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In the case study from Marion, Ohio, the Caduceus MMIS was:


A) an IT system to handle information from many kinds of doctors.
B) a module for training nurses in online data entry.
C) the relevant Ohio regulatory body.
D) a supplier of surgical supplies.

E) A) and B)
F) None of the above

Correct Answer

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verified

Why would it be (or not be) beneficial to combine SCM and CRM into a single system for healthcare services organizations? What about combining SCM with ERP, or other combinations of HMIS enterprise software systems for healthcare services organizations?

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Answered by ExamLex AI

Answered by ExamLex AI

Combining Supply Chain Management (SCM) ...

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ERPs must deal with siloed data due to legacy data systems.

A) True
B) False

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verified

What are some of the major HMIS enterprise software systems? Discuss the need for a data-sharing culture in implementing the various HMIS enterprise software systems.

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Answered by ExamLex AI

Answered by ExamLex AI

Some of the major HMIS (Healthcare Manag...

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Linked inventory control tends to raise patient costs over time.

A) True
B) False

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verified

An HMIS island occurs when one company institutes ERP differently from another.

A) True
B) False

Correct Answer

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verified

Caduceus MMIS was designed to manage:


A) regulation and inventory.
B) finances and regulation.
C) time and inventory.
D) inventory and finances.

E) B) and C)
F) C) and D)

Correct Answer

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Which of the following falls outside the scheme of a normal HMIS process?


A) Collect
B) Process
C) Advertise
D) Store

E) B) and C)
F) B) and D)

Correct Answer

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verified

Using SCM with JIT in a hospital emergency room could lead to:


A) less cost and more payment per patient.
B) increased regulatory scrutiny.
C) fewer physician hours.
D) the need for more technicians.

E) All of the above
F) C) and D)

Correct Answer

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verified

ERP can be used successfully in conjunction with CRM.

A) True
B) False

Correct Answer

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verified

Patients served by a CRM should expect to receive what after diagnosis?


A) Many EOB forms
B) Cost savings
C) Suggestions for alternative treatments
D) Feedback forms from the government

E) A) and D)
F) B) and D)

Correct Answer

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verified

SCM and ERP are approaches are taken at which level of a healthcare organization?


A) Financial
B) Administrative
C) Enterprise
D) Customer service

E) All of the above
F) B) and C)

Correct Answer

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verified

Which of the following organization types has probably lagged in its implemented of HMIS over the last 20 years?


A) Lawnmower manufacturer
B) Community hospital
C) Clothing store
D) Local bank

E) A) and B)
F) B) and C)

Correct Answer

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verified

What do you see as the trend of healthcare services organizations with the applications of HMIS enterprise software?

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Answered by ExamLex AI

Answered by ExamLex AI

The trend of healthcare services organiz...

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How should one go about standardizing service nomenclature, such as the process service names and outcomes, in order to achieve a level of ease with implementing enterprise-wide software? Why must people be sold on the software and be ready to change before moving ahead with a large-scale implementation, such as ERP?

Correct Answer

Answered by ExamLex AI

Answered by ExamLex AI

Standardizing service nomenclature is essential for achieving ease with implementing enterprise-wide software. One approach to standardizing service names and outcomes is to establish a clear and comprehensive naming convention that aligns with industry standards and best practices. This can involve creating a standardized taxonomy for service names and outcomes, as well as defining clear definitions and descriptions for each service. Additionally, it is important to involve key stakeholders from various departments and levels of the organization in the standardization process to ensure that the nomenclature reflects the needs and goals of the entire enterprise. In order to achieve a level of ease with implementing enterprise-wide software, it is crucial to sell the software to the people within the organization and ensure that they are ready to change before moving ahead with a large-scale implementation, such as ERP. People are often resistant to change, especially when it comes to implementing new software that will impact their daily work routines. Therefore, it is important to communicate the benefits and advantages of the software to employees at all levels of the organization. This can involve providing training and support to help employees understand how the software will improve their work processes and ultimately benefit the organization as a whole. Additionally, involving employees in the decision-making process and addressing their concerns and feedback can help to build buy-in and readiness for change. Ultimately, achieving ease with implementing enterprise-wide software requires a combination of standardizing service nomenclature and effectively selling the software to the people within the organization. By taking these steps, organizations can increase the likelihood of successful implementation and adoption of enterprise-wide software.

How might a customer feel after obtaining the services of a CRM provider?


A) Empowered
B) Profitable
C) Secure
D) Cared for

E) All of the above
F) B) and D)

Correct Answer

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verified

How much of the future benefit from HMIS in health care will likely end up in the hands of primary care and other providers?


A) 1-2%
B) 2-4%
C) 6-8%
D) 5-10%

E) A) and D)
F) B) and C)

Correct Answer

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verified

CRM is an example of a(n) _________ software system.

Correct Answer

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enterprise

SCM is an overarching program that includes both CRM and ERP.

A) True
B) False

Correct Answer

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Disruption will occur in a hospital trying to implement ERP if there is resistance from medical nursing units.

A) True
B) False

Correct Answer

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True

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