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Exam 7: Outlook: Managing Email Messages With Outlook

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Question 51

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A hyperlink is a ____ in an email message or webpage that,when clicked,directs you to another document or Web site.

A) word
B) phrase
C) symbol
D) picture

E) B) and D)
F) A) and B)

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Question 52

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Identify the letter of the choice that best matches the phrase or definition. -Communications protocol used to retrieve incoming email messages.

A) message text
B) attachment
C) message pane
D) backup
E) personal storage table
F) message header
G) spam
H) POP3
I) Drafts folder
J) SMTP

K) A) and B)
L) F) and G)

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Question 53

Multiple Choice

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The ____ lists the contents of a folder.

If you have concerns about whether the recipient's server is set up to block messages formatted as HTML,use ____________________ as the message format.

A message selected in the message list will display in the ____,as shown in the accompanying figure.

One way to organize your Outlook items is to create ____.

Case 1-2 Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities,and she turns to you for help. -Diane notices a blue wavy underline in her email message.What does this indicate about the underlined text?

Microsoft Outlook uses a special file format called a ____ to save your email files,calendar entries,and contacts.

A(n)____________________ is an organization that provides servers for routing and storing email messages.

A message sent with high importance displays a red dot in the message header.

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

HTML-formatted messages cannot contain viruses.

When you have an email account,you also have an email ____.

Describe each of the three message formats offered by Outlook.

A(n) ____ folder is the location where you want to move or copy a file.

The list of messages displayed in the message pane is called the ____.

-As shown in the accompanying figure,the ____ contains the Inbox.

____________________ refers to changing the appearance of text in a document such as the font,font size,and color.

A ____ folder is the location of a document to be moved or copied.

The first part of an email address contains a(n)____________________.