Question 1

Danielle is a receptionist at Stanlam Corp. In addition to her daily tasks, Courtney, Danielle's boss, asks her to prepare financial statements for a few small companies that Stanlam owns. This is an example of job rotation.

Accepted Answer

A) True 
 B)False

Question 2

Edithprod Inc., a computer manufacturing company, sources its interchangeable spare parts in bulk and produces computer chassis in a high precision assembly line. It follows the same manufacturing process for a variety of its products, and this helps it reduce costs and improve quality. In the context of organizational authority, Edithprod Inc. is most likely using _____.

Accepted Answer

A)   customization
B)   standardization
C)   decentralization
D)   adaptationE) B) and D)
F) B) and C)

Question 3

Jasemach Inc., a machinery manufacturing company, has organized its labor force into separate divisions for procurement, marketing, accounting, sales, transportation, and production. Given this information, which of the following organizational structures is Jasemach Inc. most likely following?

Accepted Answer

A)   Functional departmentalization
B)   Product departmentalization
C)   Customer departmentalization
D)   Geographic departmentalizationE) None of the above
F) A) and B)

Question 4

Which of the following is an advantage of product departmentalization?

Accepted Answer

A)   It allows managers and workers to specialize in one area of expertise.
B)   It makes cross-department coordination less problematic.
C)   It reduces costs by reducing duplication.
D)   It results in slower decision making by managers and workers.E) A) and C)
F) B) and D)

Question 5

In the context of reengineering, which of the following is a difference between sequential interdependence and reciprocal interdependence?

Accepted Answer

A)   Sequential interdependence is increased by reengineering, whereas reciprocal interdependence is decreased by reengineering.
B)   In sequential interdependence, work is performed in succession because one group's or job's outputs become the inputs for the next group or job, whereas in reciprocal interdependence, different jobs or groups work together in a back-and-forth manner to complete a process.
C)   In sequential interdependence, work is completed by having each job or department independently contribute to a whole process, whereas in reciprocal interdependence, work is performed in a consecutive order.
D)   Sequential interdependence is increased when there are limited handoffs between different jobs or groups, whereas reciprocal interdependence is increased when groups or individuals are made responsible for larger processes in which several steps can be accomplished at the same time.E) A) and C)
F) A) and B)

Question 6

Applepom, a multinational restaurant chain, follows different pricing policies and serves different types of cuisine depending on the region it operates in. The company has separate departments for the Middle East, other Asian countries, Russia, other European countries, North America, Latin America, Oceania, and Africa. In this scenario, which of the following organizational structures does Applepom most likely follow?

Accepted Answer

A)   Geographic departmentalization
B)   Functional departmentalization
C)   Customer departmentalization
D)   Product departmentalizationE) A) and B)
F) B) and D)

Question 7

Which of the following best defines delegation of authority?

Accepted Answer

A)   It is the assignment of direct responsibility to a subordinate to complete tasks for which the manager is normally responsible.
B)   It is the right to give commands, take action, and make decisions to achieve organizational objectives.
C)   It is the right to advise but not command others who are not subordinates in the chain of command.
D)   It is the activity that takes place within an organization to transform inputs into outputs that customers value.E) A) and B)
F) A) and D)

Question 8

Which of the following statements is true of functional departmentalization?

Accepted Answer

A)   It allows work to be done by highly qualified specialists.
B)   It is likely to lead to faster decision making as companies grow.
C)   It causes duplication of resources, which often results in higher costs.
D)   It is a hybrid structure in which two or more forms of departmentalization are used together.E) All of the above
F) A) and D)

Question 9

Millishk, a creamery that produces ice cream and yogurt, has a production facility in every country it operates in. The company uses different ingredients for the manufacture of its products based on local preferences. In the company's management structure, each production facility is considered a department. Given this information, Millishk most likely follows _____.

Accepted Answer

A)   functional departmentalization
B)   geographic departmentalization
C)   customer departmentalization
D)   product departmentalizationE) B) and D)
F) B) and C)

Question 10

The primary disadvantage of customer departmentalization is:

Accepted Answer

A)   that it leads to slower decision making.
B)   that it leads to duplication of resources.
C)   the tremendous managerial skills required to coordinate between different departments.
D)   the loss of control over the quality of work done by different departments.E) B) and C)
F) A) and D)

Question 11

In the context of interorganizational processes, which of the following is true of virtual organizations?

Accepted Answer

A)   Their operating costs are significantly higher than that of traditional organizations.
B)   The outside organizations a company does its businesses with are tightly linked to one central company.
C)   They are slow and inflexible when compared to modular organizations.
D)   They use a broker to create and assemble the knowledge, skills, and resources from different companies for customers.E) A) and B)
F) None of the above

Question 12

Travis, the advertising manager of a photo imaging company, is responsible for compiling a list of the company's potential advertising sources for the upcoming year. However, he assigns this task to his immediate subordinates so that he can focus on project scheduling. In the context of organizational authority, which of the following is best illustrated in this scenario?

Accepted Answer

A)   Staff authority
B)   Centralization of authority
C)   Delegation of authority
D)   Concentrated authorityE) A) and C)
F) All of the above

Question 13

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Accepted Answer

A) True 
 B)False

Question 14

In the context of reengineering, in _____, each job or department contributes to a whole intraorganizational process independently.

Accepted Answer

A)   sequential interdependence
B)   pooled interdependence
C)   reciprocal interdependence
D)   comprehensive interdependenceE) None of the above
F) All of the above

Question 15

Skrugetech Inc. designs its jobs in such a way that each job profile has a number of tasks associated with it. The employees are also given a substantial amount of liberty to make decisions about their work as long as they fulfill other work and quality requirements. In the context of job design, Skrugetech Inc. is most likely using _____.

