FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 2: The Evolution of Management Thinking

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 71

True/False

Review LaterAdd Note

Review Later

Discerning circles of causality is an important element of systems thinking.

A) True
B) False

Correct Answer

verified

Show Answer

Question 72

Multiple Choice

Review LaterAdd Note

Review Later

Frank Gilbreth felt that efficiency equated with:

A) one best way to do work.
B) leadership flows from the top down.
C) procedures and policies.
D) scientific management.
E) bureaucracy.

F) B) and E)
G) B) and C)

Correct Answer

verified

Show Answer

Question 73

Multiple Choice

Review LaterAdd Note

Scenario - Britney Marr The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people then it only makes sense to listen to their recommendations and implement their suggestions. Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers and so recognized this as an opportunity to expand her market into wheat crackers. -Marr's behavior provides an example of:

Organizational development is one specific set of management techniques based in the _____ approach.

Social forces refer to those aspects of a culture that guide and influence relationships among people.

One of the criticisms of scientific management is it did not acknowledge variance among individuals.

A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by:

Customer relationship management systems collect and manage large amounts of data about customers and make them available to employees.

Which of these is a major criticism of scientific management?

According to Douglas McGregor, the classical perspective on management is consistent with which of the following?

_____ pertain to the availability, production, and distribution of resources in a society.

Discuss the differences between the case view, the universalist view, and the contingency view.

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

The findings provided by the Hawthorne Studies provided the impetus for the _____, despite flawed methodology or inaccurate conclusions.

Strong anti-American sentiments in many parts of the world exemplify the effect of:

According to Weber's ideas on bureaucracy, organizations should be based on which of these?

Whereas scientific management focused on _____ , administrative principles approach focused on the _____.

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity?

An innovation mindset that strives to meet customers' immediate needs quickly and inexpensively is referred to as:

Briefly describe systems theory, including synergy.