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Joel was planning a new product launch.He knew that the art department was ready to work on the promotional pieces now,but they couldn't start until the marketing strategy group established the price point and the purchasing department obtained the paper needed to design the promotional piece.Establishing price points would take about a week and was dependent on manufacturing getting the costs to the marketing strategy group.This was expected a week from today.The purchasing group indicated the paper could be obtained locally the same day it was requested.Assuming things go as planned and based on this information,which of the following tasks could be as much as a week late without jeopardizing the deadline for the entire project?


A) Marketing strategy's determination of the price point
B) Manufacturing's determination of the costs
C) Purchasing obtaining the paper
D) The art department taking a month-long vacation

E) B) and C)
F) A) and C)

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U.S.businesses are known for their creativity and their ability to implement change.

A) True
B) False

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Firms often use a(n) _____________ when working on a major project involving the production of a large item such as an airplane,ship,or bridge.


A) assembly line layout
B) continuous production process
C) fixed-position layout
D) process manufacturing technique

E) None of the above
F) A) and C)

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A major advantage of a just-in-time inventory system is that it reduces costs and the effort for both the producer and its suppliers.

A) True
B) False

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Although lean manufacturing attempts to reduce the amount of labor used in the manufacturing process,it typically does so by increasing the amount of most of the other resources used in the production process.

A) True
B) False

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A bar graph that shows what projects or tasks are in process and how much of each is completed is called a(n) :


A) Grid chart.
B) Gantt chart.
C) Priority chart.
D) Stem chart.

E) All of the above
F) A) and D)

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MRP is a technique that helps managers:


A) develop a reliable sales forecast.
B) schedule the sequence of tasks workers must perform in order to complete a project.
C) determine how many workers are needed to staff various departments.
D) make sure that the right parts and materials are available at the right time.

E) A) and B)
F) None of the above

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Firms that have a goal of ____________ tend to locate facilities near major highways,ports,rail lines and airports.


A) reducing time to market
B) using ERP techniques
C) replacing labor with machinery
D) switching to a more service-oriented product mix

E) B) and D)
F) B) and C)

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One of the reasons mass production techniques lost favor is that,despite their ability to keep costs relatively low,mass production lacks flexibility.

A) True
B) False

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The first step in the development of a PERT chart is:


A) assigning an estimated cost to each task.
B) analyzing the tasks and determining the sequence in which they must be performed.
C) estimating the time needed to complete each task.
D) identifying the probabilities that each step in the project can be successfully completed without exceeding the estimated cost.

E) A) and B)
F) C) and D)

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Mini-Case "These are exciting times for our company.We've made a lot of changes over the past two years that have really improved our operations and lowered our costs.Now we are ready to expand into new markets.Minimotors is on its way to becoming a global player." The speaker was Sparky Weyer,president and CEO of Minimotors,Inc. ,a growing manufacturer of small (some of them downright tiny) electric motors used in a variety of power tools and appliances.Sparky was meeting with potential financial backers in an effort to obtain funding for some expensive new machinery he wanted to purchase."You may have heard about some of the ways we've cut costs," Sparky continued."We've developed a new arrangement with several of our biggest suppliers.They've agreed to make more frequent deliveries tied directly to our production schedules.This will help us reduce our inventory costs dramatically.We've also greatly reduced the number of defective motors we produce by carefully keeping tabs on all of our manufacturing processes.In fact,we have set a goal of reducing our defects to 3.4 parts per million.The main purpose of my meeting with you today is because we want to install some sophisticated new machinery and software that will allow us to quickly design and produce motors to the exact specifications of our customers.The machinery is computer-controlled and can produce custom-designed products at very little increase in cost compared to our mass produced motors.We feel this flexibility and quick response time will give us a tremendous competitive advantage and help us attract new customers.Installing the new equipment and training our workers to use it properly will be a complex project,but I'm confident that once we get everything up and running we'll be able to strengthen our position as the leading maker of high-quality electric motors." -Sparky knows that installing the new equipment and training workers to use it efficiently will be a long and complex process consisting of many different tasks.Which of the following methods would help him determine how long this project is likely to take?


A) TPSM (task priority scheduling method)
B) Dependency Analysis
C) TRSS (task and resource scheduling system)
D) PERT (program evaluation and review technique)

E) B) and D)
F) C) and D)

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Today,rather than purchase goods and services from a large number of firms,manufacturers often try to develop a close relationship with one or two key suppliers.

A) True
B) False

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Millwell Manufacturing redesigned its facility layout to group similar equipment and functions together,and to allow flexibility in the sequence in which products are produced using these functions.Millwell's new layout is an example of the fixed-position layout.

A) True
B) False

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One strategy U.S.manufacturers have employed in order to become more competitive is:


A) focusing on providing the lowest priced products.
B) relying on advanced technology and the Internet to unite companies.
C) maintaining a distance relationship with suppliers in an effort to guard trade secrets.
D) increasing advertising budgets.

E) A) and B)
F) A) and C)

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The process layout simplifies production by using the same sequence of processes regardless of the design of the item being produced.

A) True
B) False

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A continuous production process is characterized by long production runs that turn out finished goods over time.

A) True
B) False

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The PERT network provides a project manager with a plan that puts all the activities of a project in the correct order that they must be accomplished;shows which activities can be accomplished simultaneously,and,also gives the manager a good estimate of how long each activity will take to complete.

A) True
B) False

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The European Union demands that all firms that want to do business with its member nations must satisfy ISO 9000 standards.

A) True
B) False

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J & R Industries typically produces very large batches of standardized products used by plumbers,such as pipefittings and valves that must be produced in standard sizes.A continuous production process would work well for J & R.

A) True
B) False

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The Deming Cycle is:


A) a checklist that enables managers to evaluate employee performance more systematically.
B) a systematic method of evaluating potential facility locations.
C) a process for finding potential quality errors before they occur.
D) a process for using identical production steps in the creation of different types of products.

E) None of the above
F) A) and B)

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