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Which of the following types of power results from a person's special knowledge or skill regarding the tasks being performed?


A) Reward
B) Referent
C) Legitimate
D) Coercive
E) None of these

F) All of the above
G) A) and E)

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When leaders influence others through the exchange of benefits or favors, which of the followinginfluence tactics is being used?


A) Develop allies
B) Use rational persuasion
C) Help people to like you
D) Rely on the rule of reciprocity
E) Ask for what you want

F) C) and E)
G) None of the above

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Leadership is reciprocal, which means that it:


A) is dynamic.
B) is a problem-solving activity.
C) occurs among people.
D) is redundant.
E) has a tendency to create conflict.

F) A) and B)
G) B) and D)

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Transactional leaders do all of the following except:


A) use hard power more often than soft power with subordinates.
B) often stress the impersonal aspects of performance, such as plans, schedules, and budgets.
C) take pride in keeping things running smoothly and efficiently.
D) clarify the role and task requirements of subordinates.
E) conform to organizational norms and values.

F) All of the above
G) A) and C)

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Legitimate power, reward power, and expert power are all forms of position power.

A) True
B) False

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Which of the following is a way to gain power?


A) Establishing a network of relationships
B) Showing interest in learning about the organization and industry
C) Showing initiative
D) Having access to information
E) All of these

F) A) and B)
G) B) and E)

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Hersey and Blanchard's situational model of leadership focuses a great deal of attention on the characteristics of followers in determining appropriate leadership behavior.

A) True
B) False

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__________ is the extent to which the leader is task-oriented and directs subordinate work activities toward goal attainment.

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Initiating...

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According to Fiedler, the favorability of a leadership situation can be analyzed in terms of three elements: the quality of relationships between leader and followers, the personality traits of the leader, and the extent to which the leader has formal authority over followers.

A) True
B) False

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A(n) __________ counteracts a leadership style and prevents the leader from displaying certain behaviors.

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Which types of followers are dependent, uncritical thinkers?


A) Conformists and passive followers
B) Alienated followers and conformists
C) Alienated followers and passive followers
D) Effective followers and alienated followers
E) Effective followers and passive followers

F) B) and D)
G) C) and E)

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The leader who stimulates high standards and champions a dedication to the organization's vision is a Level _____ leader.


A) 1
B) 2
C) 3
D) 4
E) 5

F) A) and E)
G) B) and E)

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Which of the following refers to the highest level in a hierarchy of manager capabilities?


A) Interactive leadership
B) Creative leadership
C) Level 5 leadership
D) Postheroic leadership
E) People-oriented leadership

F) A) and B)
G) C) and E)

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To use Fiedler's contingency theory, the first thing the leader should do is:


A) diagnose the situation and determine whether leader-member relations are favorable or unfavorable.
B) diagnose the situation and determine whether the task structure is favorable or unfavorable.
C) diagnose the situation and determine whether personal power is favorable or unfavorable.
D) diagnose the situation and determine whether position power is favorable or unfavorable.
E) know whether he or she has a relationship- or task-oriented style.

F) A) and C)
G) A) and B)

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Power coming from a formal management position in the organization and the authority granted to it is called __________ power.


A) referent
B) coercive
C) reward
D) legitimate
E) expert

F) All of the above
G) A) and B)

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The __________ has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.

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Leadership Grid is a two-dimensional leadership model that measures the leader's concern for people and concern for production to categorize the leader into one of three different leadership styles.

A) True
B) False

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According to Hersey and Blanchard, the telling style is appropriate for followers with moderate readiness levels.

A) True
B) False

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List the six interpersonal influence tactics for leaders.

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1.Use rational persuasion.
2.H...

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__________ means being unpretentious and modest rather than arrogant and prideful.

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