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Exam 2: The Systems Approach

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Question 1

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Which of the following types of foodservice operations is best suited to a commissary system?

A) operations where a large number of people must be served in one place
B) operations where service is close to production
C) operations with a large number of serving units
D) operations with unique food requirements

E) All of the above
F) A) and D)

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Question 2

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A collection of interrelated parts unified by design to obtain one or more objectives is best described by which of the following terms?

A) a social system
B) a subsystem
C) a system
D) dynamic homeostasis

E) A) and B)
F) All of the above

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Question 3

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Food is prepared in the main kitchen. Trays are assembled and sent from the main kitchen. This is called:

An example of an output is:

Rethermalization is the process of quick freezing prepared foods.

Match the part of the systems model with the term that belongs in this part of the system.

Communication and decision making are linking processes in an organizational system.

Scientific management theory held that social and psychological factors were important to worker satisfaction and productivity.

A foodservice organization is considered a closed system.

Which of the following is the primary reason that managers of conventional foodservices have made changes in the form in which foods are purchased?

In systems theory the process of changing inputs into outputs is known as

Choose the phrase that best states the primary objective of the assembly/serve system?

The primary function of an organization's mission statement is to:

Match the type of foodservice system with the appropriate description.

The term "equifinality" means that there is more than one way to achieve desired goals.

Choose the statement that best describes the commissary foodservice system?

An ultra-stable system may be described as having

Food cost is more likely to be higher in an assembly serve system.

An organization's mission statement should be written after its objectives have been developed.

The human relations theory of management developed following research conducted by Elton Mayo.