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Rantly Corp. is eliminating its desktop computer repair center in Minnesota. Meanwhile, the demand for mobile device repair-a service it provides in Florida and New Jersey-is growing rapidly. Betsy, a human resource specialist at the Rantly Corp. headquarters in Miami, must plan to avoid a labor surplus in Minnesota in a fast and effective way. She wishes to do so with minimal employee suffering in terms of layoffs and salary. Which strategy would best help Betsy accomplish her goal?


A) pay reductions
B) transfers
C) demotions
D) early retirement
E) hiring freeze

F) A) and E)
G) All of the above

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The second step in human resource planning is performance evaluation.

A) True
B) False

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Cory, a physicist at HealthAir, recently received an award for several patents he earned that enabled the company to help slow climate change by reducing carbon emissions. Jamie, HealthAir's vice president of human resources, is eager to get news coverage of the Cory's award. She knows that, in addition to drawing positive attention to the company, the publicity will support recruitment. Which statement best supports Jamie's thinking?


A) Publicity about HealthAir will create more opportunities for advancement within the company.
B) A lead-the-market pay strategy requires that people be familiar with the company's track record.
C) Creating the impression of HealthAir as a place where talented people make a difference can attract talented job candidates.
D) People who learn about Cory's award will be less likely to expect that HealthAir has an employment-at-will policy.
E) This kind of image advertising will give more people the impression that HealthAir is a fun place to work.

F) B) and D)
G) A) and B)

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Fernando, a human resource executive, is meeting with the executive team to discuss the need to fill a soon-to-be-vacant position for vice president of the company's Medical Devices Division. Normally, he posts vacancies on the company's website, but he encourages the team to allocate funds to hire an executive search firm (ESF) for filling this position. Which statement best supports Fernando's recommendation?


A) ESFs can more efficiently advertise the vacant position to a wide audience.
B) ESFs are government-run agencies, so they offer low-cost services.
C) ESFs provide confidentiality for employer and recruit, giving access to better candidates.
D) ESFs specialize in writing effective print ads that give readers enough information.
E) ESFs specialize in finding jobs for candidates who are currently unemployed.

F) A) and E)
G) B) and E)

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In the context of HR planning, implementation that ties planning and recruiting to an organization's strategy and to its efforts to develop employees becomes a complete program of


A) reengineering.
B) total quality management.
C) benchmarking.
D) talent management.
E) workforce utilization.

F) D) and E)
G) A) and D)

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Jim applies for a job at Texture Inc. because his friend Chris, who is a manager there, prompts him to do so. In this scenario, Jim is a(n)


A) direct applicant.
B) natural applicant.
C) neutral applicant.
D) referral.
E) executive search professional.

F) B) and C)
G) B) and D)

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Leo is a human resource specialist at a company with a promote-from-within policy. Based on that policy, what method should he include in his recruiting efforts to fill an open position for an accounting supervisor?


A) using the services of a private employment agency
B) inviting employees to refer a friend
C) sending recruiters to colleges
D) posting the job on the company's intranet
E) posting the job on the company's careers website

F) A) and B)
G) A) and C)

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Frank is the CEO of Telex Inc., a company that has a team-oriented culture in which people perform as groups and complete short-term projects to earn revenue. After studying his company's structure, Frank feels Telex's current processes are inefficient. As a result, Frank decides to downsize the organization and then use the profits to enhance the organization's efficiency. What is a disadvantage of this approach?


A) Downsizing yields slow but long-term profits.
B) Downsizing is the simplest way to ensure current and future competitiveness.
C) Downsizing will interfere with the effectiveness of the organization's teamwork.
D) Downsizing often results in acquisition of companies by other organizations.
E) Downsizing requires moving to relatively expensive locations.

F) A) and B)
G) A) and C)

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Maxim is an HR manager at a large accounting firm. He hires and trains the firm's staff of recruiters. Maxim hires people with education in human resource management and a warm attitude that displays a positive interest in people. How else should he equip the recruiters so that they have success in this kind of work?


A) Maxim should give them a realistic job preview about the recruiters' position.
B) Maxim should select recruiters in an ideal age range.
C) Maxim should train the recruiters in how to perform candidates' jobs.
D) Maxim should equip recruiters with the kinds of information job applicants are seeking.
E) Maxim should tell recruiters to downplay any negative information about the firm.

F) A) and E)
G) A) and D)

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Identify a benefit of applying statistical forecasting methods.


A) They are particularly useful in dynamic environments.
B) Under the right conditions, they provide predictions that are much more precise than a human forecaster's subjective judgment.
C) They are particularly useful in predicting important events that have no historical precedent.
D) They are invariably better than the "best guesses" of experts.
E) They can be used by organizations as a substitute for relying on the subjective judgments of experts.

F) B) and E)
G) B) and D)

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Discuss the challenges associated with temporary workers and contract workers.

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Temporary and contract workers offer fle...

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Taryn, an HR manager at NetHint Inc., hires employees who provide a specific set of knowledge and skills that will give her company advantage over its competitors. In the context of strategic planning, Taryn is


A) outsourcing a broad set of services.
B) using propensity analysis.
C) seeking leading indicators.
D) hiring individuals with a core competency.
E) using trend analysis.

F) None of the above
G) B) and D)

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Which aspect of recruitment is most likely to affect the nature of the positions that are vacant?


A) recruitment sources
B) personnel policies
C) recruiter traits
D) recruiter behavior
E) applicant characteristics

F) B) and C)
G) C) and E)

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Describe two of the four ways companies can downsize.

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1. Reducing costs-Labor is a large part ...

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Solarn Inc. is a relatively new company that employs 23 workers. When it finished a major contract, the owner realized that there wasn't enough work left for all the remaining workers. The company is negotiating contracts that could provide future work in a few months, but it currently must address its labor surplus in order to remain financially sound. What is the best strategy to deal with this labor surplus?


A) an early retirement program
B) natural attrition
C) a hiring freeze
D) downsizing
E) work sharing

F) D) and E)
G) A) and B)

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An organization that uses only external recruitment can wind up with a workforce whose members all think alike and therefore may be poorly suited to innovation.

A) True
B) False

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Brandon, a production manager at Felix Inc., is expecting a labor shortage for a short period of time. He would like to avoid it with a strategy that can be easily eliminated in the future when there is optimal labor available for work. Which option for avoiding a labor shortage would be the right solution for Brandon?


A) hiring new employees
B) employing technological innovation
C) using retrained transfers
D) hiring temporary employees
E) reducing managerial staff

F) B) and D)
G) A) and B)

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The second step in human resource planning is


A) forecasting labor shortage.
B) forecasting labor surplus.
C) goal setting and strategic planning.
D) program implementation and evaluation.
E) program goal setting.

F) A) and B)
G) A) and C)

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Identify the benefit of relying on internal recruitment sources.


A) Internal candidates are likely to promote diversity in terms of race and sex.
B) Internal applicants minimize the impact of political considerations in the hiring decision.
C) Internal sources are generally cheaper and faster than other means.
D) Internal sources expose an organization to new ideas or new ways of doing business.
E) Current employees are well suited to recruit people for specialized upper-level positions.

F) A) and D)
G) D) and E)

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Organizations carry out human resource planning to


A) reduce hiring of workers from colleges and universities.
B) increase hiring costs to match industry standards.
C) avoid taking risks.
D) gain an advantage over competitors.
E) replace technology with highly skilled workers.

F) B) and E)
G) A) and B)

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