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Which of the following statements best describes the current view of the role of human resource management within a firm?


A) human resource management is largely a clerical function that involves keeping records,processing payroll,and making sure that federal regulations are met
B) human resource management has become so complex that only highly trained human resource specialists should make human resource decisions
C) human resource management functions have become so important that in many firms all managers now perform them
D) changes in technology have largely done away with the need for a separate human resource department

E) B) and D)
F) A) and C)

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As new parents,Sean and Lindsey applied for family medical leave to care for their new infant son.According to U.S.law,Sean and Lindsey:


A) are not paid during the 12-week period that each elects to take.
B) are each paid as a half-time employee during the 12-week leave period.
C) must each take the full amount of family medical leave time.
D) must both be employed in order to qualify for any family medical leave time.

E) A) and C)
F) A) and B)

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Which of the following statements describes the relationship between employee training and employee development?


A) They are just two names for the same thing.
B) Training is short-term skills oriented while development is long-term career oriented.
C) Development is provided by the company and is designed to meet the specific needs of the organization,whereas training focuses on more general skills and normally is provided by schools,colleges and institutions other than the employer.
D) Training focuses on conceptual skills while development seeks to improve technical skills.

E) B) and D)
F) A) and B)

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When Tim joined Alamo Scientific as a sales manager,part of his sign-on bonus included the opportunity to buy up to 500 shares of the company's publicly traded stock at $10 per share,during the first three months of employment.The stock was trading on the NASDAQ exchange for $22 per share.Tim's new company was offering a dividend reinvestment plan. The right for employees to purchase shares of their firm's stock at a specified price for a specified period of time is called a stock option plan.

A) True
B) False

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Iris Bloom accepted a management position at the Sustainable Plant Life Corporation.In order to give her an appreciation of the different functional areas of her new company,she is required to spend six weeks in each of five different functional areas of the company,including production,research and development,accounting,marketing,and the HR management department.This type of training is known as contingency employment. Giving managers assignments in a variety of departments is known as job rotation.

A) True
B) False

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Laura Benitez was hired as a management trainee by Simulex Corporation through a special program designed to "right past wrongs" by giving females and minorities greater opportunities for employment and advancement.The program is enforced by the Equal Employment Opportunity Commission.Laura was hired through a(n) ____________ program.


A) discrimination alleviation
B) cultural diversity
C) positive response
D) affirmative action

E) A) and B)
F) B) and C)

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Staff members from the human resource department seldom take part in initial screening interviews,but often participate in the follow-up interviews of top job candidates.

A) True
B) False

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When workers are a part of a team their compensation should be:


A) based strictly on their individual performance in order to encourage each worker to exert his or her maximum effort.
B) based strictly on the achievements of their team in order to encourage teamwork and cooperation.
C) a stated wage or salary that is not based on either team or individual performance,because it is very difficult to measure individual performance in a team environment.
D) based on team performance,with additional rewards for those workers who make outstanding individual contributions.

E) None of the above
F) A) and D)

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Barney's company creates promotional campaigns for other businesses.He just learned that the firm lost the Lisle Account,a long-standing customer.On the short-term,this will significantly reduce the need for several creative writers and web content developers the company has on staff.As he prepares to call each employee in for dismissal,Barney reviews the best way to approach this inevitable task.He decides that it is best not to tarnish the image of the company so rather than tell each that they lost an important account,he will blame the need to reduce the workforce on new technology the firm is implementing and his personal evaluation of their work.He also plans to offer a two-month severance,as long as each signs a no-compete agreement good for one year.In that way,he may be able to call them back if new accounts emerge.All of these strategies are considered good procedures that would surely avoid "wrongful discharge lawsuits." According to Figure 11.8,"How to avoid wrongful discharge lawsuits",Barney should be honest about the business reason that the employees are being dismissed.Employees should be given the true reasons they are being fired.

A) True
B) False

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Jolie is a human resource manager who is currently involved in selecting employees.Which of the following activities is Jolie most likely to be working on in her present assignment?


A) performing a job analysis
B) writing a help wanted ad
C) conducting an orientation program
D) completing a background investigation

E) None of the above
F) B) and C)

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Tony is an office manager with a financial company.His company recently announced that it will soon implement a flextime plan.Under this new system,Tony is likely to find that:


A) he will have to work longer hours.
B) workers tend to forget their work schedules.
C) almost all of his workers decide to change to an earlier schedule.
D) he will have to work harder to maintain high morale among the employees in his office.

E) B) and D)
F) B) and C)

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Because of the continuous flow of potential employees into the labor market,recruiting usually is the easiest task for a human resource manager to accomplish.

A) True
B) False

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Dana is a supervisor at a small manufacturing plant.Her pay starts at $635 per week.Dana is paid on a(n) :


A) salary pay system.
B) commission pay plan.
C) rolling rate system.
D) income averaging plan.

E) C) and D)
F) All of the above

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Most firms have trouble implementing the structural changes required by the Americans with Disabilities Act.

A) True
B) False

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Jorge Martinez hates to do performance appraisals of his subordinates because he always struggles when he has to evaluate their performance.In order to make the actual performance evaluations a better experience for all,Jorge should:


A) base his evaluation on a written test.
B) use a democratic approach and let the employees evaluate each other.
C) set performance standards that are reasonable,understandable,and measurable,then clearly communicate these standards to his subordinates.
D) use the principle of motion economy to break down each subordinate's job into a series of steps that can be easily evaluated and compared to ideal performance standards.

E) None of the above
F) A) and C)

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Salespeople often are paid a _______ based on a percentage of their sales.


A) commission
B) salary
C) royalty
D) piece rate

E) A) and D)
F) A) and B)

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The long-term success of a firm often depends on its ability to control employee costs and optimize employee efficiency.

A) True
B) False

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The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

A) True
B) False

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Employee training focuses on short-term skills,while employee development focuses on long-term abilities.

A) True
B) False

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Notes of appreciation,awards,and gift certificates given to reward employees for accomplishing or surpassing established objectives are all examples of:


A) cashless rewards.
B) fringe benefits.
C) psychographic payments.
D) supplemental salary.

E) A) and B)
F) A) and C)

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