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Describe the information sharing and ordering activities involved in conducting business-to-consumer (B2C)e-commerce.

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Answers will vary.A B2C e-commerce compa...

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Explain the concept of click-and-brick e-commerce with an example.

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Answers will vary.Many companies now ope...

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In the context of Web marketing,any element of a Web page that is clicked counts as a _____ to a server.


A) pop
B) byte
C) hit
D) loop

E) A) and C)
F) B) and C)

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The third-party exchange marketplace model is controlled by sellers and buyers.

A) True
B) False

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In the context of mobile marketing strategies,in-game mobile marketing:


A) requires a user to share his / her location and display business ads relative to the location.
B) requires a gamer to click on search engine ads in order to go to the next level of the game.
C) uses mobile games where the characters in the game promote products for companies.
D) uses mobile ads that appear between loading screens within popular games.

E) All of the above
F) A) and B)

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Companies exclusively using business-to-consumer (B2C) applications:


A) sell directly to consumers.
B) rely on physical storefronts for customer interactions.
C) approach customers through third-party agents.
D) focus on using personalized physical stores to serve consumers.

E) A) and B)
F) A) and C)

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In the context of e-government applications,e-training for government officials is categorized as a _____ application.


A) government-to-citizen
B) government-to-business
C) government-to-government
D) government-to-employee

E) A) and B)
F) A) and C)

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D

The _____ model,a widely used business model in e-commerce,refers to generating revenue from more than one source.


A) merchant
B) brokerage 
C) mixed
D) infomediary

E) A) and B)
F) None of the above

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A(n) _____ is the electronic version of a paper check and offers security,speed,and convenience for online transactions.


A) paper wallet
B) online-wallet
C) e-check
D) online-check

E) C) and D)
F) B) and D)

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In the context of trading partner agreements,which of the following is true of electronic business Extensible Markup Language (ebXML) ?


A) ebXML does not support the transfer of inventory charts.
B) ebXML enables customers to submit hard copies of agreements.
C) ebXML allows Web browsers to select only the data requested in a search.
D) ebXML does not support communication of purchase orders.

E) B) and D)
F) B) and C)

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How does e-commerce relate to the value chain concept?

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Answers will vary.The Internet can incre...

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Ryan,an employee of Widget Corp. ,makes and sells customized paper notebooks.He uses the company's intranet to advertise the notebooks and sell them to the employees of the company.This is an example of _____ e-commerce.


A) consumer-to-consumer
B) consumer-to-business
C) business-to-business
D) business-to-consumer

E) B) and D)
F) All of the above

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In the context of e-commerce,which of the following is used to provide product information?


A) Web sites
B) Phone calls
C) Flyers
D) Faxes

E) B) and D)
F) None of the above

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A(n) electronic _____ is the electronic exchange of money or scrip.


A) array
B) exchange
C) cash transfer
D) payment

E) C) and D)
F) B) and C)

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D

List four disadvantages of e-commerce.

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Answers will vary.E-commerce has the fol...

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Discuss five common ways to optimize a Web site's traffic.

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E-commerce sites that use the _____ model collect data on consumers and businesses and then sell this data to other companies for marketing purposes.


A) brokerage
B) merchant 
C) infomediary
D) subscription 

E) B) and C)
F) A) and C)

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_____ is a short-range wireless communication technology that acts as a supporting technology for mobile commerce (m-commerce) applications.


A) A 3G network
B) E-procurement
C) Bluetooth
D) A 4G network

E) All of the above
F) B) and C)

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Identify the e-commerce business model that brings sellers and buyers together on the Web and collects commissions on transactions between these parties.


A) The merchant model
B) The brokerage model
C) The advertising model
D) The infomediary model

E) B) and C)
F) A) and B)

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B

_____ is a primary activity in a value chain that involves processing raw materials into finished goods and services.


A) Operations
B) Service
C) Procurement
D) Logistics

E) B) and D)
F) A) and B)

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