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Environmental concerns brought about the marketing of cleaning products in concentrated form.

A) True
B) False

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To gain customer acceptance,the two brands involved in co-branding must represent a complementary fit in the minds of buyers.

A) True
B) False

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The weakest level of brand loyalty is brand


A) recognition.
B) insistence.
C) equity.
D) trial.
E) preference.

F) A) and D)
G) A) and E)

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The term "cultural branding" describes how a brand conveys a powerful myth that consumers find useful in cementing their identities.

A) True
B) False

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Use the following to answer the questions. The Pillsbury division of General Mills has promoted its baking products through its trade character,the Pillsbury Doughboy,since 1965.He appears in television commercials touting the quality,benefits,and features of the products Pillsbury sells.Each product in the Pillsbury line,such as crescent rolls,pizza dough,biscuits,and cinnamon rolls,includes the Pillsbury name on the package.In addition to the Pillsbury name,the Pillsbury Doughboy also appears on each package,although in different poses.On the Pillsbury website,the Pillsbury Doughboy character is animated and can be seen "dancing".He can be downloaded to your personal computer or used to create your own e-card. -Refer to Scenario 13.1.The Pillsbury branding policy is most likely


A) individual branding.
B) family branding.
C) brand extensions.
D) co-branding.
E) brand licensing.

F) B) and D)
G) All of the above

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Brand ____ is a customer's favorable attitude toward a specific brand and,depending on its strength,some likelihood of the consistent purchase of this brand.


A) loyalty
B) equity
C) awareness
D) personality
E) quality

F) None of the above
G) B) and C)

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Customers will more easily recognize a new product as belonging to a particular product category if the marketers use


A) family branding.
B) innovative packaging.
C) category-consistent packaging.
D) category labeling.
E) product category packaging.

F) None of the above
G) A) and D)

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Package safety or convenience features can perform a promotional role.

A) True
B) False

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Use the following to answer the questions. The Pillsbury division of General Mills has promoted its baking products through its trade character,the Pillsbury Doughboy,since 1965.He appears in television commercials touting the quality,benefits,and features of the products Pillsbury sells.Each product in the Pillsbury line,such as crescent rolls,pizza dough,biscuits,and cinnamon rolls,includes the Pillsbury name on the package.In addition to the Pillsbury name,the Pillsbury Doughboy also appears on each package,although in different poses.On the Pillsbury website,the Pillsbury Doughboy character is animated and can be seen "dancing".He can be downloaded to your personal computer or used to create your own e-card. -Refer to Scenario 13.1.How does brand loyalty typically effect a customer's purchase decisions?


A) It makes every purchase easy.
B) It shortens the amount of time and reduces the risk.
C) It provides an automatic measure of quality for all products.
D) It lengthens the process due to the great effort expended.
E) It makes decisions difficult because most people are loyal to many brands.

F) A) and E)
G) C) and D)

Correct Answer

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Marvel Comics allowed various organizations to use its Spiderman and Incredible Hulk characters to market a wide variety of toys and clothing items.Marvel Comics received a percentage of the gross revenues.This is


A) brand licensing.
B) character exploiting.
C) co-branding.
D) family branding.
E) trademark leasing.

F) A) and E)
G) A) and C)

Correct Answer

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A service brand name must be flexible enough to encompass not only current services offered,but possible future ones as well.

A) True
B) False

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A brand name used for a product line should be compatible with most of the products in the line.

A) True
B) False

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Garments must be labeled with the country of manufacture,fabric content,and


A) clothing style.
B) size.
C) inspection code.
D) care instructions.
E) universal product code.

F) A) and B)
G) All of the above

Correct Answer

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Brand insistence is the strongest degree of brand loyalty but the least common type of brand loyalty.

A) True
B) False

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Brand licensing gives a company the ability to gain more revenue and low-cost or free promotional exposure.

A) True
B) False

Correct Answer

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Private distributor brands are owned by retailers and do not identify the manufacturer of the product.Which of the following is an example of a private distributor brand?


A) Green Giant corn
B) IBM computers
C) Sears Kenmore washers
D) Little Debbie snack cakes
E) Nike Air Jordan basketball shoes

F) A) and B)
G) A) and C)

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Planters is concerned that acquiring a taste for its new product,honey-roasted macadamia nuts,takes time.Planters should use ____ packaging for its new product.


A) family
B) multiple
C) tamper-resistant
D) unlabeled
E) transparent

F) B) and E)
G) B) and D)

Correct Answer

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Nutritional information on labels is required by law,though consumers are indifferent to its availability.

A) True
B) False

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Which one of the following is not a benefit of multiple packaging?


A) Facilitates special price offers
B) Increases demand
C) Increases consumer acceptance of the product
D) Makes handling or storage easier
E) Conveys an overall image of the firm

F) C) and D)
G) All of the above

Correct Answer

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Apple Computer is an example of a manufacturer brand.

A) True
B) False

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