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Exam 1: Introduction to Systems Analysis and Design

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Question 31

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Matching ​Identify the letter of the choice that best matches the phrase or definition. -Requests specific behavior or information from another object

A) ​Management information system (MIS)
B) ​Modeling
C) ​Message
D) Spiral model
E) ​Enterprise resource planning (ERP)
F) ​Team leaders
G) ​Operational employees
H) ​Supply chain
I) ​Scalable design
J) Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

K) H) and I)
L) A) and F)

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Question 32

Multiple Choice

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Case 1-1 ​Roark has just joined a company and in his role as a lead analyst, he will be responsible for determining which systems development method the team uses to create a new application for a major medical supplier. -After Roark has spent a week getting to know the members of the team, including their strengths and weaknesses, and what has worked well (and not so well) for this particular team in the past, one theme keeps recurring: the team has particularly weak communications skills. Which of the following methods is Roark least likely to use, given that he knows about the disadvantages of each method?​

A) Structured analysis
B) Agile/adaptive methods
C) Object-oriented analysis
D) Rapid application development

E) All of the above
F) B) and D)

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Question 33

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User support provides users with technical information, training, and productivity support.​

In object-oriented design, built-in processes called _____ can change an object's properties.

Matching ​Identify the letter of the choice that best matches the phrase or definition. -In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

Case 1-1 ​Roark has just joined a company and in his role as a lead analyst, he will be responsible for determining which systems development method the team uses to create a new application for a major medical supplier. -It is a new day at the firm. Roark has been in place for a few weeks, strengthening the communications skills of his employees, getting them to work much better together. Now, the challenge that he faces is not an internal one; it lies with the client, which is increasingly incapable of sticking with decisions. Roark, based on his past experience with other clients like this, is afraid that the client will throw them a curveball and want to make changes late in the game-but that they also will be unwilling to absorb the costs of those changes. For this reason, which of the following methods of development will Roark eliminate?

_____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.​

A _____ is an overview that describes a company's overall functions, processes, organization, products, services, customers, suppliers, competitors, constraints, and future direction.​

Transaction processing (TP) systems _____.​

In object-oriented analysis, an object is a member of a(n) _____, which is a collection of similar objects.​

A(n) _____ uses various symbols and shapes to represent data flow, processing, and storage.​

A _____ describes the information that a system must provide.​

A _____ graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account.​

Structured analysis is a traditional systems development technique that uses a series of phases, called the _____, to plan, analyze, design, implement, and support an information system.​

Which of the following is one of the main sectors of ecommerce?

Matching ​Identify the letter of the choice that best matches the phrase or definition. -People who oversee operational employees and carry out day-to-day functions

Internet-based commerce is called _____ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business) .​

Joint application development (JAD) is like a compressed version of the entire development process.​

Case 1-2 ​Maddy has been performing at a very high level at a firm, and so when two of her colleagues who are currently leading other development efforts get sick or leave the company, she is asked to step in and help manage these two other efforts. -When Maddy sits down at the first meeting at which the first group is gathering, she hears them discussing the feasibility study in which they are currently engaged. She knows, then, in which phase of the systems development life cycle (SDLC) this team currently is. Which phase is it?​

Matching ​Identify the letter of the choice that best matches the phrase or definition. -All companies that provide materials, services, and functions needed to provide a product to a customer.