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purchasing manager of Ingram Printing has selected HP as the supplier of its new high-speed printer and negotiated the terms of the contract.The purchasing manager is the __________ for Ingram.


A) user
B) gatekeeper
C) influencer
D) buyer
E) decider

F) A) and B)
G) C) and E)

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people in the buying center who have the authority to select a supplier and negotiate the terms of the contract are referred to as


A) gatekeepers.
B) deciders.
C) buyers.
D) influencers.
E) users.

F) B) and D)
G) A) and D)

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Starbucks purchases from coffee growers located in more than 20 countries.Starbucks: (1) pays the coffee farmers a fair price for the beans; (2) the coffee is grown in an ecologically sound manner; and (3) Starbucks invests in the farming communities where the coffees are produced.This is an example of


A) green marketing.
B) ISO 14000 certification.
C) sustainable procurement.
D) ecological procurement.
E) cause marketing.

F) A) and B)
G) A) and C)

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  Figure 6-6b -Which type of auction does Figure 6-6b above represent? A)  traditional auction B)  vertical auction C)  reverse auction D)  horizontal auction E)  reciprocal auction Figure 6-6b -Which type of auction does Figure 6-6b above represent?


A) traditional auction
B) vertical auction
C) reverse auction
D) horizontal auction
E) reciprocal auction

F) D) and E)
G) None of the above

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of the following are roles in a buying center EXCEPT:


A) developers
B) deciders
C) buyers
D) influencers
E) users

F) B) and D)
G) B) and E)

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Important market characteristics in organizational buying behavior include which of the following?


A) unlimited markets but orders are becoming progressively smaller
B) diminishing international opportunities as more firms enter the market
C) more customers placing progressively smaller orders
D) fewer customers but with larger orders
E) a market that functions independently of consumer demand

F) B) and C)
G) None of the above

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selecting new basketball uniforms for the 30 NBA teams,Champion,Nike,Puma,Reebok,and Starter sports apparel manufacturers were asked to submit quotes on how much each would charge to provide these NBA teams with new uniforms.These qualified sports apparel manufacturers most likely comprised the NBA's


A) consideration set.
B) evaluative criteria.
C) bidder's list.
D) supply partners.
E) e-marketplace.

F) All of the above
G) B) and C)

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Nagele,the senior procurement agent at JCPMedia,purchases tons of publication paper annually at a cost of hundreds of millions of dollars.Which role in the JCPenney buying center does Ms.Nagele perform?


A) user
B) gatekeeper
C) influencer
D) buyer
E) decider

F) None of the above
G) All of the above

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North American Industry Classification System (NAICS)


A) provides common industry definitions for North America, Central America, and South America to measure economic activity in these three Western Hemispheric areas.
B) provides common industry definitions between Canada the United States to measure economic activity and reduce barriers of trade for cross-border firms.
C) provides a classification system for products and services that is consistent across Canada, Mexico, and the United States.
D) provides a classification system for products and services that is consistent across North America, Central America, and South America to measure economic activity in these three Western Hemispheric areas.
E) provides common industry definitions for Canada, Mexico, and the United States to measure economic activity in the three member countries of the North American Free Trade Agreement (NAFTA) .

F) B) and C)
G) C) and E)

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Organizational buyers can be divided into three different markets,which are


A) industrial, wholesaler, and retailer markets.
B) industrial, retailer, and government markets.
C) retailer, manufacturer, and government markets.
D) industrial, government, and ultimate consumer.
E) industrial, reseller, and government markets.

F) A) and C)
G) C) and D)

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decision by Maytag to purchase electric motors for its clothes dryers rather than to manufacture them itself is the result of a(n)


A) value analysis.
B) make-buy decision.
C) rebuy decision.
D) reciprocity agreement.
E) sensitivity analysis.

F) B) and C)
G) C) and E)

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North American Industry Classification System (NAICS) system designates industries with a numerical code in a defined structure.A six-digit coding system is used.The first two digits designate a(n)


A) subsector of the economy.
B) industry group.
C) specific industry.
D) individual country-level national industry.
E) sector of the economy.

F) A) and E)
G) B) and E)

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an organization passes through the problem recognition stage of the organizational buying decision process,it reaches the __________ stage.


A) information search
B) value analysis
C) alternative evaluation
D) purchase decision
E) behavioral learning

F) B) and C)
G) C) and D)

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are the characteristics of the organizational buying process?

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Understanding the characteristics of org...

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a purchase is a straight or modified rebuy for a manufacturer,the seller should emphasize a reliable supply and __________ in meetings with the purchasing agent.


A) a competitive price
B) nationwide distribution
C) available advertising money
D) quality product
E) a great brand name

F) C) and E)
G) A) and C)

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buying situation where users,influencers,or deciders want to change product specifications,price,delivery schedule,or supplier is referred to as a


A) new buy.
B) straight rebuy.
C) modified rebuy.
D) buy class.
E) make-buy.

F) A) and B)
G) B) and D)

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Organizational buyers include manufacturers,wholesalers,retailers,and government agencies that


A) purchase exclusively from one supplier.
B) are exempt from state and local taxes.
C) sell directly to ultimate consumers.
D) sell goods and services for their own use.
E) buy goods and services for their own use or resale.

F) A) and C)
G) D) and E)

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Which of the following statements represents an organizational buyer?


A) A local baker buys sugar at the grocery store to make cookies with his children at home.
B) A dentist buys a new Samsung SmartTV 65-inch 3D LED HDTV for her den.
C) Mr. Langley hires a housecleaning service to clean his apartment.
D) The owner of a fried chicken restaurant hires a snow removal service to keep the parking lot clear.
E) The city mayor rents a tuxedo to wear to his daughter's wedding.

F) All of the above
G) B) and E)

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services market sells diverse services such as legal advice,auto repair,and dry cleaning.Along with finance,insurance,real estate businesses,and __________,communication and public utility firms,as well as not-for-profit organizations,these firms represent about 75 percent of all industrial firms.


A) wholesalers
B) transportation
C) retailers
D) government units
E) educational institutions

F) A) and E)
G) A) and C)

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North American Industry Classification System (NAICS) system designates industries with a numerical code in a defined structure.A six-digit coding system is used.The third digit designates a(n)


A) industry subsector.
B) industry group.
C) specific industry.
D) individual country-level national industry.
E) sector of the economy.

F) None of the above
G) D) and E)

Correct Answer

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