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The last step in the instructional design process involves choosing a training method.

A) True
B) False

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_____ is based on the belief that differences in individuals' behaviour result from preferences in decision making,interpersonal communication,and information gathering.


A) Assessment center
B) Performance appraisal
C) MBTI
D) Benchmark

E) A) and D)
F) A) and C)

Correct Answer

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_____ refers to creating an environment in which employees share a sense of belonging,mutual respect,and commitment from others.


A) Cultural immersion
B) Change
C) Attitude awareness
D) Inclusion

E) All of the above
F) B) and D)

Correct Answer

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A downward move is always negatively related to an individual's career and will never benefit them.

A) True
B) False

Correct Answer

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A peer or manager who works closely with an employee to motivate him/her,help him/her develop skills,and provide reinforcement and feedback is known as a:


A) mentor.
B) coach.
C) good Samaritan.
D) high-potential employee.

E) A) and B)
F) A) and C)

Correct Answer

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Mentoring and coaching are two types of _____ that are used to develop employees.


A) interpersonal relationships
B) formal education programs
C) assessment exercises
D) job experiences

E) B) and D)
F) B) and C)

Correct Answer

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The step in the career management process where employees develop short- and long-term career objectives is called:


A) self-assessment.
B) reality check.
C) goal setting.
D) action planning.

E) B) and C)
F) B) and D)

Correct Answer

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A protean career is based on self-direction with the goal of psychological success in one's work.

A) True
B) False

Correct Answer

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Which of the following is NOT a benefit that a protΓ©gΓ© receives from a mentoring relationship?


A) Coaching
B) Protection
C) Performance goals
D) Visibility

E) None of the above
F) A) and B)

Correct Answer

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A mentor is an:


A) employee's peer who provides feedback and coaching.
B) employee's manager who provides feedback and coaching.
C) employee's family member who provides feedback and coaching.
D) experienced,productive senior employee who helps develop a less experienced employee.

E) None of the above
F) B) and C)

Correct Answer

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Succession planning does all but one of the following.Name the exception.


A) Requires senior management to systematically conduct a review of leadership talent in the company.
B) It provides a set of developmental experiences that managers must complete to be considered for top management positions.
C) Ensures that top-level managerial talent is available.
D) It identifies specific employee replacements for each managerial position within the company.

E) A) and B)
F) None of the above

Correct Answer

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Training is moving from a primary focus on teaching employees specific skills to a broader focus of creating and sharing knowledge,a continuous learning perspective.

A) True
B) False

Correct Answer

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On-the-job training,simulations,case studies,and business games are examples of hands-on learning.

A) True
B) False

Correct Answer

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Mentoring and coaching are synonymous terms when referring to employee development.

A) True
B) False

Correct Answer

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Simulations are used to teach production and process skills as well as management and interpersonal skills.

A) True
B) False

Correct Answer

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Succession planning is critical and requires senior management to systematically review leadership talent in the company and it ensures that top-level managerial talent is available.

A) True
B) False

Correct Answer

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There are six steps and responsibilities in the career management process: self-assessment,performance review,reality check,goal setting,action planning,and follow up.

A) True
B) False

Correct Answer

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Person analysis helps the manager identify whether training is appropriate and which employees need training.

A) True
B) False

Correct Answer

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Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n) :


A) transfer.
B) expatriate assignment.
C) sabbatical.
D) externship.

E) B) and C)
F) All of the above

Correct Answer

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_____ usually includes descriptions of strengths and weaknesses,career goals,and development activities for reaching the career goal.


A) Self-assessment
B) Reality check
C) Action plan
D) Development plan

E) A) and C)
F) B) and C)

Correct Answer

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