Question 1

Which of the following best describes performance?

Accepted Answer

A)   It refers solely to the personal characteristics that employees use in doing a job.
B)   It reflects how well an employee is fulfilling the requirements of the job.
C)   It refers to the amount of energy an employee uses in accomplishing a task.
D)   It describes and outlines the coordination required by the job.
E)   It refers to the condensed explanation of the content of the job.F) D) and E)
G) A) and B)

Question 2

Which of the following is true about role perception?

Accepted Answer

A)   It refers to the personal characteristics that employees use in performing a job.
B)   It reflects how well an employee is fulfilling the requirements of the job.
C)   It refers to the amount of energy an employee uses in accomplishing a task.
D)   It is the net effect of an employee's abilities, efforts, and results produced.
E)   It refers to the direction in which employees believe they should channel their efforts on their jobs.F) None of the above
G) A) and C)

Question 3

Both quantifiable and non-quantifiable objectives set in the management by objectives (MBO)process can be effectively used to evaluate employees.

Accepted Answer

A) True 
 B)False

Question 4

Carla is a human resources manager for a software development company.She has been asked to describe and note in her own words her team members' performances,including their quantity and quality of work.Which of the following performance appraisal approaches has Carla been asked to implement?

Accepted Answer

A)   The essay appraisal method
B)   The production standards approach
C)   The checklist method
D)   The management by objectives (MBO)  approach
E)   The graphic rating scale methodF) None of the above
G) A) and E)

Question 5

Laura is a senior manager at Pine and Acorn Consultancy.Following the semi-annual appraisals,Pine and Acorn's human resources manager Harry informed Laura that she had evaluated most of her subordinates similarly as doing average or above-average work.Which of the following potential errors in performance appraisals has Laura committed?

Accepted Answer

A)   Forced-choice
B)   Leniency
C)   Central tendency
D)   Alternation bias
E)   RecencyF) B) and C)
G) A) and C)

Question 6

Which of the following performance appraisal approaches requires the manager to rank a set of statements describing how an employee carries out the duties and responsibilities of the job?

Accepted Answer

A)   The alternation ranking method
B)   The paired comparison ranking method
C)   The forced-choice rating method
D)   The forced distribution method
E)   The critical-incident appraisal methodF) A) and C)
G) A) and D)

Question 7

Which of the following is a weakness associated with the graphic rating scale method of performance appraisal?

Accepted Answer

A)   The writing skill of a manager can affect appraisal conducted using this method.
B)   It can lead to friction between the manager and employees when the employees think the manager is keeping a "book" on them.
C)   Managers are required to jot down incidents regularly which become a burdensome and time-consuming task.
D)   It evaluates one employee's performance as a function of the performance of other employees in the job.
E)   Managers are unlikely to interpret written descriptions in the same manner because of differences in background, experience, and personality.F) C) and D)
G) B) and E)

Question 8

Which of the following performance appraisal approaches is most frequently used for employees who are involved in physically producing a product?

Accepted Answer

A)   The essay appraisal method
B)   The production standards approach
C)   The behaviorally anchored rating scale (BARS)  method
D)   The management by objectives (MBO)  approach
E)   The graphic rating scale methodF) A) and E)
G) D) and E)

Question 9

Which of the following performance appraisal approaches can lead to friction between the manager and employees when the employees think the manager is keeping a "book" on them?

Accepted Answer

A)   The critical-incident appraisal method
B)   The production standards approach
C)   The checklist method
D)   The management by objectives (MBO)  approach
E)   The graphic rating scale methodF) A) and B)
G) B) and D)

Question 10

_____ Act permits the use of a bona fide performance appraisal system.

Accepted Answer

A)   The National Labor Relations
B)   The Taft-Hartley
C)   The Fair Labor Standards
D)   Title VII of the Civil Rights
E)   The Norris-LaGuardiaF) A) and D)
G) B) and C)

Question 11

Outline some best practices in conducting performance appraisals.

Accepted Answer

Following are a few best practices in co...

Question 12

Which of the following performance appraisal approaches does not focus on performance outcomes?

Accepted Answer

A)   The critical-incident appraisal method
B)   The production standards approach
C)   The forced distribution method
D)   The essay appraisal method
E)   The behaviorally anchored rating scale (BARS)  methodF) A) and D)
G) C) and E)

Question 13

List a few important factors that influence success or failure of appraisal interviews.

Accepted Answer

Following are some of the more important...

Question 14

The forced distribution ranking method assumes the performance level in a group of employees is distributed according to a _____.

Accepted Answer

A)   scatter diagram
B)   "S" shaped curve
C)   Pareto diagram
D)   skewed curve
E)   normal curveF) C) and D)
G) All of the above

Question 15

Which of the following performance appraisal approaches requires the manager to describe an employee's performance in written narrative form?

Accepted Answer

A)   The essay appraisal method
B)   The production standards approach
C)   The checklist method
D)   The management by objectives (MBO)  approach
E)   The graphic rating scale methodF) A) and B)
G) B) and D)

Question 16

Which of the following performance appraisal approaches uses input from an employee's managers,peers,customers,suppliers,or colleagues?

Accepted Answer

A)   The 360-degree feedback process
B)   The essay appraisal method
C)   The critical-incident appraisal method
D)   The alternation ranking approach
E)   The forced-choice rating processF) D) and E)
G) A) and D)

Question 17

Which of the following performance appraisal approaches considers employee acceptance as a powerful motivator?

Accepted Answer

A)   The essay appraisal method
B)   The production standards approach
C)   The critical-incident appraisal method
D)   The management by objectives (MBO)  approach
E)   The graphic rating scale methodF) A) and C)
G) A) and E)

Question 18

Which of the following terms refer(s) to the broad categories of duties and responsibilities that make up a job?

