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Exam 4: Job Satisfaction

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Question 51

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According to the job characteristics theory, the degree to which the job requires completing a whole, identifiable, piece of work from beginning to end with a visible outcome is known as:

A) responsibility for outcomes.
B) knowledge of results.
C) significance.
D) variety.
E) identity.

F) C) and D)
G) D) and E)

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Question 52

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According to affective events theory, positive emotions may trigger spontaneous instances of counterproductive behavior.

A) True
B) False

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Question 53

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Passive recreation like watching TV is likely to trigger a flow state.

Identity, as a core job characteristic, captures the belief that the job really matters.

States of feeling that are intense, last for a few hours, and are clearly directed at (and caused by) someone or some circumstance are termed moods.

Alex has been working as technical service representative for Convergence Technologies, a software development firm, for two years. His duties and responsibilities include providing technical assistance to end users, preparing reports on product problems encountered, selling additional products, and soliciting customer feedback. During a performance review meeting with his manager, Alex mentions that he finds his job to be very monotonous. Discuss how his manager could use job enrichment to deal with this situation.

Jon is the marketing manager at Avion International, an import-export agency. His calendar is filled with meetings with heads of the companies, interviewing new employees, giving interviews to business magazines, attending presentations and seminars in different countries, and the like. Jon feels that every workday he has something different to do, and he is rarely bored with his job. According to the job characteristics theory, which of the following is Trueabout Jon's job?

Surveys that never lead to any kind of on-the-job change eventually may be viewed by employees as a waste of time.

According to the job characteristics theory, the degree to which carrying out the activities required by the job provides the worker with clear information about how well he or she is performing is known as:

Satisfaction with ______ reflects employees' feelings about their actual work tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.

Kylie, Jake, and Samantha have different ideas about what makes a job satisfying. They all work for a nonprofit organization and travel to areas where disease epidemics have broken out to render assistance to victims. The pay is not high, and there can be extreme health risks. Their coworkers are friendly, intelligent, and generally nice. Most of them will never be world famous, but their jobs provide a chance to engage in interesting analyses and publish research done by their team. Kylie feels strongly that she wants to be able to make a difference and help people when they are in trouble. Jake worries deeply about expenses. He has a large load of student debt to pay off, and his wife is expecting their second child. Samantha likes teamwork but isn't thrilled by it and also has mild anxiety about germs. Which of the following statements is most likely True?

Linda is well established as a financial analyst at the American Bank. She has several significant financial responsibilities concerning her family and recently applied for a housing loan. Which of the following work value categories would likely be important to her?

According to the value-percept theory, for an employee to have high supervision satisfaction, which of the following is not critical?

The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as:

Nations that are above the poverty line are no happier than those below the poverty line.

Growth need strength captures whether employees have strong needs for personal accomplishment or developing themselves beyond their current levels.

When your job provides _____, you view the outcomes of it as the product of your efforts rather than the result of careful instructions from your boss or a well-written manual of procedures.

Moods can be categorized by:

Moods can be characterized in two ways: occupancy and engagement.

Which of the following statements about the JDI is False?