A) Employees are not easily the replaced parts of a system;they are the source of a company's success or failure.
B) Employees have good substitutes when the substitutes are well trained and highly motivated.
C) Employees with high levels of the required skills and knowledge can be easily imitated.
D) Employees within an organization seldom perform critical functions.
E) Employees do not have the right to refuse to do what violates their moral beliefs.
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Multiple Choice
A) conducting attitude surveys
B) analyzing work
C) creating HR information systems
D) planning and forecasting human resources
E) creating a job design
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Multiple Choice
A) temporary labor recruitment and record keeping
B) human resource planning and forecasting
C) wage and salary administration
D) development of employee handbooks and company publications
E) development of an HR information system
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True/False
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Multiple Choice
A) HR managers must view employees as having basic rights.
B) HR managers have the right to lifetime employment.
C) HR managers have the right to hire whoever they deem best suited for a job.
D) HR managers must view employees as a necessary expense.
E) HR managers must set aside quotas for minorities.
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Multiple Choice
A) consultation.
B) relationship management.
C) leadership and navigation.
D) global and cultural effectiveness.
E) critical evaluation.
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Multiple Choice
A) The form should measure outcomes,such as timely and useful recommendations,because the manager will not be able to evaluate specific technical behaviors.
B) The form should measure specific technical behaviors,because the methods used by the analysts will determine the usefulness of their recommendations.
C) The form should measure both outcomes and behaviors,because both are essential to success in the job.
D) The form should measure personal traits,such as getting along with others,because Jonathan and the manager don't understand the technical requirements.
E) The form should ask broad questions,so the manager can discuss whatever they think is important.
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Multiple Choice
A) providing administrative services.
B) preparing a job analysis.
C) providing business partner services.
D) creating a job design.
E) maintaining positive employee relations.
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True/False
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Multiple Choice
A) job rotation
B) supply chain management
C) job analysis
D) policy creation
E) job orientation
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Multiple Choice
A) maintaining performance measures on outcomes.
B) offering training programs on effective teamwork.
C) selecting only those applicants that are referred by employees.
D) maintaining communication with union representatives.
E) planning employee pay and benefits.
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Multiple Choice
A) HRM is highly substitutable and interchangeable.
B) HRM is easily available for all companies to utilize.
C) HRM helps an organization imitate human resources at a high-performing competitor.
D) HRM ensures that persons with high levels of the needed skills and knowledge are easily found.
E) HRM is indispensable for building a competitive advantage.
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True/False
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Multiple Choice
A) work flow analysis
B) job analysis
C) conjoint analysis
D) talent management
E) performance management
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Multiple Choice
A) recruitment and selection
B) maintaining positive employee relations
C) ensuring compliance with labor laws
D) performance management
E) planning and administering pay and benefits
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Multiple Choice
A) Supervisors do not interview job candidates.
B) In large organizations,all HR activities are carried out by supervisors.
C) Supervisors do not need to be familiar with the basics of HRM.
D) Job analysis and job design are techniques that lie outside the purview of supervisors.
E) Supervisors typically have responsibilities related to all the HR functions.
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Multiple Choice
A) hiring,compensation,event planning,and training
B) technical,interpersonal,business,and leadership
C) technical,hiring,motivation,and compensation
D) business,development,leadership,and interpersonal
E) technical,business,training,and hiring
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Essay
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View Answer
Multiple Choice
A) Managers must treat employees as family.
B) Human resource practices must result in the greatest good for the largest number of people.
C) Employment practices must respect employees' right of lifetime employment.
D) Managers must always maintain that customers are right.
E) Employment practices must limit the application of the principle of employment-at-will as it is unfair to employees.
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Multiple Choice
A) HRM's responsibility to handle administrative tasks
B) HRM's responsibility to serve as a strategic partner
C) HRM's responsibility to carry out transactions
D) HRM's responsibility to develop effective systems
E) HRM's responsibility to answer questions
Correct Answer
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