Question 1

A(n)  ______ disconfirming response involves sending messages with multiple or unclear messages.

Accepted Answer

A)   tangential
B)   endorsement
C)   ambiguous
D)   imperviousE) None of the above
F) B) and D)

Question 2

Identify your listening style and how your style has helped or hurt your relationships.

Accepted Answer

Styles: people-orien...

Question 3

______ listeners put a priority on maintaining relationships.

Accepted Answer

The answer of ______ listeners put a priority on maintaining...

Question 4

In discourse ethics, parties should have different levels of power and standing.

Accepted Answer

A) True 
 B)False

Question 5

What is a true statement about dialogue?

Accepted Answer

A)   can't be used during conflict
B)   focuses on the gathering and processing of information
C)   product of an I-Thou relationship
D)   all of theseE) A) and B)
F) None of the above

Question 6

Judging the truth of a message comes at which stage of the HURIER listening model?

Accepted Answer

A)   hearing
B)   remembering
C)   evaluating
D)   interpretingE) A) and C)
F) A) and B)

Question 7

All of the following are true statements about organizational trust EXCEPT ______.

Accepted Answer

A)   those who trust put themselves in a vulnerable position
B)   can be quickly developed
C)   makes an organization more productive
D)   imposes an obligation to protect the rights and interests of othersE) B) and D)
F) None of the above

Question 8

When arguing for the importance of establishing Individual Retirement Accounts (IRAs)  for employees, Krystal cites a popular singer to support her argument. She has violated which standard of strong evidence?

Accepted Answer

A)   reliability
B)   recentness
C)   consistency
D)   high in expertiseE) A) and C)
F) B) and D)

Question 9

A(n) ______ disconfirming response is overly intellectual.

Accepted Answer

The answer of A(n) ______ disconfirming response is overly intellectual....

Question 10

On his first week on the job, Em told his new coworkers that he had been fired from his last job for not getting along with his boss. Em appears to be which type of inappropriate self-discloser?

Accepted Answer

A)   oblivious
B)   bumbler
C)   open book
D)   inscrutableE) B) and C)
F) A) and B)

Question 11

Once the message has been received it must then be processed and comprehended. This comes at which stage of the HURIER listening model?

Accepted Answer

A)   hearing
B)   understanding
C)   interpreting
D)   respondingE) A) and C)
F) A) and B)

Question 12

Traits researchers often overstate the importance of Emotional Intelligence (EI).

Accepted Answer

A) True 
 B)False

Question 13

Where meaning is assigned to the message based on words and nonverbal cues comes at which stage of the HURIER listening model?

Accepted Answer

A)   hearing
B)   understanding
C)   interpreting
D)   respondingE) A) and B)
F) None of the above

Question 14

Which skill set of Emotional Intelligence focuses on when a person can pick up on the emotional meaning of messages sent through body language, vocal cues and facial expressions?

Accepted Answer

A)   identifying emotions
B)   using emotions
C)   understanding emotions
D)   managing emotionsE) B) and C)
F) A) and C)

Question 15

When Roberta sat to listen to her employee give his resignation, she gave her full attention to hear all he had to share. She wanted to be fully present in the moment. What communication competency was Roberta practicing?

Accepted Answer

A)   effective listening
B)   mindfulness
C)   self-disclosure
D)   emotional IntelligenceE) A) and B)
F) A) and C)

Question 16

Which German philosopher established discourse ethics or ground rules for people to engage in argument?

Accepted Answer

A)   Dennis Reina
B)   Jurgen Habermas
C)   Martin Buber
D)   Peter SaloveyE) B) and D)
F) None of the above

Question 17

Interpersonal trust imposes an ethical obligation on the person being trusted.

Accepted Answer

A) True 
 B)False

Question 18

In this type of confirming response, one communicator accepts the feelings of the other as legitimate ______.

Accepted Answer

A)   endorsement
B)   acknowledgement
C)   recognition
D)   helpfulnessE) B) and C)
F) A) and D)

Question 19

A(n) ______ confirming response accepts the feelings of the other party as legitimate.

Accepted Answer

The answer of A(n) ______ confirming response accepts the feelings...

Question 20

This trait is the best descriptive of a "technical dialogue."

Accepted Answer

A)   deception, exploitation, coercion
B)   neutral stance toward self and others
C)   product of an I-Thou relationship
D)   I-It communicationE) None of the above
F) B) and D)

Exam 4: Ethical Interpersonal Communication

Interpersonal trust imposes an ethical obligation on the person being trusted.

Correct AnswerverifiedShow Answer

Identify your listening style and how your style has helped or hurt your relationships.

Correct AnswerverifiedStyles: people-orien...View AnswerShow Answer

A(n) ______ confirming response accepts the feelings of the other party as legitimate.

Correct AnswerverifiedShow Answer

When Roberta sat to listen to her employee give his resignation, she gave her full attention to hear all he had to share. She wanted to be fully present in the moment. What communication competency was Roberta practicing?

Correct AnswerverifiedShow Answer

Judging the truth of a message comes at which stage of the HURIER listening model?

Correct AnswerverifiedShow Answer

A(n) ______ disconfirming response involves sending messages with multiple or unclear messages.

Correct AnswerverifiedShow Answer

Which German philosopher established discourse ethics or ground rules for people to engage in argument?

Correct AnswerverifiedShow Answer

In this type of confirming response, one communicator accepts the feelings of the other as legitimate ______.

Correct AnswerverifiedShow Answer

Where meaning is assigned to the message based on words and nonverbal cues comes at which stage of the HURIER listening model?

Correct AnswerverifiedShow Answer

Once the message has been received it must then be processed and comprehended. This comes at which stage of the HURIER listening model?

Correct AnswerverifiedShow Answer

When arguing for the importance of establishing Individual Retirement Accounts (IRAs) for employees, Krystal cites a popular singer to support her argument. She has violated which standard of strong evidence?

Correct AnswerverifiedShow Answer

In discourse ethics, parties should have different levels of power and standing.

Correct AnswerverifiedShow Answer

Which skill set of Emotional Intelligence focuses on when a person can pick up on the emotional meaning of messages sent through body language, vocal cues and facial expressions?

Correct AnswerverifiedShow Answer

A(n) ______ disconfirming response is overly intellectual.

Correct AnswerverifiedShow Answer

On his first week on the job, Em told his new coworkers that he had been fired from his last job for not getting along with his boss. Em appears to be which type of inappropriate self-discloser?

Correct AnswerverifiedShow Answer

All of the following are true statements about organizational trust EXCEPT ______.

Correct AnswerverifiedShow Answer

This trait is the best descriptive of a "technical dialogue."

Correct AnswerverifiedShow Answer

______ listeners put a priority on maintaining relationships.

Correct AnswerverifiedShow Answer

What is a true statement about dialogue?

Correct AnswerverifiedShow Answer

Traits researchers often overstate the importance of Emotional Intelligence (EI).

Correct AnswerverifiedShow Answer

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Styles: people-orien...
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