Question 1

Carol Elling, a newly recruited sales analyst at Luiz Martines, Wyoming, has been given the responsibility of creating a weekly sales report. Like the previous analyst, Carol has to send the finished report to the sales manager at Luiz. In this scenario, Carol should _____.

Accepted Answer

A)   create multiple sections in her report and bridge each section with transitional summaries
B)   place an elaborate introduction at the beginning of her report
C)   write her report in the indirect order
D)   draft her report using a structured coherence plan
E)   use the direct order to present the information in her reportF) B) and D)
G) A) and B)

Question 2

Kayla is a marketing analyst at Easter Trail, a chain of amusement parks. Following a drastic reduction in business during the holiday season this year, the management commissions Kayla to create a report. Kayla's research reveals that Easter Trail's rides need to be improved and revamped to keep the parks competitive. However, Easter Trail's fragile financial condition does not put it in a position to invest money in revamping its rides. In this scenario, Kayla should _____.

Accepted Answer

A)   state the main conclusion in the opening paragraph
B)   use the introduction to warn the reader that bad news is coming
C)   present the information in her report using the direct format
D)   open the report with a coherent statement of the problem and purpose
E)   avoid stating the main recommendation at the end of the reportF) D) and E)
G) All of the above

Question 3

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

Accepted Answer

A)   indirect order
B)   direct order
C)   formal order
D)   informal order
E)   personal orderF) A) and C)
G) B) and E)

Question 4

Define a transmittal message. What are the forms it takes?

Accepted Answer

A transmittal message is a mes...

Question 5

Identify the statement that is most applicable to a structured coherence plan.

Accepted Answer

A)   It enables the reader to understand each section's importance relative to the report's overall goal.
B)   It allows the writer to present the report in a personal, informal manner of communication.
C)   It reduces the length of the report.
D)   It enables the writer to present information directly without the use of summaries or introductions.
E)   It avoids the use of such transitional devices as "second," "next," and references to previous points.F) B) and E)
G) B) and C)

Question 6

What are some forms of written reports other than short reports, letter reports, and email or memo reports?

Accepted Answer

While most written reports in business will take the form of short reports, letter reports, or email or memo reports, they can take a variety of other forms as well. Research can be reported in pamphlets, white papers, online newsletters, and other publications. Many reports are also uploaded to the Web as stand-alone documents in PDF format.

Question 7

In the context of the levels of report formality, below the short-report form is a form that presents the information as a letter report.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is true of short reports?

Accepted Answer

A)   Shorter reports addressed to internal audiences are less likely to use the direct order.
B)   Shorter reports are constructed using mechanics that are very different from the mechanics used to construct the more formal, longer types.
C)   Unlike longer reports, shorter reports have a great need for introductory information.
D)   Unlike longer reports, a shorter report does not include graphics, an appendix, and a bibliography.
E)   Shorter reports, like longer reports, use headings, though usually only one or two levels because of their brevity.F) B) and D)
G) A) and D)

Question 9

In addition to displaying the report title, the title page of a formal report identifies the recipient and the writer.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true of reports?

Accepted Answer

A)   All reports have a consistent format and an equal number of components.
B)   As the need for formality decreases, the number of components in a report increases.
C)   When the situation is informal and the report is short, prefatory pages are included.
D)   A business writer should decide the makeup of a report on the basis of its topic and cost.
E)   Less complex problems and less formal situations will require less elaborate reports.F) All of the above
G) B) and E)

Question 11

Which of the following is true of routine operational reports?

Accepted Answer

A)   Routine operational reports constitute the majority of the reports written within companies.
B)   Routine operational reports are generally longer than problem-solving reports.
C)   Routine operational reports are more difficult to prepare than nonroutine reports.
D)   Routine operational reports are not influenced by organizational culture.
E)   Routine operational reports cannot be created using standardized forms or template macros.F) B) and D)
G) A) and D)

Question 12

Which of the following differentiates short reports from long reports?

Accepted Answer

A)   Short reports often need more elaborate introductory material.
B)   Short reports are less likely to use a personal style of writing.
C)   Short reports are more likely to be written in the direct order.
D)   Short reports, unlike long reports, typically concern complex, nonroutine problems.
E)   Short reports, unlike long reports, usually present supporting information before the main conclusion.F) A) and D)
G) A) and E) C

Question 13

Short reports differ from long reports in that short reports _____.

Accepted Answer

A)   tend to use a more impersonal style of writing
B)   generally require a more elaborate coherence plan
C)   are less likely to use the personal pronouns "I," "we," and "you"
D)   have less need for introductory material
E)   are more likely to be written in the indirect orderF) A) and D)
G) B) and E)

Question 14

Because shorter reports usually solve nonroutine, complex problems, such reports are organized indirectly.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is true of transmittal messages?

Accepted Answer

A)   A transmittal message should be highly formal and not personalized.
B)   One should avoid using personal pronouns and conversational language when writing a transmittal message.
C)   The transmittal message and the executive summary should be presented separately in an informal report.
D)   A transmittal message should end with a pleasant, forward-looking comment.
E)   In informal situations, the transmittal message usually takes letter form.F) C) and E)
G) A) and B)

Question 16

Short reports differ from long reports in that short reports _____.

