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The ________is developed from critical incidents pertaining to job performance. Each job performance scale is anchored with specific behavioral statements that describe varying degrees of performance.

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behavioral...

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A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.

A) True
B) False

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Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees. -To select high-potential individuals for management positions, what is the best selection device that Gregory could use?


A) Interview.
B) Employment test.
C) Assessment center.
D) Job application form.
E) None of these are essential.

F) C) and D)
G) A) and C)

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Conolly Company uses internal recruiting whenever possible. This practice:


A) costs more than external recruiting.
B) decreases employee satisfaction.
C) generates increased employee commitment.
D) demotivates existing employee given limited socializing opportunities.
E) gives employees an upper hand in negotiations.

F) A) and D)
G) B) and E)

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In the ________process, employers attempt to determine the skills, abilities, and other attributes a person needs to perform a particular job.

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Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience________ .


A) cultural diversity
B) the glass ceiling effect
C) rapid promotion and advancement
D) ethnorelativism
E) all of these

F) All of the above
G) A) and B)

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An example of ________is when current employees are given preference when a position opens in their organization.


A) discrimination
B) internal recruiting
C) nepotism
D) external recruiting
E) cannibalizing

F) A) and D)
G) C) and E)

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Explain the purpose of the selection process and identify four of the most frequently used selection devices.

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The purpose of the selection process is ...

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Competency-based pay systems are also called skill-based pay systems.

A) True
B) False

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Name five dividends of workplace diversity.

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โˆ™ Better use of employee talent
ยท Increa...

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An________ is an in-house training and education facility that offers broad-based learning opportunities for employees.

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corporate ...

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With________ , compensation is linked to the specific tasks that an employee performs.


A) skill-based pay
B) incentive pay
C) job-based pay
D) salary
E) competency-based pay

F) A) and E)
G) D) and E)

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Phlex Plastic has a very strong set of corporate values. In fact, Phlex has been known to discourage the emergence of alternative values. Phlex is most likely:


A) a diverse organization.
B) an organization that encourages pluralism.
C) a monoculture.
D) geocentric.
E) minority-owned organization.

F) None of the above
G) D) and E)

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Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered an________ .


A) assessment center
B) on-the-job training center
C) orientation center
D) corporate university
E) learning community

F) B) and E)
G) A) and B)

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Sandra, a human resources manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as________ .


A) compensation
B) rightsizing
C) wage and salary surveying
D) incentive pay
E) job evaluation

F) A) and C)
G) None of the above

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An________ is a company that is highly attractive to potential employees because of human resources practices that focus on tangible and intangible benefits, and that embraces a long-term view to solving immediate problems.


A) Fortune 500 company
B) employer of choice
C) socially responsible firm
D) rural firm
E) family-owned corporation

F) A) and B)
G) A) and C)

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In a recent survey, 37 percent of highly qualified women report that they voluntarily left or "opted-out" of the workforce at some point in their careers.

A) True
B) False

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Which of the following is an invisible barrier that separates women and minorities from top management positions?


A) The barrier to entry
B) Affirmative action
C) Equal opportunity
D) The glass ceiling
E) The glass wall

F) C) and D)
G) B) and E)

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________implies that women's commitment to their children limits their commitment to the company or their ability to handle the rigors of corporate management.


A) Balancing family priorities
B) Invisible minorities
C) Opt-out trend
D) Family commitment
E) Cost of diversity

F) D) and E)
G) A) and B)

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Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next ten years. He is most likely to perform which of the following activities?


A) Choosing a recruiting source
B) Selecting an employment candidate
C) Human resource planning
D) Welcoming new employees
E) Downsizing

F) B) and C)
G) D) and E)

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