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The mission of a company:


A) is the systematic monitoring of external opportunities
B) is the basic purpose of the organization
C) are the strong enduring beliefs used by the company to make decisions
D) provides a perspective on where the company is headed

E) A) and C)
F) A) and D)

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Qualitative HR forecasting techniques generally employ sophisticated analytical models.

A) True
B) False

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When a firm's resources improve the efficiency or effectiveness of the company,these are known as:


A) difficult to imitate.
B) valuable.
C) organized.
D) rare.

E) A) and B)
F) A) and C)

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Describe the criteria necessary for firms to achieve sustained competitive advantage through people.

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For an organization to achieve sustained...

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Forecasting may be as informal as having one person familiar with the organization anticipate HR needs.

A) True
B) False

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The systematic,regular monitoring of major external forces influencing the organization is called:


A) demand forecasting.
B) environmental scanning.
C) exception reporting.
D) influence analysis.

E) All of the above
F) A) and B)

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Questions that might typically be found on a cultural audit include all of the following except:


A) Age,race,and gender
B) Pay and benefits
C) Diversity efforts
D) Hiring practices

E) B) and C)
F) A) and B)

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The capacity of an organization to continuously act and change in pursuit of competitive advantage is:


A) coordination flexibility.
B) predicted focus.
C) organizational capability.
D) replacement selection.

E) A) and C)
F) None of the above

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Changes in labor supply can place limits on the strategies available to firms.

A) True
B) False

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Shared values:


A) lays out the route that the organization will take in the future.
B) is the framework in which activities of employees are coordinated.
C) are formal and informal procedures that govern every day activity.
D) act as guiding parameters for strategic planning.

E) C) and D)
F) B) and D)

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A qualitative approach to demand forecasting can include any of the following except:


A) trend analysis.
B) the Delphi technique.
C) soliciting expert opinions.
D) management forecasts.

E) A) and C)
F) B) and C)

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Trend analysis relies on a single factor to predict employment needs.

A) True
B) False

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Cross-training,job rotations,and the like results in ____ within the organization.


A) coordination flexibility.
B) predicted focus.
C) organizational capability.
D) resource flexibility

E) All of the above
F) A) and B)

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Structure:


A) lays out the route that the organization will take in the future.
B) is the framework in which activities of employees are coordinated.
C) are formal and informal procedures that govern every day activity.
D) act as guiding parameters for strategic planning.

E) None of the above
F) All of the above

Correct Answer

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Customers,suppliers and substitutes are part of the _____ environment.


A) political
B) technological
C) demographic
D) competitive

E) A) and D)
F) B) and C)

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Which of the following is NOT a cell of the Balanced Scorecard Model?


A) financial
B) planning
C) customer
D) process

E) None of the above
F) All of the above

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A firm with a ____ focuses on only a limited portion of the industry.


A) target forecasting.
B) predicted focus.
C) concentration strategy.
D) replacement selection.

E) A) and D)
F) A) and B)

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A tool adopted for mapping a firm's strategy in order to ensure strategic alignment is:


A) target forecasting.
B) predicted focus.
C) balanced scorecard
D) replacement selection.

E) B) and C)
F) A) and D)

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Cooperative strategies pursued by firms include


A) joint ventures
B) growth
C) diversification
D) acquisitions

E) A) and B)
F) A) and C)

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Markov analysis is used to track an organization's internal supply of labor.

A) True
B) False

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