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Which of the following is not true about Ivy Ledbetter Lee, one of the founders of modern public relations?


A) He wrote the first college textbook on public relations.
B) He worked as a reporter.
C) He argued that an open relationship between business and the press would lead to a better public image.
D) He thought facts were important, but also elusive and malleable.
E) He helped clients repair tarnished images with photo opportunities and well-publicized acts of philanthropy.

F) A) and B)
G) C) and D)

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Ralph Nader's book Unsafe at Any Speed is credited with launching the consumer reform movement in America.

A) True
B) False

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Ivy Ledbetter Lee told John D. Rockefeller Sr. to hand out ______ to children whenever he was in public; this positively transformed his image in the wake of the ______ disaster.


A) candy/Standard Oil
B) nickels/Standard Oil
C) dimes/Ludlow
D) quarters/Standard Oil
E) pennies/Fordham

F) A) and B)
G) A) and C)

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The targeted audience of public relations is ______.


A) consumers and the general public
B) shareholders
C) company employees
D) government agencies
E) All of the options are correct.

F) A) and C)
G) A) and B)

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The earliest public relations practitioner was the ________________________, who sought to advance a client's image through media exposure.

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Usually, the more closely a press release resembles ______, the more likely it is to be used.


A) actual news copy
B) a VNR
C) other press releases
D) a PSA
E) a pseudo-event

F) D) and E)
G) C) and D)

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Small media companies often use press releases verbatim because ______.


A) larger PR firms have more control over them
B) they have limited editorial resources
C) press releases always contain reliable information
D) a larger company's press release contains the most original ideas
E) All of the options are correct.

F) A) and E)
G) All of the above

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Most of the largest public relations firms in America are owned by or affiliated with multinational companies.

A) True
B) False

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In the 1800s, which industry began using press agents to help them get federal funds?


A) Carnegie Corporation
B) Railroads
C) General Electric
D) Bell Atlantic
E) None of the options are correct.

F) B) and D)
G) A) and B)

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For journalists, the word ________________________ has come to mean a PR person who inserts him- or herself between a client and members of the press.

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What might be a public relations benefit of creating a Facebook page for a business?

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Creating a Facebook page for a business ...

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Explain the major difference between advertising and public relations.

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Advertising and public relations are bot...

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Why have research and lobbying become increasingly important to the practice of public relations?

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Research and lobbying have become increa...

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How did the railroads and utility companies give the early forms of corporate public relations a bad name?

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The railroads and utility companies play...

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Flack is the informal term some journalists use to describe PR people who interject themselves between their clients and the press.

A) True
B) False

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A public relations firm looking to make full use of the Internet can ______.


A) encourage clients to use social media tools like Facebook and Twitter to interact with audiences
B) edit Wikipedia entries for its client's benefit
C) hire apparently independent bloggers to promote products
D) create a blog where corporate executives can report company news and share their own observations
E) All of the options are correct.

F) B) and C)
G) B) and D)

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The mass media devote relatively few resources to the coverage of labor news.

A) True
B) False

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The phony grassroots public-affairs campaigns engineered by public relations firms are known as ________________________ lobbying.

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An example of a way the Internet can make a PR practitioner's job harder is that the public can see ______.


A) a promotional video highlighting a company's products
B) a video that went viral of restaurant employees allegedly contaminating food
C) press releases without journalistic filters
D) flattering bios of company officials on a Web site
E) All of the options are correct.

F) A) and D)
G) A) and C)

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Which of the following is not true about PR?


A) It tends to borrow a "neutral" voice from reporters or public officials.
B) Journalism and PR have a symbiotic relationship with each other.
C) Press releases are one of the common types of corporate PR.
D) PR tries to shape the public agenda for private interests.
E) PR ultimately has little influence on news content.

F) A) and C)
G) A) and E)

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