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Yield management is the process of allocating the right type of capacity to the right type of customer at the right prices at the right time to maximize revenue or yield.

A) True
B) False

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The aggregate operations plan is developed from the master schedule and the strategic capacity plan.

A) True
B) False

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An advantage of level scheduling is which of the following?


A) Total costs through the entire system are minimized.
B) There is a smooth flow throughout the production system.
C) There is variety for the workers through the mixing of models produced.
D) The risk of backorders is minimized.
E) Customer service is improved.

F) C) and D)
G) B) and D)

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Accurate medium-range planning increases the likelihood of operating within the limits of a budget.

A) True
B) False

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Maintaining a stable workforce working at a constant output rate while shortages and surpluses are absorbed by fluctuating inventory levels, order backlogs and allowing lost sales is which of the following production planning strategies?


A) Stable workforce, variable work hours
B) Chase
C) Level
D) Full employment
E) Skill maintenance

F) C) and E)
G) None of the above

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The aggregate operations planning variable "workforce level" refers to the number of workers needed to accomplish the planned production.

A) True
B) False

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Using the cut-and-try method for aggregate operations planning we can determine the production requirement in units of product.If the beginning inventory is 500 units, the demand forecast is 1,000, and the necessary safety stock is 10% of the demand forecast, which of the following is the production requirement?


A) 1,000
B) 600
C) 550
D) 450
E) 100

F) A) and B)
G) A) and C)

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In an overview of the major operations planning activities in a typical logistics organization, which of the following activities most immediately follows aggregate sales and operations planning?


A) Process planning
B) Strategic capacity planning
C) Vehicle dispatching
D) Vehicle capacity planning
E) Warehouse receipt planning

F) A) and B)
G) A) and C)

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Order scheduling is the step in the aggregate operations planning process that immediately follows material requirements planning.

A) True
B) False

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The aggregate operations planning variable "production rate" refers to the number of units completed per unit of time.

A) True
B) False

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In conducting aggregate operations planning there are a number of required inputs.Which of the following are considered inputs internal to the firm?


A) Inventory levels and economic conditions
B) Market demand and subcontractor capacity
C) Current physical capacity and current workforce
D) Competitor behavior and current workforce
E) Current physical capacity and raw material availability

F) None of the above
G) A) and B)

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Backordering costs incurred in producing a given product type in a given time period are relevant aggregate operations planning costs.

A) True
B) False

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The sales and marketing plans are typically developed separately from the aggregate operations plan as a way of cross-checking results to insure the integrity of assumptions about the future.

A) True
B) False

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In an overview of the major operations planning activities in a typical logistics organization, which of the following activities follows aggregate sales and operations planning?


A) Process planning
B) Workforce scheduling
C) Vehicle loading
D) Materials requirements planning
E) Order scheduling

F) B) and E)
G) D) and E)

Correct Answer

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Using the cut-and-try method for aggregate operations planning we can determine the production requirement in units of product.If the beginning inventory is 100 units, the demand forecast is 1,200, and the necessary safety stock is 20% of the demand forecast, which of the following is the production requirement?


A) 1,200
B) 1,300
C) 1,340
D) 1,500
E) 1,540

F) A) and B)
G) C) and D)

Correct Answer

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The aggregate operations planning variable "inventory on hand" refers to the balance of unused inventory carried over from the previous time period.

A) True
B) False

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The sales and operations planning process is made up of a variety of analytical techniques which interact to produce short and intermediate term goals.

A) True
B) False

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In an overview of the major operations planning activities in a typical service organization, which of the following activities follows aggregate sales and operations planning?


A) Process planning
B) Workforce scheduling
C) Master scheduling
D) Materials requirements planning
E) Order scheduling

F) A) and E)
G) A) and D)

Correct Answer

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Yield management is an important tool that can be used to shape demand patterns.

A) True
B) False

Correct Answer

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In conducting aggregate operations planning there are a number of required inputs.Which of the following are inputs considered external to the firm?


A) Competitor behavior and economic conditions
B) Market demand and inventory levels
C) Subcontractor capacity and current workforce
D) Economic conditions and current physical capacity
E) Raw material availability and inventory levels

F) C) and D)
G) B) and E)

Correct Answer

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