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According to Mintzberg, the three broad types of managerial roles include interpersonal, analytical, and critical.

A) True
B) False

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Which of the following is not an area in which an organization must stay ahead of its competitors to achieve competitive advantage?


A) Environmental action
B) Being responsive to customers
C) Innovation
D) Quality
E) Efficiency

F) A) and D)
G) B) and E)

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When Barrett, a college administrator, is determining which of several degree programs his campus will offer, he is involved in the management function of controlling.

A) True
B) False

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The Internet is a global network of independently operating but interconnected computers, linking hundreds of thousands of smaller networks around the world.

A) True
B) False

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Management theorist Peter Drucker compared the workplace of the future to a


A) pyramid.
B) symphony orchestra.
C) flattened oval.
D) chess game.
E) warship.

F) B) and E)
G) All of the above

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Managers who make short-term operating decisions and direct the daily tasks of the nonmanagerial employees are called


A) first-line managers.
B) middle managers.
C) general managers.
D) functional managers.
E) initial managers.

F) C) and E)
G) A) and E)

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Aziz immediately halted production at his facility after seeing a report indicating the last batch had a high level of product defects, and restarted work only when the problem was discovered and fixed.Aziz is engaged in which management function?


A) Repairing
B) Organizing
C) Monitoring
D) Controlling
E) Executing

F) B) and D)
G) A) and B)

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Management includes integrating the work of people through planning, organizing, leading, and controlling the organization's resources.

A) True
B) False

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Which of the following is the most likely reason for the decline in fortunes of American newspapers, and their inability to exploit their competitive advantage?


A) A poorer standard for news-gathering.
B) Relying too heavily on advertising, rather than customer subscriptions, for revenue.
C) Decline in newspaper readership over the last 70 years.
D) Preference of customers for getting news in a nonverbal format.
E) An increase in salaries and material costs within the industry.

F) C) and D)
G) None of the above

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The traditional organizational model is most often represented by a funnel shape.

A) True
B) False

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To be efficient in management means to use resources wisely and cost effectively.

A) True
B) False

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Paul has been tasked with creating a new microsite on his engineering company's intranet.The site will house company-approved design procedures and efficiency strategies for all employees.Creating the design microsite is a form of


A) strategy management.
B) e-management.
C) project management.
D) knowledge management.
E) morale management.

F) A) and D)
G) All of the above

Correct Answer

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