Question 1

You cannot have a _______ measure unless the measure is _______.

Accepted Answer

A)  Valid; relevant
B)  Relevant; valid
C)  Reliable; valid
D)  Valid; reliable
E)  Relevant; reliableF) A) and D)
G) B) and C)

Question 2

____The proactive approach to TNA focuses on a specific problem.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following focuses on a current performance problem?

Accepted Answer

A)  The PAQ
B)  A reactive TNA
C)  A proactive TNA
D)  Work samplingE) A) and B)
F) All of the above

Question 4

____Some advantages of using competencies are that they are more general and tend to be tied to corporate goals.

Accepted Answer

A) True 
 B)False

Question 5

The _____ approach to job analysis immediately identifies the KSAs required for the job.

Accepted Answer

A)  Taskoriented
B)  Worker-oriented
C)  Operational analysis
D)  Job-duty-taskE) All of the above
F) A) and B)

Question 6

____The only output from a TNA is training needs.

Accepted Answer

A) True 
 B)False

Question 7

A triggering event

Accepted Answer

A)  Is a comparison of a reactive and proactive TNA.
B)  Occurs when actual organizational performance is greater than expected organizational performance.
C)  Occurs when actual organizational performance is less than expected organizational performance.
D)  Usually means some employees require training.E) None of the above
F) B) and C)

Question 8

Discuss the proactive approach and the reactive approach to TNA.

Accepted Answer

The proactive approach focuses on future...

Question 9

____A job aid is one approach to dealing with a KSA deficiency.

Accepted Answer

A) True 
 B)False

Question 10

_____Self-ratings are useful tools in determining the needs of an employee.

Accepted Answer

A) True 
 B)False

Question 11

____The job-duty-task method of job analysis is a worker-oriented approach.

Accepted Answer

A) True 
 B)False

Question 12

Performance appraisals are almost always completed by

Accepted Answer

A)  Peers and self.
B)  360-degree feedback.
C)  Supervisors.
D)  Work planning and review.
E)  None of the above.F) C) and D)
G) A) and D)

Question 13

Which of the following statements is true regarding competencies?

Accepted Answer

A)  They are much more specific and therefore more useful at targeting a job.
B)  They include only skills and attitudes.
C)  They tie to corporate goals.
D)  They are only good for the short term.
E)  None of the above is true.F) A) and D)
G) C) and D) C

Question 14

____If you determine there is a KSA deficiency, then the response is training.

Accepted Answer

A) True 
 B)False

Question 15

The approach to operational analysis which identifies key competencies of the job is known as

Accepted Answer

A)  Job analysis.
B)  Worker-oriented approach.
C)  Task-oriented approach.
D)  Competency modeling.E) C) and D)
F) A) and B)

Question 16

A criterion measure to assess declarative knowledge would

Accepted Answer

A)  Be very easy to develop.
B)  Be a multiple-choice test.
C)  Be behaviorally based.
D)  Focus on attitudinal relationships.E) None of the above
F) B) and C)

Question 17

The selection process of incumbents in operational analysis should be performed by

Accepted Answer

A)  A supervisor.
B)  The manager of the organization.
C)  A head hunter.
D)  A job analyst.E) B) and C)
F) A) and D)

Question 18

When a performance gap is identified and there is shown to be a lack of KSAs

Accepted Answer

A)  There is no need to determine if there are motivational issues present.
B)  You still might want to determine if there are any barriers to performance.
C)  Training is the only option for dealing with the lack of KSAs.
D)  A & C.E) A) and D)
F) A) and C) B

Question 19

To deal with a KSA deficiency, an appropriate remedy suggested in the text is

Accepted Answer

A)  Training.
B)  Changing the job.
C)  Providing proper feedback.
D)  Both A & B.
E)  All of the above.F) A) and C)
G) All of the above

Question 20

Which of the following statements regarding small business and TNA is true?

Accepted Answer

A)  The proactive approach will be harder to implement in small businesses.
B)  Small business owners have no access to resources to aid them in training their employees.
C)  The main problem with the resources to aid small business in training is that businesses do not take advantage of them.
D)  Small business cannot afford to do a comprehensive TNA.E) A) and B)
F) C) and D)

Exam 4: Needs Analysis

You cannot have a _______ measure unless the measure is _______.

Correct AnswerverifiedShow Answer

____The proactive approach to TNA focuses on a specific problem.

Correct AnswerverifiedFalse

Which of the following focuses on a current performance problem?

Correct AnswerverifiedShow Answer

____Some advantages of using competencies are that they are more general and tend to be tied to corporate goals.

Correct AnswerverifiedShow Answer

The _____ approach to job analysis immediately identifies the KSAs required for the job.

Correct AnswerverifiedShow Answer

____The only output from a TNA is training needs.

Correct AnswerverifiedShow Answer

A triggering event

Correct AnswerverifiedShow Answer

Discuss the proactive approach and the reactive approach to TNA.

Correct AnswerverifiedThe proactive approach focuses on future...View AnswerShow Answer

____A job aid is one approach to dealing with a KSA deficiency.

Correct AnswerverifiedShow Answer

_____Self-ratings are useful tools in determining the needs of an employee.

Correct AnswerverifiedShow Answer

____The job-duty-task method of job analysis is a worker-oriented approach.

Correct AnswerverifiedShow Answer

Performance appraisals are almost always completed by

Correct AnswerverifiedShow Answer

Which of the following statements is true regarding competencies?

Correct AnswerverifiedC

____If you determine there is a KSA deficiency, then the response is training.

Correct AnswerverifiedShow Answer

The approach to operational analysis which identifies key competencies of the job is known as

Correct AnswerverifiedShow Answer

A criterion measure to assess declarative knowledge would

Correct AnswerverifiedShow Answer

The selection process of incumbents in operational analysis should be performed by

Correct AnswerverifiedShow Answer

When a performance gap is identified and there is shown to be a lack of KSAs

Correct AnswerverifiedB

To deal with a KSA deficiency, an appropriate remedy suggested in the text is

Correct AnswerverifiedShow Answer

Which of the following statements regarding small business and TNA is true?

Correct AnswerverifiedShow Answer

You cannot have a _ measure unless the measure is _.

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False

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The proactive approach focuses on future...
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C

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B

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