Question 1

What is a key moderating influence in the job characteristics model?

Accepted Answer

A)   employee growth need strength
B)   job knowledge
C)   esteem and reputation
D)   meaningful job-related interactionE) None of the above
F) C) and D)

Question 2

What are the three types of autonomy included in the Work Design Questionnaire?

Accepted Answer

A)   work feedback,task variety,and decision making
B)   work variety,task significance,and decision making
C)   work scheduling,task significance,and feedback
D)   work scheduling,work methods,and decision makingE) C) and D)
F) B) and D)

Question 3

What are the important,basic elements of scientific management as developed by Frederick Taylor?

Accepted Answer

Taylor's focus was on job tasks; he used...

Question 4

Match the following:
-Feedback

Accepted Answer

A)  Degree of completion of whole task or identifiable part
B)  Use of multiple skills and performance of different activities
C)  Discretion and freedom in performance of job tasks
D)  Information about job performance
E)  Importance of job to organizationF) C) and D)
G) B) and E)

Question 5

What would you use if you wanted to apply variations of job enlargement?

Accepted Answer

A)   job enrichment and job rotation
B)   work specialization and job enrichment
C)   specialization and cross-training
D)   job rotation and cross-trainingE) A) and B)
F) A) and D)

Question 6

What is a negative outcome of the mechanistic approach to job design?

Accepted Answer

A)   higher absenteeism
B)   significantly greater financial resources required
C)   greater chance of errors
D)   greater chance of mental overload and stressE) None of the above
F) All of the above

Question 7

Match the following:
-Work Simplification

Accepted Answer

A)  A designated set of tasks and work activities
B)  Purposeful activity in manufacturing a product or providing a service
C)  Detailed task specification and standardization
D)  Incorporates motivational factors into the design of the job
E)  A job enlargement strategyF) C) and D)
G) A) and B)

Question 8

Your text describes differences in the dimensions of work among countries.Conversely,in which areas are there similarities?

Accepted Answer

A)   work content and job content
B)   job enrichment and satisfaction
C)   determinants of job involvement
D)   positive feedback and valued rewardsE) B) and C)
F) A) and B)

Question 9

What is the term for standardization and the narrow,explicit specification of task activities for workers?

Accepted Answer

A)   job enlargement
B)   production efficiency
C)   work simplification
D)   job descriptionE) All of the above
F) A) and D)

Question 10

What is a shortcoming of scientific management?

Accepted Answer

A)   It works only in manufacturing settings.
B)   It empowers employees too much.
C)   It undervalues the human capacity for thought and creativity.
D)   It removes or reduces managerial authority of supervisors.E) None of the above
F) B) and C)

Question 11

The social information processing model emphasizes objective core job characteristics.

Accepted Answer

A) True 
 B)False

Question 12

What is the characteristic of the job design method aimed at increasing motivational factors?

Accepted Answer

A)   job rotation
B)   job enrichment
C)   cross-training
D)   job enlargementE) A) and C)
F) B) and C)

Question 13

Job enlargement proposes to overcome the limitations of overspecialized work,such as boredom.

Accepted Answer

A) True 
 B)False

Question 14

You are an office manager and are trying to find ways to enlarge or expand several clerical jobs that you supervise.What is your best approach?

Accepted Answer

A)   rotate employees among several positions
B)   reschedule work into a flextime arrangements
C)   more effectively match worker skills to job requirements
D)   increase the number and variety of tasks or duties performed by each individualE) A) and B)
F) B) and D)

Question 15

Which statement best summarizes an international view of job design?

Accepted Answer

A)   The job enrichment approach has been applied the most in international cultures.
B)   The biological approach appears to be the most common approach.
C)   Asian and Western approaches are very different but within each area there are marked similarities.
D)   Each country's perspective is forged within its unique cultural and economic system and is distinct from others.E) C) and D)
F) A) and B)

Question 16

Job context is determined by the amount of responsibility in the job.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following applies to workers as they adjust to job enrichment?

Accepted Answer

A)   no change initially to productivity
B)   increase in resignations
C)   initial decline in productivity
D)   increase in productivityE) A) and C)
F) All of the above

Question 18

What core job characteristic is most closely associated with job enlargement?

Accepted Answer

A)   job autonomy
B)   skill variety
C)   task significance
D)   task identityE) A) and B)
F) B) and C)

Question 19

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Accepted Answer

A) True 
 B)False

Question 20

Briefly identify core job dimensions of the job characteristics model and describe aspects of the model.

Accepted Answer

The five core job characteristics are sk...

Exam 14: Jobs and the Design of Work

Job context is determined by the amount of responsibility in the job.

Correct AnswerverifiedShow Answer

What are the three types of autonomy included in the Work Design Questionnaire?

Correct AnswerverifiedShow Answer

The social information processing model emphasizes objective core job characteristics.

Correct AnswerverifiedShow Answer

What is the characteristic of the job design method aimed at increasing motivational factors?

Correct AnswerverifiedShow Answer

What is a key moderating influence in the job characteristics model?

Correct AnswerverifiedShow Answer

What is a negative outcome of the mechanistic approach to job design?

Correct AnswerverifiedShow Answer

Which statement best summarizes an international view of job design?

Correct AnswerverifiedShow Answer

What is a shortcoming of scientific management?

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What would you use if you wanted to apply variations of job enlargement?

Correct AnswerverifiedShow Answer

Job enlargement proposes to overcome the limitations of overspecialized work,such as boredom.

Correct AnswerverifiedShow Answer

You are an office manager and are trying to find ways to enlarge or expand several clerical jobs that you supervise.What is your best approach?

Correct AnswerverifiedShow Answer

What core job characteristic is most closely associated with job enlargement?

Correct AnswerverifiedShow Answer

Match the following: -Feedback

Correct AnswerverifiedShow Answer

Match the following: -Work Simplification

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Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Correct AnswerverifiedShow Answer

What are the important,basic elements of scientific management as developed by Frederick Taylor?

Correct AnswerverifiedTaylor's focus was on job tasks; he used...View AnswerShow Answer

Your text describes differences in the dimensions of work among countries.Conversely,in which areas are there similarities?

Correct AnswerverifiedShow Answer

Which of the following applies to workers as they adjust to job enrichment?

Correct AnswerverifiedShow Answer

Briefly identify core job dimensions of the job characteristics model and describe aspects of the model.

Correct AnswerverifiedThe five core job characteristics are sk...View AnswerShow Answer

What is the term for standardization and the narrow,explicit specification of task activities for workers?

Correct AnswerverifiedShow Answer

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Taylor's focus was on job tasks; he used...
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The five core job characteristics are sk...
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