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Exam 9: Production and Operations Management

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Question 61

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Process manufacturing refers to combining components and raw materials to make a product.

A) True
B) False

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Question 62

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One limitation of materials requirement planning (MRP) is that it is not a computer-based approach.

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B) False

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Question 63

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Internet-focused strategies don't affect operations managers since it is not progressive for operations managers to negotiate in an interfirm environment.

The six sigma approach to quality control:

The main reason for the recent resurgence of American manufacturing firms has been the quotas and tariffs imposed by the U.S. government in an attempt to protect domestic firms from cheap imports.

ISO 14000 is a new set of product quality standards that has replaced the old ISO 9000 standards.

Joel was planning a new product launch. He knew that the art department was ready to work on the promotional pieces now, but they couldn't start until the marketing strategy group established the price point and the purchasing department obtained the paper needed to design the promotional piece. Establishing price points would take about a week and was dependent on manufacturing getting the costs to the marketing strategy group. This was expected a week from today. The purchasing group indicated the paper could be obtained locally the same day it was requested. Assuming things go as planned and based on this information, which of the following tasks could be as much as a week late without jeopardizing the deadline for the entire project?

Quality control is a continual process of checking to make certain that there is consistency in the quality of products being produced.

In the past, the idea behind mass production was to:

Which of the following statements about operations management in the service sector is most accurate? Operations management in the service sector:

Seat-belts Unlimited, Inc. is located about 8 miles from two major auto assembly plants. The firm delivers seat-belts about every two hours to each of the plants. The assembly plants only accept the number of seat-belts that they will assemble into cars, during the next two hours after delivery. The auto plants embrace lean manufacturing.

CAD/CAM has made it possible to custom-design products to meet the tastes of small markets with very little increase in costs.

Marci Costas is majoring in operations management at Brunau University. Unfortunately, the evolution of the U.S. from a manufacturing-oriented to a service-oriented economy means that Marci will probably find few job openings in her field of study.

Under the six sigma quality standard the idea is to detect potential problems, in order to prevent their occurrence.

Actually, it is much easier to custom-design service programs than it is to custom-make goods.

Amalia is an operations manager at a medium sized service firm. Amalia is recommending that her firm use the Internet to make its services more readily available to its customers. Amalia's recommendation reflects a growing trend in service sector firms.

Dewey Dare is a production and operations manager with a clothing manufacturer. He has been looking into a system that will enable his company to take measurements from a customer and program machines to design and produce custom-cut clothes at little additional cost. This type of system is an example of the benefits of:

In a just-in-time inventory system, suppliers:

SQC (Statistical Quality Control) is a popular technique for analyzing the tasks involved to complete a given project, estimating the time required to complete each task, and identifying the minimum time needed to complete the project.

Mypartz, Inc. is a major supplier of components used by Idle Time Gaming Systems. Idle Time Gaming wants to implement a just- in-time inventory system. Mypartz should benefit from this approach, since JIT systems greatly simplify the task of suppliers.