Accepted Answer

A)   Job dimension
B)   Job content
C)   Job design
D)   Job specifications
E)   Job depthF) B) and C)
G) A) and E)

Question 19

Which of the following is a weakness associated with the forced distribution ranking method of performance appraisal?

Accepted Answer

A)   The writing skill of a manager can affect appraisal conducted using this method.
B)   It can lead to friction between the manager and employees when the employees think the manager is keeping a "book" on them.
C)   Managers are required to jot down incidents regularly, which can become burdensome and time-consuming.
D)   It evaluates one employee's performance as a function of the performance of other employees in the job.
E)   Managers are unlikely to interpret written descriptions in the same manner because of differences in background, experience, and personality.F) A) and E)
G) A) and D)

Question 20

Outline some appropriate preconditions for merit pay.

Accepted Answer

A few desirable and appropriate precondi...

Exam 18: Appraising and Rewarding Performance

Outline some appropriate preconditions for merit pay.

Correct Answer
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A few desirable and appropriate precondi...
View Answer

Which of the following best describes performance?

Correct Answer
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Which of the following is true about role perception?

Correct Answer
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Outline some best practices in conducting performance appraisals.

Correct Answer
verified
Following are a few best practices in co...
View Answer

Which of the following performance appraisal approaches requires the manager to describe an employee's performance in written narrative form?

Correct Answer
verified

_____ Act permits the use of a bona fide performance appraisal system.

Correct Answer
verified

Which of the following performance appraisal approaches is most frequently used for employees who are involved in physically producing a product?

Correct Answer
verified

Both quantifiable and non-quantifiable objectives set in the management by objectives (MBO)process can be effectively used to evaluate employees.

Correct Answer
verified

List a few important factors that influence success or failure of appraisal interviews.

Correct Answer
verified
Following are some of the more important...
View Answer

Which of the following is a weakness associated with the graphic rating scale method of performance appraisal?

Correct Answer
verified

Which of the following is a weakness associated with the forced distribution ranking method of performance appraisal?

Correct Answer
verified

Carla is a human resources manager for a software development company.She has been asked to describe and note in her own words her team members' performances,including their quantity and quality of work.Which of the following performance appraisal approaches has Carla been asked to implement?

Correct Answer
verified

Which of the following terms refer(s) to the broad categories of duties and responsibilities that make up a job?

Correct Answer
verified

Which of the following performance appraisal approaches requires the manager to rank a set of statements describing how an employee carries out the duties and responsibilities of the job?

Correct Answer
verified

The forced distribution ranking method assumes the performance level in a group of employees is distributed according to a _____.

Correct Answer
verified

Which of the following performance appraisal approaches considers employee acceptance as a powerful motivator?

Correct Answer
verified

Which of the following performance appraisal approaches uses input from an employee's managers,peers,customers,suppliers,or colleagues?

Correct Answer
verified

Correct Answer
verified

Which of the following performance appraisal approaches does not focus on performance outcomes?

Correct Answer
verified

Which of the following performance appraisal approaches can lead to friction between the manager and employees when the employees think the manager is keeping a "book" on them?

Correct Answer
verified

Exam 18: Appraising and Rewarding Performance

Outline some appropriate preconditions for merit pay.

Correct AnswerverifiedA few desirable and appropriate precondi...View AnswerShow Answer

Which of the following best describes performance?

Correct AnswerverifiedShow Answer

Which of the following is true about role perception?

Correct AnswerverifiedShow Answer

Outline some best practices in conducting performance appraisals.

Correct AnswerverifiedFollowing are a few best practices in co...View AnswerShow Answer

Which of the following performance appraisal approaches requires the manager to describe an employee's performance in written narrative form?

Correct AnswerverifiedShow Answer

_____ Act permits the use of a bona fide performance appraisal system.

Correct AnswerverifiedShow Answer

Which of the following performance appraisal approaches is most frequently used for employees who are involved in physically producing a product?

Correct AnswerverifiedShow Answer

Both quantifiable and non-quantifiable objectives set in the management by objectives (MBO)process can be effectively used to evaluate employees.

Correct AnswerverifiedShow Answer

List a few important factors that influence success or failure of appraisal interviews.

Correct AnswerverifiedFollowing are some of the more important...View AnswerShow Answer

Which of the following is a weakness associated with the graphic rating scale method of performance appraisal?

Correct AnswerverifiedShow Answer

Which of the following is a weakness associated with the forced distribution ranking method of performance appraisal?

Correct AnswerverifiedShow Answer

Carla is a human resources manager for a software development company.She has been asked to describe and note in her own words her team members' performances,including their quantity and quality of work.Which of the following performance appraisal approaches has Carla been asked to implement?

Correct AnswerverifiedShow Answer

Which of the following terms refer(s) to the broad categories of duties and responsibilities that make up a job?

Correct AnswerverifiedShow Answer

Which of the following performance appraisal approaches requires the manager to rank a set of statements describing how an employee carries out the duties and responsibilities of the job?

Correct AnswerverifiedShow Answer

The forced distribution ranking method assumes the performance level in a group of employees is distributed according to a _____.

Correct AnswerverifiedShow Answer

Which of the following performance appraisal approaches considers employee acceptance as a powerful motivator?

Correct AnswerverifiedShow Answer

Which of the following performance appraisal approaches uses input from an employee's managers,peers,customers,suppliers,or colleagues?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following performance appraisal approaches does not focus on performance outcomes?

Correct AnswerverifiedShow Answer

Which of the following performance appraisal approaches can lead to friction between the manager and employees when the employees think the manager is keeping a "book" on them?

Correct AnswerverifiedShow Answer

Correct Answer
verified
A few desirable and appropriate precondi...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Following are a few best practices in co...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Following are some of the more important...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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