Accepted Answer

A)   are more likely to be written in the indirect order
B)   have less need for a structured coherence plan
C)   are more likely to give their readers previews of what they are about to read
D)   have a greater need for introductory material
E)   tend to use a more impersonal style of writingF) B) and C)
G) A) and E) B

Question 17

Which of the following is true of problem-solving reports?

Accepted Answer

A)   They are written regularly about routine operations.
B)   Internal problem-solving reports are usually assigned to employees.
C)   They always end with a recommended solution.
D)   They focus on employees' progress toward particular goals.
E)   Standardized forms and template merge documents are used to present problem-solving reports.F) C) and D)
G) A) and B)

Question 18

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is true about letter reports?

Accepted Answer

A)   Letter reports should avoid headings.
B)   Indirect-order letter reports open with the main point or recommendation.
C)   Indirect-order letter reports tend not to use a subject line.
D)   Direct-order letter reports generally avoid using personal pronouns.
E)   Direct-order letter reports are generally longer than indirect-order letter reports.F) A) and C)
G) None of the above

Question 20

What are letter reports? Give two examples.

Accepted Answer

Examples may vary.
Letter reports are us...

Exam 9: Writing Short Reports

Carol Elling, a newly recruited sales analyst at Luiz Martines, Wyoming, has been given the responsibility of creating a weekly sales report. Like the previous analyst, Carol has to send the finished report to the sales manager at Luiz. In this scenario, Carol should _____.

Correct Answer
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Correct Answer
verified

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

Correct Answer
verified

Define a transmittal message. What are the forms it takes?

Correct Answer
verified
A transmittal message is a mes...
View Answer

Identify the statement that is most applicable to a structured coherence plan.

Correct Answer
verified

What are some forms of written reports other than short reports, letter reports, and email or memo reports?

In the context of the levels of report formality, below the short-report form is a form that presents the information as a letter report.

Correct Answer
verified

Which of the following is true of short reports?

Correct Answer
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In addition to displaying the report title, the title page of a formal report identifies the recipient and the writer.

Correct Answer
verified

Which of the following is true of reports?

Correct Answer
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Which of the following is true of routine operational reports?

Correct Answer
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Which of the following differentiates short reports from long reports?

Correct Answer
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C

Short reports differ from long reports in that short reports _____.

Correct Answer
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Because shorter reports usually solve nonroutine, complex problems, such reports are organized indirectly.

Correct Answer
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Which of the following is true of transmittal messages?

Correct Answer
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Short reports differ from long reports in that short reports _____.

Correct Answer
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B

Which of the following is true of problem-solving reports?

Correct Answer
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Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Correct Answer
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Which of the following statements is true about letter reports?

Correct Answer
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What are letter reports? Give two examples.

Correct Answer
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Examples may vary.
Letter reports are us...
View Answer

Exam 9: Writing Short Reports

Carol Elling, a newly recruited sales analyst at Luiz Martines, Wyoming, has been given the responsibility of creating a weekly sales report. Like the previous analyst, Carol has to send the finished report to the sales manager at Luiz. In this scenario, Carol should _____.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

Correct AnswerverifiedShow Answer

Define a transmittal message. What are the forms it takes?

Correct AnswerverifiedA transmittal message is a mes...View AnswerShow Answer

Identify the statement that is most applicable to a structured coherence plan.

Correct AnswerverifiedShow Answer

What are some forms of written reports other than short reports, letter reports, and email or memo reports?

In the context of the levels of report formality, below the short-report form is a form that presents the information as a letter report.

Correct AnswerverifiedShow Answer

Which of the following is true of short reports?

Correct AnswerverifiedShow Answer

In addition to displaying the report title, the title page of a formal report identifies the recipient and the writer.

Correct AnswerverifiedShow Answer

Which of the following is true of reports?

Correct AnswerverifiedShow Answer

Which of the following is true of routine operational reports?

Correct AnswerverifiedShow Answer

Which of the following differentiates short reports from long reports?

Correct AnswerverifiedC

Short reports differ from long reports in that short reports _____.

Correct AnswerverifiedShow Answer

Because shorter reports usually solve nonroutine, complex problems, such reports are organized indirectly.

Correct AnswerverifiedShow Answer

Which of the following is true of transmittal messages?

Correct AnswerverifiedShow Answer

Short reports differ from long reports in that short reports _____.

Correct AnswerverifiedB

Which of the following is true of problem-solving reports?

Correct AnswerverifiedShow Answer

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Correct AnswerverifiedShow Answer

Which of the following statements is true about letter reports?

Correct AnswerverifiedShow Answer

What are letter reports? Give two examples.

Correct AnswerverifiedExamples may vary.Letter reports are us...View AnswerShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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A transmittal message is a mes...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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C

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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B

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Examples may vary.
Letter reports are us...
View Answer