Question 1

Organizational culture refers to the widely shared values within a corporation that foster unity and cooperation.

Accepted Answer

A) True 
 B)False

Question 2

The proven success of job specialization lies in the fact that

Accepted Answer

A)   it leads to groupthink.
B)   it avoids the pitfalls of division of labor, where workers become removed from thinking conceptually about the business.
C)   it is a detractor to others who are thinking about entering your industry because it successfully creates barriers to entry.
D)   it adds efficiency to the business's operation by identifying tasks that some do better than others.E) B) and C)
F) A) and B)

Question 3

As indicated in the Making Ethical Decisions box, "Would You Sacrifice Safety for Profit?" organizational decisions that affect profits in a negative way should be avoided at all cost.

Accepted Answer

A) True 
 B)False

Question 4

Max Weber favored which of the following?

Accepted Answer

A)   inverted organizations
B)   worker participation in decision making
C)   staffing and promotions based on qualifications
D)   flat organizationsE) A) and D)
F) A) and B)

Question 5

Departmentalization by function groups employees based on similar skills, expertise, or resource use.

Accepted Answer

A) True 
 B)False

Question 6

Cross-functional teams work best when the voice of the customer is brought into organizations.

Accepted Answer

A) True 
 B)False  True

Question 7

The purpose of Weber's and Fayol's principles was for the benefit of management, as opposed to pleasing customers.

Accepted Answer

A) True 
 B)False  True

Question 8

Which of the following is true of cross-functional teams?

Accepted Answer

A)   Cross-functional teams are required not to share information across national boundaries.
B)   Employees on the teams are frustrated by organizational rules and regulations.
C)   Cross-functional teams work best when the voice of the customer is brought into the organization.
D)   Cross-functional teams are disbanded once the current project is complete.E) C) and D)
F) B) and D)

Question 9

Which of the following statements most closely identifies the problem with adopting Fayol's principles of organization design for contemporary businesses?

Accepted Answer

A)   Leaving some decision-making power to middle management has the effect of minimizing the effort and results that management would put into the other historical principles of organization.
B)   These principles create organizations that don't respond quickly to customer needs.
C)   The principles of Fayol and Weber hamper a firm's ability to determine if it is profitable.
D)   Authority and responsibility quickly become unrelated.E) A) and B)
F) A) and C)

Question 10

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Accepted Answer

A) True 
 B)False

Question 11

Sage is an experienced manager with excellent communications skills. The workers in her team are highly skilled and capable of doing their work with very little direct supervision. Sage's span of control is likely to be quite broad.

Accepted Answer

A) True 
 B)False

Question 12

Job descriptions are an important part of Max Weber's organizational theory.

Accepted Answer

A) True 
 B)False

Question 13

The management of Entertainment Electronics sees itself as a topnotch producer of components used in DVD and Blu-ray players. The outstanding performance of the production department indicates that this activity is one of the firm's

Accepted Answer

A)   fiscal responsibilities.
B)   core competencies.
C)   benchmark assets.
D)   target competitive advantages.E) B) and C)
F) None of the above B

Question 14

Fayol's ________ principle says that tasks should be divided into areas of specialization.

Accepted Answer

A)   departmentalization
B)   comparative advantage
C)   division of labor
D)   centralizationE) A) and B)
F) A) and C)

Question 15

Younger people today are often called ________ because they have never known life without the Internet and cell phones.

Accepted Answer

A)   the high-tech heroes
B)   social networkers
C)   digital natives
D)   electronic eggheadsE) B) and C)
F) A) and D)

Question 16

When management structures the organization, it clarifies who gets to make decisions, how many people report to one manager, and how many different departments the company needs in order to operate effectively.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is considered to be an advantage of functional departmentalization?

Accepted Answer

A)   Employees begin to identify with their department and its goals rather than with the goals of the entire organization.
B)   People in the same department tend to think very differently.
C)   Departments are isolated from one another.
D)   Employee skills can be developed in depth.E) None of the above
F) All of the above

Question 18

Organizing a business begins with

Accepted Answer

A)   acquiring the necessary resources.
B)   choosing the best qualified employees.
C)   developing an efficient plan of action.
D)   determining the work to be done.E) None of the above
F) A) and B)

Question 19

According to Fayol's principle of authority, if you have authority you also have responsibility.

Accepted Answer

A) True 
 B)False

Question 20

The trend today is for large organizations to improve their efficiency in communication and decision making by

Accepted Answer

A)   creating specific rules for everyone to follow.
B)   eliminating several layers of management.
C)   restructuring into a bureaucratic organization.
D)   reducing the span of control for managers.E) B) and C)
F) All of the above

Exam 8: Structuring Organizations for Todays Challenges

Organizational culture refers to the widely shared values within a corporation that foster unity and cooperation.

Correct AnswerverifiedShow Answer

The proven success of job specialization lies in the fact that

Correct AnswerverifiedShow Answer

As indicated in the Making Ethical Decisions box, "Would You Sacrifice Safety for Profit?" organizational decisions that affect profits in a negative way should be avoided at all cost.

Correct AnswerverifiedShow Answer

Max Weber favored which of the following?

Correct AnswerverifiedShow Answer

Departmentalization by function groups employees based on similar skills, expertise, or resource use.

Correct AnswerverifiedShow Answer

Cross-functional teams work best when the voice of the customer is brought into organizations.

Correct AnswerverifiedTrue

The purpose of Weber's and Fayol's principles was for the benefit of management, as opposed to pleasing customers.

Correct AnswerverifiedTrue

Which of the following is true of cross-functional teams?

Correct AnswerverifiedShow Answer

Which of the following statements most closely identifies the problem with adopting Fayol's principles of organization design for contemporary businesses?

Correct AnswerverifiedShow Answer

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Correct AnswerverifiedShow Answer

Sage is an experienced manager with excellent communications skills. The workers in her team are highly skilled and capable of doing their work with very little direct supervision. Sage's span of control is likely to be quite broad.

Correct AnswerverifiedShow Answer

Job descriptions are an important part of Max Weber's organizational theory.

Correct AnswerverifiedShow Answer

The management of Entertainment Electronics sees itself as a topnotch producer of components used in DVD and Blu-ray players. The outstanding performance of the production department indicates that this activity is one of the firm's

Correct AnswerverifiedB

Fayol's ________ principle says that tasks should be divided into areas of specialization.

Correct AnswerverifiedShow Answer

Younger people today are often called ________ because they have never known life without the Internet and cell phones.

Correct AnswerverifiedShow Answer

When management structures the organization, it clarifies who gets to make decisions, how many people report to one manager, and how many different departments the company needs in order to operate effectively.

Correct AnswerverifiedShow Answer

Which of the following is considered to be an advantage of functional departmentalization?

Correct AnswerverifiedShow Answer

Organizing a business begins with

Correct AnswerverifiedShow Answer

According to Fayol's principle of authority, if you have authority you also have responsibility.

Correct AnswerverifiedShow Answer

The trend today is for large organizations to improve their efficiency in communication and decision making by

Correct AnswerverifiedShow Answer

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B

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