Accepted Answer

A)   job specialization
B)   task rigidity
C)   job enrichment
D)   task identityE) A) and B)
F) A) and D)

Question 16

In the context of intraorganizational processes, _____ are characterized by precisely defined, unchanging roles and a rigid chain of command based on centralized authority and vertical communication.

Accepted Answer

A)   mechanistic organizations
B)   organic organizations
C)   modular organizations
D)   virtual organizationsE) A) and C)
F) A) and B)

Question 17

The store managers of Chimbake, a chain of bakeries, are allowed to come up with new dessert flavors of their choice as long as they do not fall short of the company's quality standards. They are also allowed to come up with effective marketing strategies based on their respective market requirements. In the context of organizational authority, which of the following is best illustrated in this scenario?

Accepted Answer

A)   Centralization of authority
B)   Decentralization of authority
C)   Staff authority
D)   Concentrated authorityE) C) and D)
F) B) and D)

Question 18

In the context of the chain of command in an organization, which of the following is a difference between line authority and staff authority?

Accepted Answer

A)   Line authority is the right to advise but not command immediate subordinates, whereas staff authority is the right to command immediate subordinates.
B)   Line authority is the right to advise people who are not subordinates, whereas staff authority is the right to command people who are not subordinates.
C)   Line authority is the right to command immediate subordinates, whereas staff authority is the right to advise but not command people who are not subordinates.
D)   Line authority is the right of top managers to advise first-line managers, whereas staff authority is the right of first-line managers to command middle managers.E) All of the above
F) C) and D)

Question 19

Judith, the public relations officer of a music production company, advises her peers on how they can contribute to managing the company's external communication. In the context of organizational authority, Judith is most likely exercising _____.

Accepted Answer

A)   pseudo-authority
B)   centralized authority
C)   line authority
D)   staff authorityE) A) and D)
F) A) and B)

Question 20

Cheryl is a senior legal secretary of a large software company. Her job duties include handling legal secretarial duties, managing the legal support team, and advising managers on the legal aspects of their teams. In the context of organizational authority, which of the following functions does Cheryl most likely perform?

Accepted Answer

A)   A line function
B)   A staff function
C)   A marketing function
D)   A core functionE) A) and B)
F) A) and C)

Exam 9: Designing Adaptive Organizations

Correct Answer
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Judith, the public relations officer of a music production company, advises her peers on how they can contribute to managing the company's external communication. In the context of organizational authority, Judith is most likely exercising _____.

Correct Answer
verified

Correct Answer
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In the context of reengineering, in _____, each job or department contributes to a whole intraorganizational process independently.

Correct Answer
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In the context of reengineering, which of the following is a difference between sequential interdependence and reciprocal interdependence?

Correct Answer
verified

Danielle is a receptionist at Stanlam Corp. In addition to her daily tasks, Courtney, Danielle's boss, asks her to prepare financial statements for a few small companies that Stanlam owns. This is an example of job rotation.

Correct Answer
verified

Correct Answer
verified

Jasemach Inc., a machinery manufacturing company, has organized its labor force into separate divisions for procurement, marketing, accounting, sales, transportation, and production. Given this information, which of the following organizational structures is Jasemach Inc. most likely following?

Correct Answer
verified

In the context of intraorganizational processes, _____ are characterized by precisely defined, unchanging roles and a rigid chain of command based on centralized authority and vertical communication.

Correct Answer
verified

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Correct Answer
verified

Correct Answer
verified

The primary disadvantage of customer departmentalization is:

Correct Answer
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Which of the following statements is true of functional departmentalization?

Correct Answer
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Which of the following best defines delegation of authority?

Correct Answer
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In the context of the chain of command in an organization, which of the following is a difference between line authority and staff authority?

Correct Answer
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Which of the following is an advantage of product departmentalization?

Correct Answer
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Correct Answer
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In the context of interorganizational processes, which of the following is true of virtual organizations?

Correct Answer
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Correct Answer
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Correct Answer
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Exam 9: Designing Adaptive Organizations

Correct AnswerverifiedShow Answer

Judith, the public relations officer of a music production company, advises her peers on how they can contribute to managing the company's external communication. In the context of organizational authority, Judith is most likely exercising _____.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the context of reengineering, in _____, each job or department contributes to a whole intraorganizational process independently.

Correct AnswerverifiedShow Answer

In the context of reengineering, which of the following is a difference between sequential interdependence and reciprocal interdependence?

Correct AnswerverifiedShow Answer

Danielle is a receptionist at Stanlam Corp. In addition to her daily tasks, Courtney, Danielle's boss, asks her to prepare financial statements for a few small companies that Stanlam owns. This is an example of job rotation.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Jasemach Inc., a machinery manufacturing company, has organized its labor force into separate divisions for procurement, marketing, accounting, sales, transportation, and production. Given this information, which of the following organizational structures is Jasemach Inc. most likely following?

Correct AnswerverifiedShow Answer

In the context of intraorganizational processes, _____ are characterized by precisely defined, unchanging roles and a rigid chain of command based on centralized authority and vertical communication.

Correct AnswerverifiedShow Answer

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The primary disadvantage of customer departmentalization is:

Correct AnswerverifiedShow Answer

Which of the following statements is true of functional departmentalization?

Correct AnswerverifiedShow Answer

Which of the following best defines delegation of authority?

Correct AnswerverifiedShow Answer

In the context of the chain of command in an organization, which of the following is a difference between line authority and staff authority?

Correct AnswerverifiedShow Answer

Which of the following is an advantage of product departmentalization?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the context of interorganizational processes, which of the following is true of virtual organizations?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

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