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Exam 12: Managing Organization Design

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Question 1

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Staples print shop prints whatever the customer requests.What class of technology does it use?

A) Downsized
B) Unit production
C) Mass production
D) Continuous process
E) Decentralized

F) B) and C)
G) A) and E)

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Question 2

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WMC Corporation uses a departmentalized structure based on different product groups set up as profit centers.The general managers of these profit centers report to a central corporate group that serves as a holding company.This is a ____ organization design.

A) conglomerate (H-form)
B) divisional (M-form)
C) functional (U-form)
D) matrix
E) global

F) B) and E)
G) A) and C)

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Question 3

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Volkswagen makes automobiles.It uses ____ technology.

Briefly describe the matrix form of organization design.List its advantages and disadvantages.This structural form is most likely to be used under what conditions?

A(n) ____ organization is one that has little or no formal structure.

When Kellogg's makes cereal and cereal bars,it uses ____ technology.

____________________ is the total number of full-time or full-time-equivalent employees.

Employees at Blackrock had a mustache growing contest.It cost $20 to enter and $20 to be a judge.After a month the winner was announced and the money donated to the winner's choice of charity.Which bureaucratic characteristic does this violate?

Exxon Mobil is an example of an organization that uses large-batch technology.

The two universal approaches to organization design that represent the foundation of what we know about organization design are

A small-town police force has six patrol officers,two radio dispatch operators,two supervisors,and one police chief.At any time,three patrol officers,one radio operator,and one supervisor are on duty.The police chief works from 8 a.m.to 5 p.m.Because of the size of the organization,a patrol officer can expect to deal with cases of vandalism,car theft,shoplifting,assault and battery,domestic disputes,broken traffic signals,and auto wrecks during a typical shift.Which of the following statements describes a problem that occurs because the police force does not use a bureaucratic organization design?

What are the advantages and disadvantages of bureaucracy?

Managers need to recognize that when they approach ____________________ organization design from a strategic perspective rather than simply allowing it to evolve haphazardly and without forethought,they can reap important advantages,including the development of expatriate managers and enhanced organizational flexibility.

To be successful,Glamour magazine must respond to the latest fads and inform their readers of upcoming trends in fashion.This need for flexibility indicates that a(n) ____ design is appropriate.

Speedo operates in a fairly stable environment,Burns and Stalker would agree that the ____ design would be best for Speedo.

A System 4 design emphasizes

The existence of which of the following factors would most likely make the implementation of a matrix organization design inadvisable?

Most organizations change almost ____________________ as a result of factors such as situations and people.

____ are internal organizational factors that can influence the organization design selection.

The divisional (M-Form)design is based on unrelated diversification.