Question 1

Information technology can be used to support _______________.

Accepted Answer

A)   product development teams
B)   customer support processes
C)   any other business activity
D)   All the choices are correct.E) B) and D)
F) C) and D)

Question 2

All of the following normally happens to data during a value-added process except:

Accepted Answer

A)   Their useful life is determined
B)   Their form is aggregated, manipulated, and organized
C)   Their content is analyzed and evaluated
D)   They are placed in a proper context for a human userE) B) and C)
F) B) and D)

Question 3

The rapid development of microcomputer processing power, application software packages, and telecommunications networks gave birth to the phenomenon of _______________.

Accepted Answer

A)   manufacturer-to-public direct sales
B)   MIS departments
C)   end user computing
D)   electronic monitoringE) C) and D)
F) A) and B)

Question 4

In an information system, image data normally takes the form of _______________.

Accepted Answer

A)   numbers and alphabetical characters
B)   sentences and paragraphs
C)   graphic shapes and figures
D)   voice and other soundsE) None of the above
F) A) and B)

Question 5

Maintenance is one of the key activities in the development and management of a business information system.

Accepted Answer

A) True 
 B)False

Question 6

Executive information systems (EIS)  are tailored to meet the strategic information needs of which of the following management levels?

Accepted Answer

A)   Top management (strategic) 
B)   Middle management (tactical) 
C)   Lower management (operational) 
D)   All of the choices are correct.E) A) and C)
F) A) and D)

Question 7

According to the textbook case, Welch's uses BI software from Oco to:

Accepted Answer

A)   manage their gasoline usage.
B)   decide which products should be produced.
C)   ensure that its carriers are shipping full truckloads to customers.
D)   follow new competitive trends from its competitors.E) A) and C)
F) All of the above

Question 8

A home temperature control system is an example of a cybernetic system.

Accepted Answer

A) True 
 B)False

Question 9

All of the following are fundamental reasons for business applications of information technology except:

Accepted Answer

A)   Support of strategies for competitive advantage
B)   Support of business processes and operations
C)   Compliance with environmental regulations
D)   Decision making supportE) A) and B)
F) B) and C)

Question 10

Falling prices of computer hardware and software should continue to induce more businesses to expand their computerized operations.

Accepted Answer

A) True 
 B)False

Question 11

Information processing consists of the system activities of input, processing, output, _______________, and control.

Accepted Answer

The answer of Information processing consists of the system activities...

Question 12

According to the Real World Case, the goal of Bryan Cave is:

Accepted Answer

A)   To have the best value for their customers.
B)   To create increased profit per customer.
C)   To build the best long-term relationships in the world.
D)   All the above.E) A) and C)
F) B) and D)

Question 13

Electronic commerce systems generally include all of the following except:

Accepted Answer

A)   Internet websites for online sales
B)   Direct links to credit reporting services
C)   Extranet access of inventory databases
D)   Intranets that allow sales reps to access customer recordsE) All of the above
F) C) and D)

Question 14

A production manager needs a system to help determine how much product to manufacture based on the expected sales associated with a future promotion, plus the location and availability of the raw materials necessary to manufacture the product. What type of system would meet this manager's needs?

Accepted Answer

A)   Transaction processing system
B)   Process control system
C)   Enterprise collaboration system
D)   Decision support systemE) B) and C)
F) B) and D)

Question 15

Which of the following is an example of control of an information system's performance?

Accepted Answer

A)   A system malfunction wiped out two weeks of student registration records
B)   Programmers created a user friendly input screen for a new system
C)   Subtotals do not add up to total sales; IT staff investigates whether data entry or processing is the problem
D)   An extra $20 was added to every water bill by mistakeE) B) and C)
F) All of the above

Question 16

An expert system can provide advice for operational chores, such as equipment diagnostics or loan portfolio management.

Accepted Answer

A) True 
 B)False

Question 17

Most information systems are designed to _______________.

Accepted Answer

A)   produce information and support decision making
B)   handle record-keeping
C)   handle transaction processing chores
D)   All the choices are correct.E) C) and D)
F) None of the above

Question 18

A process control system is an example of an operation support system that records and processes data resulting from business transactions.

Accepted Answer

A) True 
 B)False

Question 19

The text classifies information systems as either operations or management support information systems. Which one of the following would not be classified as an operations support system?

Accepted Answer

A)   Transaction processing systems
B)   Process control systems
C)   Enterprise collaboration systems
D)   Decision support systemsE) None of the above
F) A) and C)

Question 20

According to the textbook case, the Oco BI software used by Welch's:

Accepted Answer

A)   increases the number of deliveries made on Fridays.
B)   assures that most deliveries are not made on Fridays.
C)   assures that most deliveries are made on Fridays.
D)   helps them even out the number of delivery trucks used each day of the week.E) C) and D)
F) B) and C)

Exam 1: Foundations of Information Systems in Business

Which of the following is an example of control of an information system's performance?

Correct AnswerverifiedShow Answer

The text classifies information systems as either operations or management support information systems. Which one of the following would not be classified as an operations support system?

Correct AnswerverifiedShow Answer

A process control system is an example of an operation support system that records and processes data resulting from business transactions.

Correct AnswerverifiedShow Answer

The rapid development of microcomputer processing power, application software packages, and telecommunications networks gave birth to the phenomenon of _______________.

Correct AnswerverifiedShow Answer

Electronic commerce systems generally include all of the following except:

Correct AnswerverifiedShow Answer

Most information systems are designed to _______________.

Correct AnswerverifiedShow Answer

A production manager needs a system to help determine how much product to manufacture based on the expected sales associated with a future promotion, plus the location and availability of the raw materials necessary to manufacture the product. What type of system would meet this manager's needs?

Correct AnswerverifiedShow Answer

According to the textbook case, Welch's uses BI software from Oco to:

Correct AnswerverifiedShow Answer

All of the following are fundamental reasons for business applications of information technology except:

Correct AnswerverifiedShow Answer

In an information system, image data normally takes the form of _______________.

Correct AnswerverifiedShow Answer

Maintenance is one of the key activities in the development and management of a business information system.

Correct AnswerverifiedShow Answer

Executive information systems (EIS) are tailored to meet the strategic information needs of which of the following management levels?

Correct AnswerverifiedShow Answer

All of the following normally happens to data during a value-added process except:

Correct AnswerverifiedShow Answer

A home temperature control system is an example of a cybernetic system.

Correct AnswerverifiedShow Answer

Information technology can be used to support _______________.

Correct AnswerverifiedShow Answer

Information processing consists of the system activities of input, processing, output, _______________, and control.

Correct AnswerverifiedShow Answer

Falling prices of computer hardware and software should continue to induce more businesses to expand their computerized operations.

Correct AnswerverifiedShow Answer

An expert system can provide advice for operational chores, such as equipment diagnostics or loan portfolio management.

Correct AnswerverifiedShow Answer

According to the textbook case, the Oco BI software used by Welch's:

Correct AnswerverifiedShow Answer

According to the Real World Case, the goal of Bryan Cave is:

Correct AnswerverifiedShow Answer

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