Question 1

Terry has noticed that his colleagues at work frequently take breaks and leave the office to take personal phone calls. These behaviors are ___________.

Accepted Answer

A)   not allowed in the handbook
B)   norms
C)   unproductive
D)   rolesE) A) and B)
F) All of the above

Question 2

Stefan and his coworkers are attending a meeting and have concerns about a decision that is about to be made, but do not speak up because they do not want to be the voice of dissent. The decision is ultimately carried through, to disastrous results. Stefan's team meeting has resulted in ___________.

Accepted Answer

A)   an organizational dilemma.
B)   cohesiveness
C)   conflict
D)   groupthinkE) None of the above
F) B) and C)

Question 3

What definition correctly defines effective use of the round robin technique?

Accepted Answer

A)   Making sure the most talented people have the greatest amount of time to talk
B)   allowing all members to listen and not interrupt while other team members are speaking
C)   Listen to all ideas offered and carefully remove the least valuable one after each round
D)   Make a list of all the ideas offered and leave the final solution to a group voteTrue/FalseE) B) and D)
F) C) and D)

Question 4

Criteria refer to the standards used to make ___________.

Accepted Answer

A)   sure that a deadline is met
B)   a decision
C)   a change occur
D)   something out of nothingE) A) and B)
F) C) and D)

Question 5

Meetings should be kept at the same time of day and time each week in order to develop a routine schedule for employees.

Accepted Answer

A) True 
 B)False  False

Question 6

When should an agenda be distributed?

Accepted Answer

A)   a few days before the meeting
B)   during the meeting
C)   only the secretary should have the written agenda
D)   at the end of the previous meetingE) A) and B)
F) None of the above

Question 7

A person in charge of a given task is the ___________.

Accepted Answer

A)   lead
B)   leader
C)   task manager
D)   task organizerE) A) and D)
F) A) and C)

Question 8

Groupthink occurs as members of teams begin to think alike.

Accepted Answer

A) True 
 B)False

Question 9

Once meetings are set, they need to take place even if one or more participants cannot attend.

Accepted Answer

A) True 
 B)False

Question 10

The role of a supporter in a meeting is to encourage silent members to participate.

Accepted Answer

A) True 
 B)False  False

Question 11

Under what conditions should a decision be made by the leader?

Accepted Answer

A)   Whenever unruly group members will not cooperate
B)   Whenever a quick decision must be made
C)   When the group is not offering helpful strategies to a problem
D)   When the leader does not have the right personnel to make a decisionE) All of the above
F) A) and D) B

Question 12

What is the purpose of a devil's advocate?

Accepted Answer

A)   to push for a decision to be made in a timely manner
B)   to point out obvious flaws in each solution
C)   to make sure unpopular views are discussed
D)   to provide the vote to make the majorityE) A) and C)
F) A) and B)

Question 13

What is Groupthink? Briefly describe the causes of Groupthink and ways to avoid it.

Accepted Answer

Groupthink is the tendency for highly co...

Question 14

Jenny is taking notes and facilitating the meeting, making sure the group follows the agenda. What role is Jenny providing?

Accepted Answer

A)   recorder
B)   secretary
C)   procedural developer
D)   coordinatorE) B) and D)
F) None of the above

Question 15

The most efficient and productive employees break traditional organizational norms.

Accepted Answer

A) True 
 B)False

Question 16

During __________, the central form of team communication, leadership can be shared, goals and purposes can be defined, a team identity can be developed, and innovation can be fostered.

Accepted Answer

A)   meetings
B)   announcements
C)   agenda writing
D)   brainstormingE) C) and D)
F) A) and B)

Question 17

When brainstorming, teams should take the time to reflect on each idea and leave it on the list or eliminate it immediately to avoid wasting time on it at a later time.

Accepted Answer

A) True 
 B)False

Question 18

List and describe three ways to generate innovative solutions.

Accepted Answer

Brainstorming: all ideas are quickly add...

Question 19

Which decision-making strategy is the most time consuming?

Accepted Answer

A)   decision by leader
B)   voting
C)   compromise
D)   consensusE) None of the above
F) A) and B)

Question 20

The voting technique of majority rule has been found to be the most effective overall, as it utilizes a more democratic approach to decision making.

Accepted Answer

A) True 
 B)False

Exam 7: Strengthening Teams and Conducting Meetings

Terry has noticed that his colleagues at work frequently take breaks and leave the office to take personal phone calls. These behaviors are ___________.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What definition correctly defines effective use of the round robin technique?

Correct AnswerverifiedShow Answer

Criteria refer to the standards used to make ___________.

Correct AnswerverifiedShow Answer

Meetings should be kept at the same time of day and time each week in order to develop a routine schedule for employees.

Correct AnswerverifiedFalse

When should an agenda be distributed?

Correct AnswerverifiedShow Answer

A person in charge of a given task is the ___________.

Correct AnswerverifiedShow Answer

Groupthink occurs as members of teams begin to think alike.

Correct AnswerverifiedShow Answer

Once meetings are set, they need to take place even if one or more participants cannot attend.

Correct AnswerverifiedShow Answer

The role of a supporter in a meeting is to encourage silent members to participate.

Correct AnswerverifiedFalse

Under what conditions should a decision be made by the leader?

Correct AnswerverifiedB

What is the purpose of a devil's advocate?

Correct AnswerverifiedShow Answer

What is Groupthink? Briefly describe the causes of Groupthink and ways to avoid it.

Correct AnswerverifiedGroupthink is the tendency for highly co...View AnswerShow Answer

Jenny is taking notes and facilitating the meeting, making sure the group follows the agenda. What role is Jenny providing?

Correct AnswerverifiedShow Answer

The most efficient and productive employees break traditional organizational norms.

Correct AnswerverifiedShow Answer

During __________, the central form of team communication, leadership can be shared, goals and purposes can be defined, a team identity can be developed, and innovation can be fostered.

Correct AnswerverifiedShow Answer

When brainstorming, teams should take the time to reflect on each idea and leave it on the list or eliminate it immediately to avoid wasting time on it at a later time.

Correct AnswerverifiedShow Answer

List and describe three ways to generate innovative solutions.

Correct AnswerverifiedBrainstorming: all ideas are quickly add...View AnswerShow Answer

Which decision-making strategy is the most time consuming?

Correct AnswerverifiedShow Answer

The voting technique of majority rule has been found to be the most effective overall, as it utilizes a more democratic approach to decision making.

Correct AnswerverifiedShow Answer

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False

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False

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B

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Groupthink is the tendency for highly co...
View Answer

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Brainstorming: all ideas are quickly add...
View Answer

Correct Answer
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Correct Answer
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