A) perceptual mapping
B) product positioning
C) product differentiation
D) product repositioning
E) psychographics
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Multiple Choice
A) usage rate.
B) purchase metric.
C) consumption index.
D) consumption rate.
E) demand amount.
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Essay
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Multiple Choice
A) demographic
B) behavioral
C) economic
D) geographic
E) psychographic
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Multiple Choice
A) maintain market share.
B) increase sales and profits.
C) assume social responsibility.
D) use the firm's resources most efficiently.
E) provide the best quality products on the market.
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Essay
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Multiple Choice
A) product synergies are more effective for penetrating a market rather than creating one.
B) multiple market segments usually require multiple products.
C) it is easier to change a product than to completely develop a new marketing plan.
D) a single customer segment will likely require a variety of products.
E) no company can afford to do both at the same time.
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Multiple Choice
A) potential for increased profit
B) similarity of needs of potential buyers within a segment
C) difference of needs of buyers among segments
D) competitive position
E) potential of a marketing action to reach a segment
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Multiple Choice
A) formed a market segment using critical product features.
B) formed products to be sold into groups.
C) developed a market-product grid and estimating size of markets.
D) taken marketing actions to reach a target market segment.
E) formed prospective buyers into segments.
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Multiple Choice
A) mass customization.
B) organizational synergy.
C) one product and multiple market segments.
D) price discrimination.
E) a "Tiffany/Walmart" strategy.
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Multiple Choice
A) group potential buyers into segments
B) select target markets
C) group products to be sold into categories
D) develop a market-product grid and estimate size of the overall market
E) take marketing actions to reach target markets
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Essay
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Multiple Choice
A) 48.8 percent, 57.6 percent
B) 16.7 percent, 45.6 percent
C) 57.6 percent, 48.8 percent
D) 16.7 percent, 22.2 percent
E) 57.6 percent, 26.2 percent
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Multiple Choice
A) mass customization.
B) multiple marketing.
C) target marketing.
D) product clustering.
E) repositioning.
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Multiple Choice
A) a visual representation of all products offered within a specific product class.
B) a framework used to compare the relative market share of one firm's product offerings to those of its competitors.
C) a technique that seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.
D) a framework used to relate the market segments of potential buyers to products offered or potential marketing actions by an organization.
E) a technique that helps a firm search for growth opportunities from among current and new markets as well as current and new products.
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Multiple Choice
A) supplier segmentation
B) demand segmentation
C) regional segmentation
D) psychographic segmentation
E) product segmentation
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Multiple Choice
A) Even if a firm finds only one potential market segment, it should take advantage of the opportunity, no matter what.
B) Market segmentation only works for large corporations because small businesses don't have the resources to engage in the process or implement the resulting marketing actions.
C) Governments should not attempt market segmentation because there is no need for them to do so.
D) If a business firm goes to the trouble and expense of segmenting its markets, it expects to increase its sales, profits, and return on investment.
E) Market segmentation strategies work less than 25 percent of the time. However, for the instances that it does work, the benefits more than compensate for previous failures.
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Multiple Choice
A) a listing of all prospective brands and products
B) the important attributes for a product or brand class
C) managerial judgments about how consumers perceive products
D) rank order of the ratings of an existing brand's preference relative to its competitors
E) detailed explanations of why consumers make the choices they do
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Multiple Choice
A) needs
B) usage rate
C) product features
D) intentions
E) user status
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Multiple Choice
A) competitive repositioning
B) position downsizing
C) differentiation positioning
D) head-to-head positioning
E) product distinction positioning
Correct Answer
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