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Virtual tape technology can decrease data access time, lower the total cost of ownership, and reduce the amount of floor space consumed by tape operations.

A) True
B) False

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Solid state storage devices (SSDs) store data in hard disk drives or optical media rather than memory chips.

A) True
B) False

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Which of the following types of credit cards is currently diminishing in popularity and being replaced by the other three types?


A) ​magnetic stripe
B) ​chip card
C) ​smart card
D) ​contactless payment card

E) B) and C)
F) A) and D)

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All of the following are examples of someone using personal productivity software EXCEPT _________.


A) ​Shawna creating an electronic to-do list for the weekend
B) ​Mark entering appointments into his online calendar
C) ​Callie entering a customer's order into a restaurant's ordering system
D) Brandon recording the number of miles he's run each day on his exercise tracker ​

E) C) and D)
F) None of the above

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_____ software addresses the needs that are common across businesses, organizations, or individuals.

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Off-the-shelf
Off th...

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Mac users can set up their computers to run both Windows and Mac OS X and select the platform they want to work with when they boot their computers. This is called dual ______.

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Eight bits together form a(n) _____.

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A global positioning system (GPS) device uses a(n) _____ to help people find their way around town or more remote areas.


A) user software
B) integrated development environment
C) personal productivity software
D) embedded system

E) B) and C)
F) A) and D)

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Discuss three disadvantages of using proprietary software.

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It can take a long time and significant ...

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_____ is a program concerned with the efficient and environmentally responsible design, manufacture, operation, and disposal of IS-related products.


A) Green computing
B) Grid computing
C) Cloud computing
D) Utility computing

E) None of the above
F) B) and C)

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Helen is 72 years old and is a retired school teacher on a fixed income. She would like to buy a new computer so that she can communicate via email, follow friends and family on social media, and occasionally access recipes and gardening tips from the Web. An important thing to consider is that Helen has arthritis in her hands, making it difficult for her to work with small buttons and gadgets. So, of the following options, her best choice is probably a(n) ________.


A) smartphone
B) e-book
C) desktop
D) nettop

E) A) and D)
F) C) and D)

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Lara recently purchased the Microsoft Office Suite for her own use on her laptop. She has not really purchased the software but rather a ____.

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In a typical computer configuration, secondary storage has a much larger capacity than the volatile random access memory.

A) True
B) False

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_____ works by swapping programs or parts of programs between memory and one or more disk drives.

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An embedded system is a computer system that is implanted in and dedicated to the control of another device.

A) True
B) False

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One advantage of proprietary software versus off-the-shelf software is that _____.


A) the initial cost is lower
B) the software is likely to meet the basic business needs that are common across organizations
C) the software is likely to be of high quality because many customer firms have tested the software and helped identify its bugs
D) the software provides a company a competitive advantage by solving problems in a unique manner

E) A) and B)
F) A) and C)

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Utility programs are used to perform system maintenance, such as repairing errors on a hard drive, improving system security, and optimizing sluggish system processes.

A) True
B) False

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The need for additional data storage capacity is one of the factors driving the growth in data centers.

A) True
B) False

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Your business manager wants to be able to integrate multiple business applications. The integration software is typically known as ______.

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New cars come with an onboard computer that controls anti-lock brakes, air bag deployment, fuel injection, etc. The software is known as ____.


A) a multi-user system
B) an embedded system
C) an enterprise system
D) mobile application software

E) All of the above
F) None of the above

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