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Communication scholar James McCroskey makes all of the following claims about the nature of communication apprehension except:


A) it permeates every facet of an individual's life.
B) it is a learned trait, one that is conditioned through reinforcement of a child's communication behavior.
C) it affects major decisions such as career and housing choices.
D) it is probably the most important factor in causing ineffective communication.
E) it is a relatively permanent personality trait, an inborn neurobiological function.

F) C) and E)
G) A) and D)

Correct Answer

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Carlos is about to make an important presentation. He admits he is very nervous and hopes that he remembers to avoid saying "and uh" or "um" as he speaks. Which of the following fears probably underlies his communication apprehension?


A) fear of failure
B) fear of the unknown
C) fear of others
D) fear of breaking the rules
E) fear of the spotlight

F) C) and D)
G) All of the above

Correct Answer

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Which of the following answers best represents a significant factor that influences your interpretation of people or events?


A) past experience
B) knowledge
C) expectations and attitudes
D) relational involvement
E) all of the above

F) A) and C)
G) B) and C)

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Which source of self-concept significantly affects whether you remember high school as one of the best or worst times of your life?


A) how well you self-monitor
B) how well you self-disclose
C) how you have been influenced by your roles and rewards
D) how your past experiences have a tendency to distort memories
E) how you respond to significant others

F) B) and C)
G) A) and B)

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Which of the following items describes people who are high self-monitors? They


A) feel awkward in the company of others.
B) have never been good at games like charades.
C) can only argue for ideas in which they already believe.
D) can change their behavior to suit different people and situations.
E) do not change their opinions or behaviors to please others or win their favor.

F) B) and D)
G) A) and E)

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Self-appraisals are evaluations of your self-concept in terms of your abilities, attitudes, and behaviors.

A) True
B) False

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According to your textbook self-awareness is a more powerful determinant of self-concept than the influence of others.

A) True
B) False

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False

Why are many people confident when asked to sing in a choir, but nervous when asked to sing solo?


A) fear of failure
B) fear of the unknown
C) fear of others
D) fear of breaking the rules
E) fear of the spotlight

F) None of the above
G) A) and B)

Correct Answer

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In terms of the key communication element self, perception checking involves assessing how your personal biases, level of self-awareness, and cultural background affects your perceptions.

A) True
B) False

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Which of the following statements is a self-appraisal?


A) I'm a really good dancer.
B) I'm a second grade teacher.
C) I think my boss is really angry with me.
D) I came in third in the writing contest.
E) I'm feeling angry..

F) A) and B)
G) A) and E)

Correct Answer

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In his book, Emotional Intelligence, Daniel Goldman identifies self confidence as the first and most fundamental emotional competency: the keystone of emotional intelligence.

A) True
B) False

Correct Answer

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You may be able to reduce your level of communication apprehension by thoroughly preparing for a communication situation which can transform the unfamiliar into something familiar.

A) True
B) False

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When using systematic desensitization as a method of reducing communication apprehension, you begin by trying to relax while visualizing a nonthreatening communicative act. Which of the following situations would be a good choice for your initial visualization?


A) You are introducing yourself to a group in which you are the only new member.
B) You have been appointed the chairperson of a meeting.
C) You are having a casual conversation with a coworker before a meeting.
D) You have been asked to make a presentation, but do not have enough time to prepare.
E) Your boss has just asked you a difficult question.

F) A) and D)
G) All of the above

Correct Answer

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The three components of perception are assertiveness, personal integrity, and positive self-talk.

A) True
B) False

Correct Answer

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In order to maintain a positive self-concept we often try to make ourselves look good by


A) attributing success to our own abilities and failure to external factors.
B) viewing evidence depicting us unfavorably as flawed.
C) forgetting negative feedback and remembering positive feedback.
D) comparing ourselves to others who will make us look good.
E) doing all of the above.

F) A) and E)
G) A) and D)

Correct Answer

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E

The textbook list of strategies for improving your self-esteem provides an exception to each strategy. What is the exception for the strategy "Practice self-acceptance"?


A) But not as an excuse
B) But don't try to control everything
C) But respect the needs of others
D) But understand and respect others
E) But listen to others too

F) B) and D)
G) A) and B)

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The answer to all of the following questions can help you avoid self-fulfilling prophecies except:


A) What predictions am I making about my behavior?
B) Are the predictions I make about my behavior justified?
C) Am I doing anything to elicit the predicted response?
D) What other behaviors could help me avoid fulfilling my prophecy?
E) Why can't I compete with others who do the predicted behavior?

F) B) and D)
G) C) and E)

Correct Answer

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Which of the following influences is the most powerful determinant of your self-concept?


A) self-awareness
B) the influence of others
C) past experiences
D) cultural background
E) self-monitoring

F) A) and C)
G) B) and E)

Correct Answer

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Which answer best explains why Valerie loved the film Avatar while Vincent thought it was dumb?


A) Valerie is a woman and Vincent is a man.
B) Valerie is a Democrat and Vincent is a Republican.
C) Valerie and Vincent have different perceptions.
D) Valerie and Vincent do not communicate well.
E) Valerie and Vincent are sister and brother.

F) A) and C)
G) A) and B)

Correct Answer

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The Personal Report of Communication Apprehension measures a person's feelings about


A) group communication.
B) communicating in meetings.
C) interpersonal communication.
D) public speaking.
E) all of the above.

F) C) and E)
G) D) and E)

Correct Answer

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E

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