Question 1

The traditional project process includes all of the following except:

Accepted Answer

A)  Independent project teams
B)  Shared goals and objectives
C)  Single project teams
D)  Risk is transferred to the other party
E)  Limited objectivityF) A) and B)
G) A) and C)

Question 2

Which of the following is reflected in the saying "Let anger fly out the window"?

Accepted Answer

A)  Separate people from the problem
B)  Be honest
C)  Focus on interests, not positions
D)  Invent options for mutual gain
E)  When possible, use objective criteriaF) A) and B)
G) A) and E)

Question 3

Working in outsourcing teams, projects can be completed faster and more cheaply.

Accepted Answer

A) True 
 B)False

Question 4

In the research highlight on IT project managers, different roles that are critical to the success of the project manager were discussed.Identify each of the five roles and briefly discuss them.

Accepted Answer

1.Entrepreneur, 2.Po...

Question 5

Breakdowns in __________ of professionals from different organizations can occur if the project work requires close collaboration and mutual adjustment.

Accepted Answer

coordination
Explanation: Coordination o...

Question 6

All conversations with outsourcers should be followed up with commitments documented in writing since they are likely to understand written English better than spoken English.

Accepted Answer

A) True 
 B)False

Question 7

Experience indicates that co-location of project teams is not worth the extra costs.

Accepted Answer

A) True 
 B)False

Question 8

Recent outsourcing trends have shown an increasing emphasis on the suppliers for all of the following except:

Accepted Answer

A)  Further cost reductions
B)  Increased quality of work performed
C)  Increased ability to collaborate
D)  Increased ability to work together
E)  All of these are recent trendsF) A) and B)
G) C) and E)

Question 9

Discuss how key practices in partnering relationships vary with those in traditional practice for 1.risk, 2.length of commitment, and 3.structure of project teams.

Accepted Answer

1.In partnering, risk is shared jointly ...

Question 10

Long-term partnerships will provide all the following except:

Accepted Answer

A)  Improved communication
B)  More efficient utilization of resources
C)  Reduced need for total number of partnerships
D)  Lower administrative costs
E)  Improved innovationF) A) and B)
G) A) and E)

Question 11

Which of the following is not a key to successful partnering relationships?

Accepted Answer

A)  Mutual trust
B)  Jointly shared risk
C)  Total company involvement
D)  Independent project teams
E)  Long-term commitmentF) C) and D)
G) A) and D)

Question 12

In some countries, laws are considered to be guidelines that are not necessarily followed.

Accepted Answer

A) True 
 B)False

Question 13

"Let anger fly out of the window" is an example of the ___________ key point of negotiation.

Accepted Answer

separate the people from the problem
Exp...

Question 14

The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong BATNA.

Accepted Answer

A) True 
 B)False

Question 15

In a partnering relationship, ________ is shared jointly among the partners, which encourages innovation and continuous improvement.

Accepted Answer

risk
Explanation: Risk is shar...

Question 16

Key practices in partnering relationships include:

Accepted Answer

A)  Single project contracting
B)  Goals and objectives are similar
C)  Access to each other's organizational resources
D)  Both B and C are correct
E)  A, B, and C are all correctF) All of the above
G) None of the above

Question 17

To make sure that an outsourcer thoroughly understands your requirements you should:

Accepted Answer

A)  Document your conversations in writing
B)  Insist that the outsourcer write the requirements in their own words
C)  Request they build a prototype
D)  Both A and C are correct
E)  A, B, and C are all correctF) C) and D)
G) A) and C)

Question 18

Increased conflict and loss of coordination are typical disadvantages of outsourcing project work.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following would be included in best practices in outsourcing project work?

Accepted Answer

A)  Establishing long-term relationships
B)  Include financial incentives
C)  Reduce costs by using tried and true methods
D)  A and B are both correct
E)  A, B, and C are all correctF) A) and E)
G) A) and C)

Question 20

Best practices in outsourcing project work include all the following except:

Accepted Answer

A)  Well defined requirements and procedures
B)  Training and teambuilding activities
C)  Well established conflict management processes
D)  Frequent reviews and status updates
E)  All of these are best practicesF) None of the above
G) B) and E)

Exam 12: Outsourcing: Managing Interorganizational Relations

Working in outsourcing teams, projects can be completed faster and more cheaply.

Correct AnswerverifiedShow Answer

Best practices in outsourcing project work include all the following except:

Correct AnswerverifiedShow Answer

Key practices in partnering relationships include:

Correct AnswerverifiedShow Answer

Long-term partnerships will provide all the following except:

Correct AnswerverifiedShow Answer

"Let anger fly out of the window" is an example of the ___________ key point of negotiation.

Correct Answerverifiedseparate the people from the problemExp...View AnswerShow Answer

Which of the following is not a key to successful partnering relationships?

Correct AnswerverifiedShow Answer

Experience indicates that co-location of project teams is not worth the extra costs.

Correct AnswerverifiedShow Answer

The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong BATNA.

Correct AnswerverifiedShow Answer

Which of the following is reflected in the saying "Let anger fly out the window"?

Correct AnswerverifiedShow Answer

In a partnering relationship, ________ is shared jointly among the partners, which encourages innovation and continuous improvement.

Correct AnswerverifiedriskExplanation: Risk is shar...View AnswerShow Answer

In the research highlight on IT project managers, different roles that are critical to the success of the project manager were discussed.Identify each of the five roles and briefly discuss them.

Correct Answerverified1.Entrepreneur, 2.Po...View AnswerShow Answer

Which of the following would be included in best practices in outsourcing project work?

Correct AnswerverifiedShow Answer

Recent outsourcing trends have shown an increasing emphasis on the suppliers for all of the following except:

Correct AnswerverifiedShow Answer

In some countries, laws are considered to be guidelines that are not necessarily followed.

Correct AnswerverifiedShow Answer

Increased conflict and loss of coordination are typical disadvantages of outsourcing project work.

Correct AnswerverifiedShow Answer

Breakdowns in __________ of professionals from different organizations can occur if the project work requires close collaboration and mutual adjustment.

Correct AnswerverifiedcoordinationExplanation: Coordination o...View AnswerShow Answer

All conversations with outsourcers should be followed up with commitments documented in writing since they are likely to understand written English better than spoken English.

Correct AnswerverifiedShow Answer

To make sure that an outsourcer thoroughly understands your requirements you should:

Correct AnswerverifiedShow Answer

Discuss how key practices in partnering relationships vary with those in traditional practice for 1.risk, 2.length of commitment, and 3.structure of project teams.

Correct Answerverified1.In partnering, risk is shared jointly ...View AnswerShow Answer

The traditional project process includes all of the following except:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
separate the people from the problem
Exp...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
risk
Explanation: Risk is shar...
View Answer

Correct Answer
verified
1.Entrepreneur, 2.Po...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
coordination
Explanation: Coordination o...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
1.In partnering, risk is shared jointly ...
View Answer

Correct Answer
verified