mascot-a baby goat.Jane does not want to participate in such a scheme.Which of the following situations would make it more likely that Jane will refuse to help her team steal the goat?


A) Another member of the team decides not to participate.
B) The group is important to Jane.
C) Jane has many friends on the team.
D) The situation is ambiguous.
E) Jane has built up "favourability credits."

F) D) and E)
G) C) and D)

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When it comes to informational social influence processes,we are more likely to conform with experts' ideas and behaviours than with nonexperts' because


A) experts convey clearer expectations of obedience.
B) expertise is associated with social status and power.
C) social norms dictate that experts should be obeyed.
D) experts are viewed as more credible sources of information.
E) experts are almost always correct.

F) B) and C)
G) A) and C)

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Which of the following comparisons represents the strength dimension as defined by social impact theory (Latané,1981) ?


A) a group of 2 acquaintances versus a group of 10 acquaintances
B) being with a friend right now or meeting a friend one month from now.
C) friends versus strangers
D) yielding to informational influence versus yielding to normative influence
E) living with your family versus living 100 miles away

F) A) and B)
G) C) and D)

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Brett Silverstein and colleagues (1986) conducted an archival analysis of photographs of women appearing in Vogue and Ladies Home Journal from 1901 to 1981.These researchers found that standards of female beauty in North America fluctuated over time.These findings reveal the power of _______ to shape physical appearance.


A) popular culture
B) normative social influence
C) the media as a means of social influence
D) adequate food supplies
E) informational social influence

F) C) and E)
G) A) and B)

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The foot-in-the-door technique works because it triggers


A) guilt and a desire to restore self-esteem.
B) a change in self-perception.
C) obedience to authority.
D) the reciprocity norm.
E) a positive mood state

F) None of the above
G) A) and B)

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If a teenager starts to smoke cigarettes in order to look "cool" and fit in with her friends,it is an example of _______ at work.


A) obedience
B) the foot-in-the-door technique
C) mindless conformity
D) normative social influence
E) informational social influence

F) B) and E)
G) A) and D)

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Tafarodi and colleagues (2002) asked Chinese Canadian women at the University of Toronto to rate paintings after they were exposed to ratings supposedly given by the majority group and their minority cultural group.Participants who completed the ratings in front of a mirror showed more conformity to the majority group ratings than those without the mirror.We can conclude from the results of this study that


A) concerns about body image can influence people's perceptions of attractiveness.
B) informational social influence is stronger when people are self-conscious.
C) reminding people of their minority status can increase resistance to normative social influence.
D) identity can be manipulated by exposing people to their mirror image.
E) motivation to conform is strengthened if people are attracted to a group but reminded that they don't quite fit in.

F) A) and D)
G) B) and E)

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