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High Gliding Air Academy is developing its marketing mix for the coming year. Its managers know that they must first select ____ which may be the most important decision they make in the planning process.


A) the promotional strategy
B) a distribution method
C) the pricing strategy
D) a target market
E) the desired profit margin

F) C) and E)
G) C) and D)

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Which of the following is true about the development of a marketing plan?


A) It is the largest strategic business plan in the organization.
B) It is the final step in strategic planning.
C) It is only useful for the company as a whole
D) It should be an adaptive response to day-to-day issues and unanticipated situations.
E) It should be unique to the organization for which it was created.

F) B) and D)
G) A) and E)

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Which of the following statements about the marketing mix is incorrect?


A) The selection of the target market serves as the basis for the creation of the marketing mix.
B) Marketing strategy utilizes the marketing mix to develop a message that is consistent with the business-unit and corporate strategies.
C) Each element of the marketing mix must be precisely matched with the needs of the target market.
D) Once a marketing mix has been created for a particular target market, it cannot be changed until a new strategic window opens.
E) Each element of the marketing mix must be precisely matched with the other elements of the marketing mix.

F) A) and B)
G) B) and D)

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In the strategic planning process, marketers conduct their SWOT analyses before developing corporate and business-unit strategies.

A) True
B) False

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Kraft purchased the Duracell Battery Company and now operates this division as a separate profit center within the firm. In this example, Duracell is a(n) ____ unit of Kraft.


A) strategic business
B) marketing
C) dependent
D) independent
E) corporate

F) A) and C)
G) B) and D)

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According to the Boston Consulting Group, marketers may classify their products as all of the following except


A) dogs.
B) cash contributors.
C) question marks.
D) stars.
E) cash cows.

F) None of the above
G) B) and E)

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A marketing objective should be expressed in clear, simple terms; be _____________; specify a time frame for completion; and ensure the marketing objective is _____________ with both business-unit and corporate strategies.


A) precise; centralized
B) encompassing; consistent
C) measurable; consistent
D) legalistic; aligned
E) detailed; decentralized

F) C) and D)
G) C) and E)

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A group that has the willingness, ability, and authority to buy a product is a


A) market.
B) consumer.
C) strategic business unit.
D) business customer.
E) strategic window.

F) A) and C)
G) D) and E)

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A SWOT analysis focuses on an organization's:


A) Strengths, Weaknesses, Opportunities, and Threats.
B) Strengths, Weaknesses, Opportunities, and Transformational Innovations.
C) Sustainability, Weaknesses, Organics, and Threats.
D) Strengths, Workers, Opportunities, and Transactions.
E) Sustainability, Weaknesses, Opportunities, and Transactions.

F) B) and D)
G) All of the above

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A firm's organizational mission should be derived from its goals.

A) True
B) False

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An organization's goals focus on the end results the organization seeks.

A) True
B) False

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The Texas Pitt Barbecue Corporation has conducted a SWOT analysis of its competition and sees a marketing opportunity for its new Texas Pit Barbecue restaurant. It has developed its marketing plan to include the type of products it will sell, the location for the restaurant, and the pricing it will use. Their plan includes a marketing objective to make a profit of 5% the first year of operation. So far, the owners of the restaurant have eliminated a key piece of the marketing plan, which is ____.


A) specifying how they will achieve their marketing objective
B) how they will address the competition's prices
C) coming up with a quantitative measure for their objective
D) developing a qualitative measure for their objective
E) assessing their weaknesses

F) D) and E)
G) A) and E)

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You asked your stockbroker to consider buying some shares of Facebook, Inc. for your investment account. But first you want to review the summary points in the SWOT analysis the stockbroker's firm did on the company. The following summary points were listed in the SWOT analysis: Facebook has a reputation as a market leader and it is quickly establishing a formidable brand loyalty among its users. Because of its position in the industry, it risks incurring high costs associated with creating and marketing new products that are designed to perpetuate its industry leadership. These summary points suggest


A) that Facebook's products are cash cows.
B) that Facebook has a first-mover advantage.
C) that Facebook's products are question marks.
D) that Facebook has a superior marketing strategy versus its peers.
E) that Facebook has a late-mover advantage.

F) All of the above
G) A) and E)

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Because of its highly efficient and low-cost distribution system, Walmart has a ____ advantage over Kmart.


A) nonsustainable competitive
B) sustainable marketing
C) sustainable control
D) sustainable implementation
E) sustainable competitive

F) C) and D)
G) A) and B)

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Emma is responsible for developing and implementing the marketing plan for a new type of walking shoe targeted toward older women. Her responsibility includes making sure that the production and deliveries to the retail stores are coordinated for this new product. In order for the marketing implementation to be successful, Emma should be sure the needs of ____ customers are met.


A) the external
B) the internal
C) both the internal and external
D) the planned
E) both the planned and realized

F) None of the above
G) B) and D)

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A marketing objective need not be consistent with the firm's overall objectives.

A) True
B) False

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Which of the following is the most specific and detailed type of business strategy?


A) business-unit
B) marketing
C) corporate
D) customer service
E) tactical

F) A) and D)
G) All of the above

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Safeway Foods Corporation is involved in identifying and analyzing a target market. The firm then develops a marketing mix to satisfy individuals in that market to gain long-term competitive advantages. Based on this example, Safeway is creating a


A) corporate strategy.
B) target design.
C) mix strategy.
D) marketing strategy.
E) marketing tactic.

F) A) and D)
G) B) and D)

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Seamus O'Leary runs the marketing department of a large electronics firm. This firm operates in an extremely competitive business environment. Seamus wants to ensure that he is involved in all the daily decisions and that there is a clear chain of communication between himself and his marketing employees. He believes that his extensive marketing experience makes him the best person for making all the major marketing decisions. Seamus believes all employees should act together as a cohesive unit and know their roles. Under Seamus O'Leary, the marketing department most likely has a _______________ structure.


A) decentralized
B) informal
C) demoralizing
D) opportunistic
E) centralized

F) B) and E)
G) C) and E)

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Based on the work by the Boston Consulting Group, products with a dominant share of the market and good prospects for growth are


A) dogs.
B) cash cows.
C) stars.
D) question marks.
E) pigs.

F) D) and E)
G) C) and E)

Correct Answer

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