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Which of the following is true of a retailer channel?


A) It is most common when the intermediary is large and can buy in large quantities directly from the manufacturer.
B) It uses agents and brokers to procure products from manufacturers.
C) It is commonly used for low-cost items that are frequently purchased,such as candy,cigarettes,and magazines.
D) It involves transferring ownership directly from the producer to the ultimate consumer.

E) All of the above
F) A) and B)

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Which is a characteristic of companies that adopt a supply chain orientation?


A) They have the capability to deliver on the promises they make.
B) They cannot accept short-term risks on behalf of others.
C) They work independentlyof top management of the companies.
D) They do things that harm the entire supply chain in the long run.

E) All of the above
F) A) and B)

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An objective of flexible manufacturing includes ___________________________.


A) creating a single variety of goods and/or services through heavy investment to maximize profit from a specific production technique
B) reaching economies of scale with minimized costs associated with a single production technique customized for a single product
C) sacrificing profitability so that multiple members of the supply chain can improve overall manufacturing output in terms of quality,delivery speed,and flexibility
D) creating flexible agreements with suppliers and shippers so that unexpected demand bursts can be accommodated,without disruptions to customer service or satisfaction

E) All of the above
F) None of the above

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The best order fulfillment processes reduce order cycle time as much as possible.The shorter lead times are beneficial in that they allow firms to carry ______.


A) reduced inventory levels and minimize investment in newer,untested projects
B) reduced inventory levels and free up cash that can be used on other projects
C) increased inventory levels and borrow cash for newer,more promising projects
D) increased inventory levels and generate greater profits by meeting sudden demands

E) B) and C)
F) A) and B)

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Which of the following statements is true of customer integration for companies oriented toward demand-supply integration?


A) It is a competency that enables firms to offer value-added offerings to those customers who represent the greatest value to the firm or supply chain.
B) It requires firms to link seamlessly to outsiders that provide goods and services to them so that they can provide high-quality customer experiences.
C) It is a process in which companies will collaborate on projects so that the customer gains the maximum amount of total value possible from the supply chain.
D) It requires information hardware and software systems that can exchange information when needed between customers and suppliers.

E) A) and C)
F) B) and D)

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A strategic channel alliance is a cooperative agreement between business firms to use the other's already established distribution channel.

A) True
B) False

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Walmart outsourced portions of its transportation to C.H.Robinson and was thus able to focus on merchandising rather than shipping.In this example,______.


A) Walmart is a 3PL company
B) Walmart is a 4PL company
C) C.H.Robinson is a 3PL company
D) C.H.Robinson is a 4PL company

E) All of the above
F) None of the above

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Which is an advantage for companies that globalize their supply chains?


A) It allows companies to take advantage of cheaper labor and not have to contend with trade barriers and tariffs encountered and thus increases the demand for imported products worldwide.
B) It helps reduce transportation and warehousing costs.
C) It decreases the length and risk of supply chains globally.
D) It helps standardize the quality of the products produced.

E) A) and B)
F) B) and D)

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West Coast Traders provides expertise for a range of products within a category.It markets and facilitates the sale of many different manufacturers' products to a grocery chain.However,West Coast Traders never takes ownership of any food products,so it would be considered a(n) ____________________.


A) retailer or a wholesaler
B) agent or a broker
C) broker or a manufacturer
D) agent or a wholesaler

E) B) and D)
F) None of the above

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General Motors recently built a plant in Toluca,Mexico,leading to a 40 percent savings on production costs when transportation and labor costs were considered together.This is an instance of ______.


A) nearshoring
B) contract logistics
C) supply chain orientation
D) exclusive distribution

E) A) and B)
F) A) and C)

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Castle Brew Inc.,a leading multinational beverage manufacturing company,coordinates with Waste Yard Inc.,a waste management company,to devise a strategy to recycle and reuse beverage bottles.Castle Brew Inc.plans to install hundreds of machines that would recycle empty bottles in many locations and toreward consumers who participate in the initiative.The company believes that this initiative would help protect the environment.In this scenario,Castle Brew Inc.is practicing _____.


A) sustainable supply chain management
B) outsourcing
C) mass production
D) demand-supply integration

E) A) and B)
F) B) and D)

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Third-party logistics companies (3PLs)or logistics integrators are consulting-based organizations that assess another firm's entire logistical service needs and provide integrated solutions.These 3PLs often draw on multiple fourth-party logistics companies (4PLs)to provide the actual service.

A) True
B) False

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Magnira Inc.,an equipment manufacturing company,designs precision cutting tools that can be used for various applications.A recent project required Magnira to work closely with a surgical tools manufacturing company to produce a medical stapler that helps reduce traumatic procedures and promotes quicker patient recoveries.This is an example of the:


A) product development and commercialization process.
B) supplier relationship management process.
C) customer service management process.
D) order fulfillment process.

E) All of the above
F) C) and D)

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Which of the following represents programs that use convenience to get consumers to recycle products like batteries or cell phones during a regular trip to the store?


A) Strategic channel alliance
B) Drop and shop
C) Reverse channel
D) Gray marketing

E) A) and B)
F) None of the above

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Explain the manufacturing flow management process and the relationship among manufacturers' production capabilities and costs,suppliers,shippers,and demand for goods.Briefly define and explain the differences between lean and agile supply chain strategies.

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Answers will vary.The manufacturing flow...

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In the context of demand management,merging tactical and strategic planning methods across functional areas of the business to align production with demand is known as ______ planning.


A) sales and operations
B) demand and order fulfillment
C) material and service
D) technology and integration

E) C) and D)
F) A) and D)

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Which of the following statements is true of public-private partnerships?


A) They increase the negative impacts of potentially hazardous supply chain situations.
B) They are critical to the satisfaction of both company and societal interests.
C) They are formed when the magnitude of a supply chain dilemma is of little consequence to a company.
D) They lack the power to solve future national and global supply chain problems.

E) A) and B)
F) A) and C)

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How does the supply chain management of the mass production era differ from the supply chain management practiced today?

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Answers will vary.Today's supply chain m...

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Which of the following is NOT a function of the retailer?


A) Selling directly to consumers as its primary function
B) Reducing the number of transactions required by consumers
C) Making an assortment of goods available in one location
D) Transacting sales without taking title to products it sells

E) A) and B)
F) None of the above

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Which of the following describes either lean or agile supply chains?


A) In a lean supply chain,products are built before demand occurs; unsold goods are treated as short-term loss incurred to increase market presence.
B) Lean supply chains wait until demand is big enough to help production reach economies of scale so that the waste is minimum or nil.
C) Agile strategies try to forecast demand and reduce waste,with the aim to maximize customer responsiveness in specific market segments.
D) Agile supply chains wait for demand to occur and use communication and flexibility to fill that demand quickly.

E) B) and D)
F) A) and B)

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