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Every few years,the Association of National Advertisers conducts a study on how national advertisers compensate advertising agencies that plan,develop,and execute their advertising campaigns.A national advertiser uses this data to determine how it should compensate its advertising agency.From the perspective of the national advertiser,what type of research is this?


A) primary
B) qualitative
C) secondary
D) organizational
E) marketing communication

F) A) and E)
G) A) and B)

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Research used to evaluate the relative power of various creative ideas before the launch of a product is called copytesting.

A) True
B) False

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Walmart sends a trained observer to watch and interact with a select group of customers as they shop in a Walmart store.This is an example of ________.


A) secondary research
B) survey research
C) ethnographic research
D) experimental research
E) projective research

F) C) and D)
G) A) and E)

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Kraft wanted to understand how consumers decide which brand of cheese to purchase while they are shopping at a grocery store,so the company hired a research firm that observed consumers as they made their selection in the store.Which type of research does this represent?


A) quantitative
B) qualitative
C) secondary
D) ethnographic
E) survey

F) A) and D)
G) A) and B)

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Discuss a major issue that global researchers face.

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In-depth understanding of the economic and cultural conditions,government regulations,and communications media of each country is more important than ever before.The biggest problem is cross-cultural communication and how to arrive at an intended message without cultural distortions or insensitivities.

Quantitative research is typically designed to either accurately ________ something or ________ something.


A) investigate;question
B) explore;observe
C) count;predict
D) explore;prove
E) predict;observe

F) B) and C)
G) C) and E)

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________ means that the research actually measures what it says it measures.


A) Semiotics
B) Reliability
C) Validity
D) Criteria
E) Quality

F) C) and D)
G) A) and B)

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Discuss the differences in how qualitative and quantitative data are analyzed and summarized.

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Quantitative data can be summarized using statistical techniques,while qualitative data are typically analyzed by categorizing or coding responses so that researchers can identify patterns and emergent themes.

Sculpting is a projective technique that involves physically putting product users in static positions that reflect how they think about or use a brand.

A) True
B) False

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Truly understanding the consumer is the goal of ________.


A) brand experience research
B) competitive analysis
C) media research
D) consumer insight research
E) evaluation research

F) A) and D)
G) C) and E)

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Which of the following organizations surveys large samples of American consumers,asking questions about consumption,possession,and use of a wide range of products,services,and media?


A) Lexis-Nexis
B) Off-the-Shelf Publications
C) Dialog Information Services
D) Dow Jones Factiva
E) Simmons Market Research Bureau

F) A) and D)
G) None of the above

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In the qualitative research method called photo elicitation,consumers are asked to sort through a deck of photos and pick out visuals that represent something,such as typical users of the product or situations in which it might be used.

A) True
B) False

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False

________ focus groups are held in a comfortable setting,usually people's homes.Participants in these groups have typically been recruited by the host.


A) Snowball
B) Ethnographic
C) Friendship
D) Sample
E) Unstructured

F) A) and C)
G) B) and E)

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Which form of data can usually be obtained more quickly and at a lower cost than the others?


A) primary
B) survey research
C) experimental research
D) secondary
E) ethnographic research

F) A) and B)
G) C) and D)

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Common uses of big data in marketing involve predictions and diagnostics.

A) True
B) False

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How does participant observation have an advantage over standard observational research?


A) The observer is watching strangers.
B) The observations are done in a more formal setting.
C) Data from participant observation are more easily quantified.
D) The observer has an inside view of the group's experiences.
E) The participants are chosen by the researcher.

F) A) and D)
G) A) and B)

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Mark owns his own advertising agency and just won a new client's account.Discuss two sources of secondary research that might be of use to him as he conducts strategic research.

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There are several sources of secondary r...

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Psychographic research involves the researcher participating in the lives of the people being studied.

A) True
B) False

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Madeleine needs to conduct a focus group interview to get consumers' reactions to various advertising ideas.However,she does not have much time and she needs more in-depth responses than she normally gets from a typical focus group interview.What would you recommend Madeleine do to meet her needs?

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One alternative to a typical focus group...

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Focus groups should be used only in the background research step of the message development process.

A) True
B) False

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