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Incentive compensation for employees, such as bonuses, should be tied to balanced scorecard performance measures regardless of how long the scorecard has been in place.

A) True
B) False

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If the manufacturing cycle efficiency is equal to 0.6, then 60% of the time a unit is in process is spent on activities that add value to the product.

A) True
B) False

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The balanced scorecard framework rejects the notion that improving process-oriented measures automatically leads to financial success.

A) True
B) False

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True

Beamer Corporation produces one product and it seems that the demand for that product is exceeding their manufacturing capacity. Below is the information concerning the machine that produces their product Beamer Corporation produces one product and it seems that the demand for that product is exceeding their manufacturing capacity. Below is the information concerning the machine that produces their product Beamer's overall equipment effectiveness (OEE) was approximately: A) 0.10 B) 0.20 C) 0.25 D) 0.36 Beamer's overall equipment effectiveness (OEE) was approximately:


A) 0.10
B) 0.20
C) 0.25
D) 0.36

E) B) and C)
F) A) and D)

Correct Answer

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The corporate social responsibility measure of "Average compensation for female employees ÷ average compensation for male employees" is an example of which performance measure category?


A) internal business processes.
B) customer.
C) financial.
D) learning and growth.

E) A) and B)
F) B) and C)

Correct Answer

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Schurz Corporation's management reports that its average delivery cycle time is 26.7 days, its average throughput time is 10.0 days, its manufacturing cycle efficiency (MCE) is 0.22, its average move time is 0.6 day, and its average queue time is 6.7 days.Required:a. What is the wait time?b. What is the process time?c. What is the inspection time?

Correct Answer

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a.Delivery cycle time = Wait time + Thro...

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Rotan Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: Rotan Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: The delivery cycle time was: A) 19.2 hours B) 20.6 hours C) 8.3 hours D) 3.2 hours The delivery cycle time was:


A) 19.2 hours
B) 20.6 hours
C) 8.3 hours
D) 3.2 hours

E) C) and D)
F) A) and B)

Correct Answer

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B

Schapp Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: Schapp Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: The throughput time was: A) 11.3 hours B) 21.7 hours C) 17.2 hours D) 4.5 hours The throughput time was:


A) 11.3 hours
B) 21.7 hours
C) 17.2 hours
D) 4.5 hours

E) C) and D)
F) A) and B)

Correct Answer

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To minimize its total quality costs, a company should usually try to redistribute its quality costs more toward prevention and appraisal.

A) True
B) False

Correct Answer

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Eaglin Company's quality cost report is to be based on the following data: Eaglin Company's quality cost report is to be based on the following data: What would be the total prevention cost appearing on the quality cost report? A) $55,000 B) $30,000 C) $62,000 D) $133,000 What would be the total prevention cost appearing on the quality cost report?


A) $55,000
B) $30,000
C) $62,000
D) $133,000

E) A) and C)
F) B) and C)

Correct Answer

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A manufacturing cycle efficiency (MCE) of less than one is impossible.

A) True
B) False

Correct Answer

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Which of the following would be classified as an external failure cost on a quality cost report?


A) Repairs and replacements beyond the warranty period.
B) Technical support provided to suppliers.
C) Quality improvement projects.
D) Rework labor and overhead.

E) All of the above
F) B) and D)

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Which of the following would be classified as a prevention cost on a quality cost report?


A) Net cost of spoilage.
B) Supervision of testing and inspection activities.
C) Liability arising from defective products.
D) Technical support provided to suppliers.

E) A) and C)
F) C) and D)

Correct Answer

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Schlarbaum Corporation's management keeps track of the time it takes to process orders. During the most recent month, the following average times were recorded per order: Schlarbaum Corporation's management keeps track of the time it takes to process orders. During the most recent month, the following average times were recorded per order: Required:a. Compute the throughput time. (Round your answer to 1 decimal places.)b. Compute the manufacturing cycle efficiency (MCE). (Do not round intermediate calculations. Round your answer to nearest whole percentage.)c. What percentage of the production time is spent in non-value-added activities? (Round your intermediate calculations and final answer to nearest whole percentage.)d. Compute the delivery cycle time. (Round your answer to 1 decimal place.) Required:a. Compute the throughput time. (Round your answer to 1 decimal places.)b. Compute the manufacturing cycle efficiency (MCE). (Do not round intermediate calculations. Round your answer to nearest whole percentage.)c. What percentage of the production time is spent in non-value-added activities? (Round your intermediate calculations and final answer to nearest whole percentage.)d. Compute the delivery cycle time. (Round your answer to 1 decimal place.)

Correct Answer

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a. Throughput time= Process time + Inspe...

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The corporate social responsibility measure of "Percent of raw material inputs that have been recycled" is an example of which performance measure category?


A) internal business processes.
B) customer.
C) financial.
D) learning and growth.

E) A) and B)
F) A) and C)

Correct Answer

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Vandenheuvel Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: Vandenheuvel Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: The manufacturing cycle efficiency (MCE) was closest to: A) 0.34 B) 0.20 C) 0.26 D) 0.16 The manufacturing cycle efficiency (MCE) was closest to:


A) 0.34
B) 0.20
C) 0.26
D) 0.16

E) B) and D)
F) A) and D)

Correct Answer

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Financial measures such as return on investment (ROI) and residual income as well as operating measures may be included in a balanced scorecard.

A) True
B) False

Correct Answer

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Which of the following would be classified as a prevention cost on a quality cost report?


A) Cost of field servicing and handling complaints.
B) Warranty repairs and replacements.
C) Systems development.
D) Rework labor and overhead.

E) B) and C)
F) A) and D)

Correct Answer

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Fabrick Company's quality cost report is to be based on the following data: Fabrick Company's quality cost report is to be based on the following data: What would be the total appraisal cost appearing on the quality cost report? A) $122,000 B) $174,000 C) $104,000 D) $102,000 What would be the total appraisal cost appearing on the quality cost report?


A) $122,000
B) $174,000
C) $104,000
D) $102,000

E) A) and C)
F) A) and D)

Correct Answer

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Simkin Corporation keeps careful track of the time required to fill orders. Data concerning a particular order appear below: Simkin Corporation keeps careful track of the time required to fill orders. Data concerning a particular order appear below: The manufacturing cycle efficiency (MCE) was closest to: A) 0.67 B) 0.18 C) 0.30 D) 0.24 The manufacturing cycle efficiency (MCE) was closest to:


A) 0.67
B) 0.18
C) 0.30
D) 0.24

E) A) and B)
F) A) and C)

Correct Answer

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C

Showing 1 - 20 of 153

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